Never flying AA again / AA is horrid / I hate AA (consolidated 2019)
Jun 22, 2019, 6:21 pm
#61
Join Date: Jan 2003
Location: California
Posts: 1,123
As another poster put it, status is for chumps.
Put me in as another enthusiastic vote for flying with no status. Anything but top tier status is a slot machine that hardly pays out F/J and it's usually something lame that I value close to zero like SJC-SLC rather than SFO-HKG. Am I really going to get the upgrade as number 150 on the list? If you want F, you have to pay rather than pray.
Commuting on US domestic carriers suck. They are all bad. Potential lottery upgrade to F or J is not a perk I value. So I look for the least bad based upon price, schedule frequency, and free SDC on work travel (the only elite perk I value) to minimize commute time and give me flexibility when work gets in the way. Because the domestic product is so bad, I gladly book cheap b
stard/basic economy fares for non-business travel with no elite benefits to give domestic carriers as little money as possible.
Put me in as another enthusiastic vote for flying with no status. Anything but top tier status is a slot machine that hardly pays out F/J and it's usually something lame that I value close to zero like SJC-SLC rather than SFO-HKG. Am I really going to get the upgrade as number 150 on the list? If you want F, you have to pay rather than pray.
Commuting on US domestic carriers suck. They are all bad. Potential lottery upgrade to F or J is not a perk I value. So I look for the least bad based upon price, schedule frequency, and free SDC on work travel (the only elite perk I value) to minimize commute time and give me flexibility when work gets in the way. Because the domestic product is so bad, I gladly book cheap b
stard/basic economy fares for non-business travel with no elite benefits to give domestic carriers as little money as possible.
Jun 22, 2019, 6:59 pm
#62
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
It is, of course, accurate as of the moment you check and fairly useless in IRROPS when aircraft are swapped. But, that is true of all carriers.
Jun 22, 2019, 7:39 pm
#63
Join Date: Mar 2005
Location: Austin, TX
Programs: CoUniHound 1K 1MM, AA EXP 2MM, DL Plat, Marriott Lifetime Titanium
Posts: 1,625
Sorry, I don't see that functionality. Maybe I'm missing it. I can see the incoming flight, but nothing on the incoming flight allows me to select the incoming flight for the incoming flight. It stops at the first level. Of course, I can use the flight number of the incoming flight in a separate search, but that's not how it's implemented in OAL apps. I must be missing the hidden (or not-so-hidden) feature.
Jun 22, 2019, 9:07 pm
#64
Join Date: May 2004
Location: DFW-In Plano & CDG-In the 11th
Programs: DL Diamond, AA revenue negative, Bonvoy Titanium +, Avis likes me
Posts: 3,209
Jun 22, 2019, 9:29 pm
#65
Join Date: May 2004
Location: DFW-In Plano & CDG-In the 11th
Programs: DL Diamond, AA revenue negative, Bonvoy Titanium +, Avis likes me
Posts: 3,209
Self redacted
Last edited by Dallas49er; Jun 23, 2019 at 6:26 am
Jun 22, 2019, 9:54 pm
#66
Join Date: Aug 2010
Location: LAX
Programs: AA Lifetime Gold but PlatPro thanks to LPs
Posts: 4,438
Any airline can get you from Airport A to Airport B safely.
There are a million details that vary from airline to airline, from price, schedule, on-time performance, frequent flyer programs, etc. to cushiness of lounge chairs.
Everyone has to decide which of these millions of details matter most to them, then choose an airline that best suits their needs. Debating the trivial details (beyond Airport A to Airport B safely) is pointless.
There are a million details that vary from airline to airline, from price, schedule, on-time performance, frequent flyer programs, etc. to cushiness of lounge chairs.
Everyone has to decide which of these millions of details matter most to them, then choose an airline that best suits their needs. Debating the trivial details (beyond Airport A to Airport B safely) is pointless.
Jun 22, 2019, 11:03 pm
#67
Join Date: May 2004
Location: DFW-In Plano & CDG-In the 11th
Programs: DL Diamond, AA revenue negative, Bonvoy Titanium +, Avis likes me
Posts: 3,209
Well perhaps you should be taking your issues up with your travel department then? As they are the ones that could actually maybe do something to give you some options? @:-)
I don't understand all the vitriol and constant complaining without any willingness to do anything about it on your side...
I don't understand all the vitriol and constant complaining without any willingness to do anything about it on your side...
1. Many decision makers don’t travel, like we do. They think BIS 4-6 times a year, including family vacation, makes them a FREQUENT FLYER.
2. Corporate travel departments are concerned with meeting contract, saving $, compliance with corporate travel policy, and usually are minimally involved in decision making.
3. Some decision makers are given CK, and/or are given travel policy immunity. So they think the gates swing open and the angels sing when anybody in the company flies, just as it does for them.
Rhetorical question: If (all) decision makers/managers were FORCED to use their product ... would we see ANY change?
Last edited by Dallas49er; Jun 23, 2019 at 6:55 am
Jun 23, 2019, 8:39 am
#68
Original Member
Join Date: May 1998
Location: Orange County, CA, USA
Programs: AA (Life Plat), Marriott (Life Titanium) and every other US program
Posts: 6,411
By memory, it is only on the website. (I use Android on phone). I still think of apps as "little toys on my phone" and then I go to a computer when I want to actually do something. (Yes, I am "old school" - probably comes from being the first non-scientist to have regular access to the internet).
Jun 23, 2019, 3:40 pm
#69
Join Date: Sep 2009
Location: Denver
Programs: Hyatt Globalist, Hilton Diamond, UA Premier Platinum
Posts: 27
I am Over American
As i sit right now in the Admirals Club as an Executive Plat. today is a sad day in my travel life. I have finally given up on American Airlines. I travel every week for work and several years back I was a United person. I left United Airlines for American Airlines when Jeff took over United. He kill the Business Travelers at United. And for several years I have been very happy with American even with the changes in the Saver Award Availability. At least American took care of it's Business Traveler Elites (Exec Plat.)
Today I'm sitting at the Admirals Club in Denver. This is the 3rd week in the row I have had some serious flight issues. Three Weeks ago I got to Dallas my connection was canceled but American put me on a later flight to leave a 6 pm. The airplane was in Dallas, the flight crew was in Dallas but they had issues with gates. American kept delaying the flight 30 minutes at a time until they canceled at 1:30 am the following morning. American according to the App cannot get me to Wichita until Wednesday and this is Sunday. So I rent a Car at 1:30 am and drive to Wichita.
Then fast forward to last week. Sitting in Admirals Club and my flight is cancelled again. Will say Admirals Club people took very good care of me. They put me on another airlines to get to my destination.
Now today. I'm at home and I get a email that my flight is cancelled. My app says it cannot find me a rebooking. I call the Exp Desk and told there is a 2.5 hour delay even to talk to someone to try to fix this.
I now email my customer and my company that I'm having flight issues again. Most of the employees of the company fly out of Denver and they are having no issues on other airlines. I'm getting pushback from my company and the end customer why am I using an airlines that unable to maintain it's flight operations.
I have to say I'm going to try United Airlines or Southwest. Not sure is the grass is greener over there, and I could be back. But being told there is a 2.5 hour delay on the exp line is a sorry time in American Airlines.
Today I'm sitting at the Admirals Club in Denver. This is the 3rd week in the row I have had some serious flight issues. Three Weeks ago I got to Dallas my connection was canceled but American put me on a later flight to leave a 6 pm. The airplane was in Dallas, the flight crew was in Dallas but they had issues with gates. American kept delaying the flight 30 minutes at a time until they canceled at 1:30 am the following morning. American according to the App cannot get me to Wichita until Wednesday and this is Sunday. So I rent a Car at 1:30 am and drive to Wichita.
Then fast forward to last week. Sitting in Admirals Club and my flight is cancelled again. Will say Admirals Club people took very good care of me. They put me on another airlines to get to my destination.
Now today. I'm at home and I get a email that my flight is cancelled. My app says it cannot find me a rebooking. I call the Exp Desk and told there is a 2.5 hour delay even to talk to someone to try to fix this.
I now email my customer and my company that I'm having flight issues again. Most of the employees of the company fly out of Denver and they are having no issues on other airlines. I'm getting pushback from my company and the end customer why am I using an airlines that unable to maintain it's flight operations.
I have to say I'm going to try United Airlines or Southwest. Not sure is the grass is greener over there, and I could be back. But being told there is a 2.5 hour delay on the exp line is a sorry time in American Airlines.
Jun 23, 2019, 4:37 pm
#70
Join Date: Jul 2006
Location: DCA
Programs: AA Gold, HH Diamond, UA Silver
Posts: 1,366
By memory, it is only on the website. (I use Android on phone). I still think of apps as "little toys on my phone" and then I go to a computer when I want to actually do something. (Yes, I am "old school" - probably comes from being the first non-scientist to have regular access to the internet).
Jun 23, 2019, 4:48 pm
#71
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,405
As i sit right now in the Admirals Club as an Executive Plat. today is a sad day in my travel life. I have finally given up on American Airlines. I travel every week for work and several years back I was a United person. I left United Airlines for American Airlines when Jeff took over United. He kill the Business Travelers at United. And for several years I have been very happy with American even with the changes in the Saver Award Availability. At least American took care of it's Business Traveler Elites (Exec Plat.)
Today I'm sitting at the Admirals Club in Denver. This is the 3rd week in the row I have had some serious flight issues. Three Weeks ago I got to Dallas my connection was canceled but American put me on a later flight to leave a 6 pm. The airplane was in Dallas, the flight crew was in Dallas but they had issues with gates. American kept delaying the flight 30 minutes at a time until they canceled at 1:30 am the following morning. American according to the App cannot get me to Wichita until Wednesday and this is Sunday. So I rent a Car at 1:30 am and drive to Wichita.
Then fast forward to last week. Sitting in Admirals Club and my flight is cancelled again. Will say Admirals Club people took very good care of me. They put me on another airlines to get to my destination.
Now today. I'm at home and I get a email that my flight is cancelled. My app says it cannot find me a rebooking. I call the Exp Desk and told there is a 2.5 hour delay even to talk to someone to try to fix this.
I now email my customer and my company that I'm having flight issues again. Most of the employees of the company fly out of Denver and they are having no issues on other airlines. I'm getting pushback from my company and the end customer why am I using an airlines that unable to maintain it's flight operations.
I have to say I'm going to try United Airlines or Southwest. Not sure is the grass is greener over there, and I could be back. But being told there is a 2.5 hour delay on the exp line is a sorry time in American Airlines.
Today I'm sitting at the Admirals Club in Denver. This is the 3rd week in the row I have had some serious flight issues. Three Weeks ago I got to Dallas my connection was canceled but American put me on a later flight to leave a 6 pm. The airplane was in Dallas, the flight crew was in Dallas but they had issues with gates. American kept delaying the flight 30 minutes at a time until they canceled at 1:30 am the following morning. American according to the App cannot get me to Wichita until Wednesday and this is Sunday. So I rent a Car at 1:30 am and drive to Wichita.
Then fast forward to last week. Sitting in Admirals Club and my flight is cancelled again. Will say Admirals Club people took very good care of me. They put me on another airlines to get to my destination.
Now today. I'm at home and I get a email that my flight is cancelled. My app says it cannot find me a rebooking. I call the Exp Desk and told there is a 2.5 hour delay even to talk to someone to try to fix this.
I now email my customer and my company that I'm having flight issues again. Most of the employees of the company fly out of Denver and they are having no issues on other airlines. I'm getting pushback from my company and the end customer why am I using an airlines that unable to maintain it's flight operations.
I have to say I'm going to try United Airlines or Southwest. Not sure is the grass is greener over there, and I could be back. But being told there is a 2.5 hour delay on the exp line is a sorry time in American Airlines.
Jun 23, 2019, 4:48 pm
#72
Join Date: Oct 2010
Location: San Diego, Ca
Programs: AA 2MM LT PLT; AS MVP Gold75k; HHonors Diamond; IHG PLT
Posts: 3,502
I get giving UA another try if based in DEN, but how can you even consider WN? They are no better from an on-time performance perspective, have no interlining agreements. Your story describes an instance of being put on another carrier, which would not have occurred if you were on WN.
Jun 23, 2019, 5:13 pm
#73
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 29,973
As i sit right now in the Admirals Club as an Executive Plat. today is a sad day in my travel life. I have finally given up on American Airlines. I travel every week for work and several years back I was a United person. I left United Airlines for American Airlines when Jeff took over United. He kill the Business Travelers at United. And for several years I have been very happy with American even with the changes in the Saver Award Availability. At least American took care of it's Business Traveler Elites (Exec Plat.)
Today I'm sitting at the Admirals Club in Denver. This is the 3rd week in the row I have had some serious flight issues. Three Weeks ago I got to Dallas my connection was canceled but American put me on a later flight to leave a 6 pm. The airplane was in Dallas, the flight crew was in Dallas but they had issues with gates. American kept delaying the flight 30 minutes at a time until they canceled at 1:30 am the following morning. American according to the App cannot get me to Wichita until Wednesday and this is Sunday. So I rent a Car at 1:30 am and drive to Wichita.
Then fast forward to last week. Sitting in Admirals Club and my flight is cancelled again. Will say Admirals Club people took very good care of me. They put me on another airlines to get to my destination.
Now today. I'm at home and I get a email that my flight is cancelled. My app says it cannot find me a rebooking. I call the Exp Desk and told there is a 2.5 hour delay even to talk to someone to try to fix this.
I now email my customer and my company that I'm having flight issues again. Most of the employees of the company fly out of Denver and they are having no issues on other airlines. I'm getting pushback from my company and the end customer why am I using an airlines that unable to maintain it's flight operations.
I have to say I'm going to try United Airlines or Southwest. Not sure is the grass is greener over there, and I could be back. But being told there is a 2.5 hour delay on the exp line is a sorry time in American Airlines.
Today I'm sitting at the Admirals Club in Denver. This is the 3rd week in the row I have had some serious flight issues. Three Weeks ago I got to Dallas my connection was canceled but American put me on a later flight to leave a 6 pm. The airplane was in Dallas, the flight crew was in Dallas but they had issues with gates. American kept delaying the flight 30 minutes at a time until they canceled at 1:30 am the following morning. American according to the App cannot get me to Wichita until Wednesday and this is Sunday. So I rent a Car at 1:30 am and drive to Wichita.
Then fast forward to last week. Sitting in Admirals Club and my flight is cancelled again. Will say Admirals Club people took very good care of me. They put me on another airlines to get to my destination.
Now today. I'm at home and I get a email that my flight is cancelled. My app says it cannot find me a rebooking. I call the Exp Desk and told there is a 2.5 hour delay even to talk to someone to try to fix this.
I now email my customer and my company that I'm having flight issues again. Most of the employees of the company fly out of Denver and they are having no issues on other airlines. I'm getting pushback from my company and the end customer why am I using an airlines that unable to maintain it's flight operations.
I have to say I'm going to try United Airlines or Southwest. Not sure is the grass is greener over there, and I could be back. But being told there is a 2.5 hour delay on the exp line is a sorry time in American Airlines.
Yeah you're in Denver--go back to United I would think would be you're best bet.
Careful whining on here, the AA loyalists will cut you down!
Jun 23, 2019, 5:31 pm
#75
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
No reason for it.
Sounds like this member:
1. has identified that there's a problem; in this case that AA isn't working for them-- at all-- and they are unhappy with AA's utterly shoddy state of affairs.
2. Is actively at least **considering** doing something about it, moving their business/loyalty elsewhere.
3. Is being pragmatic that it may or may not result in better flying.
Say, vs. a member who's constantly unhappy with AA, has a bad experience with AA seemingly every time they fly (such a member might want to consider who/what the common denominator is in all these negative experiences they are having, but that's for another forum,) rants and raves in a steam-of-consciousness, overblown fashion about how bad the airline is, claims to be a "hub prisoner" and/or a "status prisoner." (self-imposed prison sentence in other words.)
And, yet, won't do A SINGLE THING to help themselves be less miserable, they almost seem to revel in it.
See the contrast between the two approaches there?
Last edited by JonNYC; Jun 23, 2019 at 5:37 pm