Multiple Awards on one PNR?
#1
Original Poster
Join Date: Apr 2008
Location: CLT
Programs: AA EXP; Avis PC; Hertz PC; Marriott LT Gold; Hilton Diamond
Posts: 1,133
Multiple Awards on one PNR?
Looking to book US-Europe-Australia on one PNR. I am aware it is multiple awards (two J saver are cheaper than one anytime in J going the other way) - any way to get them on one PNR so I will be protected in case of IRROPS? Website doesn't seem to allow it.
Thanks!
Thanks!
#2
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,466
When trying to book it at aa.com, are you using the multi-city booking?
#3
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,574
And keep in mind that, since you are booking two awards, you are free to have a lengthy stopover in Europe, if desired.
#4
Original Poster
Join Date: Apr 2008
Location: CLT
Programs: AA EXP; Avis PC; Hertz PC; Marriott LT Gold; Hilton Diamond
Posts: 1,133
Thanks. I am trying to use the multi city booking engine but no luck.
I was originally going to book as two one ways to provide flexibility but then realized that I should book as one PNR to ensure I am protected from IRROPS and also in case they can book baggage all the way through. Does that make sense or should I book as separate PNRs, itinerary would likely be NYC-LON/PAR. and then LON/PAR-UAE-Sydney/Melbourne. Connecting cities depend on availability and taxes. UAE will likely be Abu Dhabi due to good Etihad availability.
I was originally going to book as two one ways to provide flexibility but then realized that I should book as one PNR to ensure I am protected from IRROPS and also in case they can book baggage all the way through. Does that make sense or should I book as separate PNRs, itinerary would likely be NYC-LON/PAR. and then LON/PAR-UAE-Sydney/Melbourne. Connecting cities depend on availability and taxes. UAE will likely be Abu Dhabi due to good Etihad availability.
#5
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,574
Thanks. I am trying to use the multi city booking engine but no luck.
I was originally going to book as two one ways to provide flexibility but then realized that I should book as one PNR to ensure I am protected from IRROPS and also in case they can book baggage all the way through. Does that make sense or should I book as separate PNRs, itinerary would likely be NYC-LON/PAR. and then LON/PAR-UAE-Sydney/Melbourne. Connecting cities depend on availability and taxes. UAE will likely be Abu Dhabi due to good Etihad availability.
I was originally going to book as two one ways to provide flexibility but then realized that I should book as one PNR to ensure I am protected from IRROPS and also in case they can book baggage all the way through. Does that make sense or should I book as separate PNRs, itinerary would likely be NYC-LON/PAR. and then LON/PAR-UAE-Sydney/Melbourne. Connecting cities depend on availability and taxes. UAE will likely be Abu Dhabi due to good Etihad availability.
#6
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,581
Thanks. I am trying to use the multi city booking engine but no luck.
I was originally going to book as two one ways to provide flexibility but then realized that I should book as one PNR to ensure I am protected from IRROPS and also in case they can book baggage all the way through. Does that make sense or should I book as separate PNRs, itinerary would likely be NYC-LON/PAR. and then LON/PAR-UAE-Sydney/Melbourne. Connecting cities depend on availability and taxes. UAE will likely be Abu Dhabi due to good Etihad availability.
I was originally going to book as two one ways to provide flexibility but then realized that I should book as one PNR to ensure I am protected from IRROPS and also in case they can book baggage all the way through. Does that make sense or should I book as separate PNRs, itinerary would likely be NYC-LON/PAR. and then LON/PAR-UAE-Sydney/Melbourne. Connecting cities depend on availability and taxes. UAE will likely be Abu Dhabi due to good Etihad availability.
If not stopping over, wouldn't it be an easier journey just to fly JFK-AUH if it is available?
#7
Original Poster
Join Date: Apr 2008
Location: CLT
Programs: AA EXP; Avis PC; Hertz PC; Marriott LT Gold; Hilton Diamond
Posts: 1,133
It makes perfect sense to get the awards booked as a through booking rather than 2 separate bookings. You will get the benefits of baggage checked through and protection should you misconnect which you will not get otherwise
If not stopping over, wouldn't it be an easier journey just to fly JFK-AUH if it is available?
If not stopping over, wouldn't it be an easier journey just to fly JFK-AUH if it is available?
Am going to call to get it booked.
#9
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,574
At first, it kept telling me that one of the flights wasn't available but when I booked individually, it would be available. That issue resolved itself in a day or so and now the website goes to the next page where it shows the cost summary and passenger details but then when I click to go to the following page, I get the "This page has taken flight" error. Tried a few browsers and cleared cookies, so it seems to be a website issue. Going to call in.
Thanks for the tip - I looked into that but there's no non-stop in J/F and the fees are also much higher. May position into another city to get a premium cabin across the Atlantic since if I do the first leg as CLT/RDU/MIA/ORD to CDG/LHR, then the TATL leg becomes available in J to the connecting European city as opposed to doing US-AUH/AUH-Melbourne which then won't provide a premium cabin TATL. I've got it down to 142,500 miles and $69.20 in J all the way (instead of 375K miles going the other way through LAX).
Am going to call to get it booked.
Thanks for the tip - I looked into that but there's no non-stop in J/F and the fees are also much higher. May position into another city to get a premium cabin across the Atlantic since if I do the first leg as CLT/RDU/MIA/ORD to CDG/LHR, then the TATL leg becomes available in J to the connecting European city as opposed to doing US-AUH/AUH-Melbourne which then won't provide a premium cabin TATL. I've got it down to 142,500 miles and $69.20 in J all the way (instead of 375K miles going the other way through LAX).
Am going to call to get it booked.
#10
Original Poster
Join Date: Apr 2008
Location: CLT
Programs: AA EXP; Avis PC; Hertz PC; Marriott LT Gold; Hilton Diamond
Posts: 1,133
I hope that you weren't putting in your intended connecting points in the multi-city booking engine. So, for example, on the second line of the search engine, you should just be entering, say, CDG-SYD. The search engine should then produce available award routings -- if there is availability. If you search segment by segment, you might run into a "married segment" availability problem.
#11
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,574
It makes perfect sense to get the awards booked as a through booking rather than 2 separate bookings. You will get the benefits of baggage checked through and protection should you misconnect which you will not get otherwise
If not stopping over, wouldn't it be an easier journey just to fly JFK-AUH if it is available?
If not stopping over, wouldn't it be an easier journey just to fly JFK-AUH if it is available?
#12
Original Poster
Join Date: Apr 2008
Location: CLT
Programs: AA EXP; Avis PC; Hertz PC; Marriott LT Gold; Hilton Diamond
Posts: 1,133
#13
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,466
I just played around with a few dates for a dummy multi-city booking of RDU-LHR + LHR-SYD and get the same error. Summary page just after selecting flights shows up fine, then you click Continue and get the "this page must have taken flight" error page.
Last year I booked RDU-LHR-AUH-HKT as a single PNR award ticket (before you could book EY awards at aa.com). I just tried a dummy booking of that as well and got the same error, so it's definitely an aa.com issue. Should be no problem to book, just need to call AA.
Last year I booked RDU-LHR-AUH-HKT as a single PNR award ticket (before you could book EY awards at aa.com). I just tried a dummy booking of that as well and got the same error, so it's definitely an aa.com issue. Should be no problem to book, just need to call AA.