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Never flying AA again / AA is horrid / I hate AA (consolidated 2019)

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Never flying AA again / AA is horrid / I hate AA (consolidated 2019)

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Old Jun 20, 2019, 4:19 pm
  #16  
 
Join Date: May 2013
Location: SMF / SFO
Posts: 226
Originally Posted by sbrower
20 years ago I was in the office and my secretary told me "The boss is REALLY mad. They just cancelled his flight home from xxxx." My response, which applies to this thread, was "People who get mad don't fly enough. If you fly enough, you consider that part of the process and you get to work on alternate plans."
Very true. There's always options available, even though it might mean an overnight somewhere you weren't expecting. Have done my share at ORD and LAX. Air travel is not guaranteed, and generally, AA has been fantastic at reaccommodating me when things go wrong. I didn't have the same experience with UA as a 1K (though my sample size was smaller).
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Old Jun 20, 2019, 6:24 pm
  #17  
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Join Date: Jan 2011
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<redacted>

I say post away.

Commuting to work on AA every week lately really is starting to become a slog.

I wish more people were documenting how ridiculous things are.

Attempting to make meetings the same day as you fly on AA is like standing at a roulette wheel in Vegas.

Last edited by JDiver; Jun 20, 2019 at 9:47 pm Reason: Redacted previously deleted post content
Long Train Runnin is offline  
Old Jun 20, 2019, 8:38 pm
  #18  
 
Join Date: Mar 2015
Location: Austin, TX - AUS
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Posts: 1,625
As QueenofCoach would say, Goodbye cruel airline
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Old Jun 20, 2019, 9:24 pm
  #19  
 
Join Date: Nov 2016
Location: CMH
Programs: BA Gold, AA Plat, NK $9 fare club
Posts: 666
Talking The pillows did it...

Love the consolidated thread for 2019. A wise decision.

Can I complain about the lack of domestic FC pillows in this thread? A real bummer that's been bugging me for a while and has made me think that American just isn't the airline for me...
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Old Jun 20, 2019, 9:56 pm
  #20  
 
Join Date: Dec 2010
Location: DEN
Programs: AA EXP, AA Million Miles, Hilton Diamond
Posts: 2,586
Great decision to create this consolidated thread.

A place to ignore on full!
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Old Jun 21, 2019, 2:31 am
  #21  
 
Join Date: Jun 2010
Location: ROC/NYC/MSP/LAX/HKG/SIN
Posts: 3,212
Originally Posted by Long Train Runnin
<redacted>

I say post away.

Commuting to work on AA every week lately really is starting to become a slog.

I wish more people were documenting how ridiculous things are.

Attempting to make meetings the same day as you fly on AA is like standing at a roulette wheel in Vegas.
Yes, they have been awful. OP made the decision due to the fact that AA is notorious about rolling delays. OP made the best decision based upon own/other FT experience. If rolling delays do not happen in AA, then I or OP might have made a different decision.

My last LAX-HKG was excruciatingly disappointing, and I have since avoided AA in all cost, flying many other OneWorld partners to the US.
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Old Jun 21, 2019, 3:53 am
  #22  
 
Join Date: Nov 2009
Location: DFW
Posts: 270
Vegas was built on you unlucky people.

I fly 2,3 or 4 flights a week and never have 25% of the issues you guys have.

Oh wait, my Monday flight got canceled already. I was already rebooked on a 1.5 hr later flight AND my upgrade was preserved.
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Old Jun 21, 2019, 6:21 am
  #23  
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Join Date: Nov 2003
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Programs: American Airlines
Posts: 30,004
Originally Posted by bse118
Great decision to create this consolidated thread.

A place to ignore on full!
But yet you chose to post. @:-)
enviroian is offline  
Old Jun 21, 2019, 9:52 am
  #24  
 
Join Date: Jan 2014
Posts: 152
Have a friend traveling on UA running into MX and asked if I can help, I haven't flown UA in 6-7 years. Amazed at the info they have readily available on their website, seems like a novel concept.

Just checking a flights status (not even with a record locator) it gives the reason for delay, shows standby lists, upgrade lists and the current seat map. Man AA is light years behind UA on this.

Status: We want you to know your flight is departing late because an earlier delay impacted your plane's arrival. We value your time and we're sorry for the inconvenience. (Estimated Departure 15 Minutes Late)
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Old Jun 21, 2019, 10:23 am
  #25  
 
Join Date: Mar 2005
Location: Austin, TX
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Posts: 1,625
Originally Posted by jliehr
Just checking a flights status (not even with a record locator) it gives the reason for delay, shows standby lists, upgrade lists and the current seat map. Man AA is light years behind UA on this.
One of the things I really like with UA's flight status compared to AA's flight status is the ability to easily back track a plane's status until you get to the current segment, i.e., what it is flying right now. I find this invaluable when trying to guess if my flight will be delayed. Often times you can see a plane is running an hour behind but it hasn't updated for later flights.
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Old Jun 21, 2019, 11:10 am
  #26  
 
Join Date: Aug 2010
Location: Indianapolis, IN
Programs: American Exec Plat, United 1k
Posts: 47
I had a flight yesterday on another big airline which proactively notifies of delays. My evening flight was from a congested East Coast airport suffering from weather and flow control issues. 10 hours before departure, I received a notice that the flight was already delayed two hours, now scheduled to land between 1-2am. I rolled the dice, extended my hotel, and rebooked for the next morning. Odds are in my favor, right?

Well, I lost the bet. I received a notice through the app 30 minutes before the original departure time. Flight was back on schedule and actually left only 15 minutes late. By the logic I see here, I guess the Airline Which Can Do No Wrong (not AA or UA) owes me compensation because I spent money on a hotel room and was inconvenienced by having to get up early for a 6am flight? ��

Please go to the other side of the septic tank. The grass might look prettier, but it is no different. If I could only find that airline which flies to airports that never have weather delays...
jacket1 is offline  
Old Jun 21, 2019, 12:36 pm
  #27  
 
Join Date: May 2017
Location: DFW
Programs: AA Plat Pro, HH Gold, National Exec
Posts: 41
You "rolled the dice" and lost. Weather in Dallas this time of year is a given and nothing they can do. Hell, you should be glad they deplaned you instead of making you sit on the plane for 3 hours before doing it. You should have hung around the original gate to see what was going to happen.


I do agree though, AA's rolling 15-30 minute delays are terrible.
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Old Jun 21, 2019, 12:38 pm
  #28  
 
Join Date: Dec 2016
Location: CA
Posts: 304
Originally Posted by PaulInTheSky
Yes, they have been awful. OP made the decision due to the fact that AA is notorious about rolling delays. OP made the best decision based upon own/other FT experience. If rolling delays do not happen in AA, then I or OP might have made a different decision.

My last LAX-HKG was excruciatingly disappointing, and I have since avoided AA in all cost, flying many other OneWorld partners to the US.
I've flown that route a few times. What did AA "screw up?"
caburrito is offline  
Old Jun 21, 2019, 1:44 pm
  #29  
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Originally Posted by enviroian
Booked on 352 back home today from SJC. Plane already at the gate feeling good....Got comfortably seated in my normal 7A (I was 193 on the upgrade list) boarded, closed the door and the flight attendant comes on "sorry folks there is bad weather in Dallas we are currently on a 3 hour delay so if you would grab your things and disembark please". I get off the plane and knowing 3 hour delays mean rolling delays on this crap airline and a usual last minute cancellation 6 hours later so I call the EXP line immediately.<snipped>
Not really a rolling delay. They said 3 hours and the flight left the gate 3 hours and 3 minutes late according to Flightaware
It arrived at the gate in DFW 2 hrs 58 minutes late
https://flightaware.com/live/flight/...112Z/KSJC/KDFW

Never flying AA again because they notified you of a weather delay regarding DFW.....
And their delay estimate was accurate even
......Amazing.

Last edited by mvoight; Jun 21, 2019 at 2:08 pm
mvoight is offline  
Old Jun 21, 2019, 2:00 pm
  #30  
 
Join Date: Aug 2005
Posts: 394
Talking

Originally Posted by jliehr
Have a friend traveling on UA running into MX and asked if I can help, I haven't flown UA in 6-7 years. Amazed at the info they have readily available on their website, seems like a novel concept.

Just checking a flights status (not even with a record locator) it gives the reason for delay, shows standby lists, upgrade lists and the current seat map. Man AA is light years behind UA on this.

Status: We want you to know your flight is departing late because an earlier delay impacted your plane's arrival. We value your time and we're sorry for the inconvenience. (Estimated Departure 15 Minutes Late)
AA has no need to tell you the reason for your delay/cancellation. "It's because of weather in Dallas affecting the system. That's why we couldn't supply a crew to fly your plane from BOS to CLT."



saunders111
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