Redemption flight to be missed due to delays
Jul 1, 2019, 10:33 pm
#1
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Redemption flight to be missed due to delays
I booked a ARN-MIA return on a AA reservation with a mix of metal. To maximise miles, I put in a couple of stopovers. The first leg went smooth but on the return we had a 3 hr delay in MIA which meant I missed my onward connections - JFK-LHR; LHR-HEL; HEL-ARN... AA rebooked me on JFK-LHR-ARN... fair enough - a few Points lost but still good... Now at JFK there is another delay... all this will mean I will miss my return from ARN which is a reward flight. Is it possible to terminate my trip in London so I can think about how to claim refunds etc while at home base rather than being stranded in Scandinavia?
Any guidance / direction is much appreciated.
Any guidance / direction is much appreciated.
Jul 1, 2019, 10:58 pm
#2
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I booked a ARN-MIA return on a AA reservation with a mix of metal. To maximise miles, I put in a couple of stopovers. The first leg went smooth but on the return we had a 3 hr delay in MIA which meant I missed my onward connections - JFK-LHR; LHR-HEL; HEL-ARN... AA rebooked me on JFK-LHR-ARN... fair enough - a few Points lost but still good... Now at JFK there is another delay... all this will mean I will miss my return from ARN which is a reward flight. Is it possible to terminate my trip in London so I can think about how to claim refunds etc while at home base rather than being stranded in Scandinavia?
Any guidance / direction is much appreciated.
Any guidance / direction is much appreciated.
Didn't it cost you more in miles for the award then you earn from flying LHR-HEL-ARN?
Jul 2, 2019, 4:30 am
#3
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I booked a ARN-MIA return on a AA reservation with a mix of metal. To maximise miles, I put in a couple of stopovers. The first leg went smooth but on the return we had a 3 hr delay in MIA which meant I missed my onward connections - JFK-LHR; LHR-HEL; HEL-ARN... AA rebooked me on JFK-LHR-ARN... fair enough - a few Points lost but still good... Now at JFK there is another delay... all this will mean I will miss my return from ARN which is a reward flight. Is it possible to terminate my trip in London so I can think about how to claim refunds etc while at home base rather than being stranded in Scandinavia?
Any guidance / direction is much appreciated.
Any guidance / direction is much appreciated.
Of course if this is the last segment of your trip, and you don't have any bags, you can just get off at LHR without anything "bad" happening.
Jul 2, 2019, 11:06 am
#4
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AA staff at both US airports made it seem like a bigger issue than it was... AA London sorted me out promptly... even got my bags back in less than 30 minutes!
Jul 2, 2019, 11:06 am
#5
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it was about BA tier points rather than out and out miles...
Jul 2, 2019, 11:12 am
#6
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Can you claim a refund for the segments you didn't fly on the paid ticket? Or would you perhaps be able to use them on a later date, perhaps in connection with some other exEU ticket?
Jul 2, 2019, 11:15 am
#7
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Jul 2, 2019, 12:03 pm
#8
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Jul 2, 2019, 12:17 pm
#9
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Trip in vain is for IROPs while a journey is in progress. The pax can demand a refund and a flight back "home". But home is the start of the journey here. So he would be back in MIA. Would be interesting to see what refund they cough up. 50% or the games where the partial refund is small because the reprices the outbound as one way.
Either way, OP would be back in MIA with at best half is money back and still needing to get home.
One does not need to declare it a trip in vain to say you do not accept the airlines IROP'd schedule. You just need to say no. Reason does not matter. Trip in vain is specifically to say no AND get the return flight home.
Jul 2, 2019, 3:12 pm
#10
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That will not fly.
Trip in vain is for IROPs while a journey is in progress. The pax can demand a refund and a flight back "home". But home is the start of the journey here. So he would be back in MIA. Would be interesting to see what refund they cough up. 50% or the games where the partial refund is small because the reprices the outbound as one way.
Either way, OP would be back in MIA with at best half is money back and still needing to get home.
One does not need to declare it a trip in vain to say you do not accept the airlines IROP'd schedule. You just need to say no. Reason does not matter. Trip in vain is specifically to say no AND get the return flight home.
Trip in vain is for IROPs while a journey is in progress. The pax can demand a refund and a flight back "home". But home is the start of the journey here. So he would be back in MIA. Would be interesting to see what refund they cough up. 50% or the games where the partial refund is small because the reprices the outbound as one way.
Either way, OP would be back in MIA with at best half is money back and still needing to get home.
One does not need to declare it a trip in vain to say you do not accept the airlines IROP'd schedule. You just need to say no. Reason does not matter. Trip in vain is specifically to say no AND get the return flight home.
Jul 2, 2019, 11:25 pm
#11
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How can getting back to the origin of the whole journey be in vain at the end of a roundtrip ticket
Jul 2, 2019, 11:28 pm
#12
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You could be coming "home" (for instance in the middle of a long work engagement at the destination) for the sole purpose of attending some special event.
Jul 2, 2019, 11:40 pm
#13
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If he was trying to argue to get back to Miami, that scenario *might* hold, but trying to just miss the last segment and stay in London - cannot see how that works
Jul 3, 2019, 10:31 am
#15
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Called AA helpline, told refunds must be processed by a customer relations team that only be reached by email. have fired a long email explaining the scenario... now waiting with fingers crossed... TBH don't really expect much...