FlyerTalk Forums
Page 1 of 2
1
2
Show 40 post(s) from this thread on one page

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   American Airlines | AAdvantage (https://www.flyertalk.com/forum/american-airlines-aadvantage-733/)
-   -   Irony of the day (AA meal vouchers no good in Admirals Club) (https://www.flyertalk.com/forum/american-airlines-aadvantage/1974396-irony-day-aa-meal-vouchers-no-good-admirals-club.html)

saunders111 Jun 17, 2019 10:40 am
Irony of the day (AA meal vouchers no good in Admirals Club)
 
I’m sitting in the dca Admirals Club after having my third flight out of WAS cancelled in the last eighteen hours. I got a meal voucher because the last cancellation was mechanical, and was pleased by the irony that Admirals Clubs do not accept AA meal vouchers! Going for great, AA!

saunders111

ps Maybe this belongs in the “littlest thing to complain about” thread, but it does kinda feel like AA goes out of their way sometimes to crap on their customers.

donotblink Jun 17, 2019 10:49 am
Originally Posted by saunders111 (Post 31211563)
I’m sitting in the dca Admirals Club after having my third flight out of WAS cancelled in the last eighteen hours. I got a meal voucher because the last cancellation was mechanical, and was pleased by the irony that Admirals Clubs do not accept AA meal vouchers! Going for great, AA!

saunders111

ps Maybe this belongs in the “littlest thing to complain about” thread, but it does kinda feel like AA goes out of their way sometimes to crap on their customers.
I use the digital vouchers to refill my Dunkin’ Donuts account, it’s easier than trying to use it at the airport.

arlflyer Jun 17, 2019 1:39 pm
Go back landside and use it at Chick-Fil-A.

joepercussion1 Jun 17, 2019 2:17 pm
Interesting, considering HMS Host will gladly take them anywhere else in the airport.

I never had an issue redeeming these under the Sodexo days

JDiver Jun 17, 2019 2:27 pm
Originally Posted by saunders111 (Post 31211563)
I’m sitting in the dca Admirals Club after having my third flight out of WAS cancelled in the last eighteen hours. I got a meal voucher because the last cancellation was mechanical, and was pleased by the irony that Admirals Clubs do not accept AA meal vouchers! Going for great, AA!

saunders111

ps Maybe this belongs in the “littlest thing to complain about” thread, but it does kinda feel like AA goes out of their way sometimes to crap on their customers.
It belongs in an “AA missed the boat on this” or “AA sure overlooked this” thread if we had one. It’s seriously dumb of AA to miss this.

joepercussion1 Jun 17, 2019 2:39 pm
Originally Posted by JDiver (Post 31212369)
It belongs in an “AA missed the boat on this” or “AA sure overlooked this” thread if we had one. It’s seriously dumb of AA to miss this.
We should totally start one. Surely would go viral on here quickly :D

JDiver Jun 17, 2019 2:58 pm
Originally Posted by joepercussion1 (Post 31212414)


We should totally start one. Surely would go viral on here quickly :D
Largest thread on FT! :D

I did email the Admirals Club suggesting this was a significant oversight by AA, forcing Club members to use vouchers at other vendors in the airport than the (logical) Club. I’ll post the reply, hoping contacting the Club as a member might get a better reply than some irrelevant boiler plate from AA Customer Relations.

AANYC1981 Jun 17, 2019 3:35 pm
Originally Posted by JDiver (Post 31212479)
Largest thread on FT! :D

I did email the Admirals Club suggesting this was a significant oversight by AA, forcing Club members to use vouchers at other vendors in the airport than the (logical) Club. I’ll post the reply, hoping contacting the Club as a member might get a better reply than some irrelevant boiler plate from AA Customer Relations.
I wouldn’t hold my breath for a reply....wrote in a month ago about an issue at LGA and never got a reply but the problem was fixed....they are reading them but just no replying.

JDiver Jun 17, 2019 3:38 pm
Originally Posted by AANYC1981 (Post 31212580)


I wouldn’t hold my breath for a reply....wrote in a month ago about an issue at LGA and never got a reply but the problem was fixed....they are reading them but just no replying.
If they ignore a reasonable question from a Club member since 1986, they’ll get more than a message asking again.

davie355 Jun 17, 2019 3:39 pm
Food for purchase in domestic clubs is basically an afterthought. The last time I bought food at the LAX club, another passenger glared in amazement and asked me where I got it.

I hate AA but cannot fault them for this oversight - they have much bigger priorities.

jsieds Jun 17, 2019 7:46 pm
I used a meal voucher in ORD club earlier this year. YMMV

arollins Jun 17, 2019 8:02 pm
Originally Posted by jsieds (Post 31213156)
I used a meal voucher in ORD club earlier this year. YMMV
I second the above, but mine was several years back.

LovePrunes Jun 17, 2019 10:25 pm
Originally Posted by davie355 (Post 31212595)
Food for purchase in domestic clubs is basically an afterthought. The last time I bought food at the LAX club, another passenger glared in amazement and asked me where I got it.

I hate AA but cannot fault them for this oversight - they have much bigger priorities.
Delta still prohibits members from bringing in the sky club any food from outside. Not sure if they have a a menu to order like we do in AA clubs, but I'm definitely glad to be able to bring in food from the terminal. I've done my share of dunkin donuts brought in when I've gotten a sweet tooth for breakfast.

MiamiAirport Formerly NY George Jun 18, 2019 5:06 am
I don't think I'd use the vouchers for food at the AC. If there's an AC I normally decline the vouchers or even at times handed to other paxs to use.

saunders111 Jun 18, 2019 7:18 am
Originally Posted by JDiver (Post 31212479)
Largest thread on FT! :D

I did email the Admirals Club suggesting this was a significant oversight by AA, forcing Club members to use vouchers at other vendors in the airport than the (logical) Club. I’ll post the reply, hoping contacting the Club as a member might get a better reply than some irrelevant boiler plate from AA Customer Relations.
Thank you for this! I was in the AC in a day pass, so it probably wouldn’t have helped much for me to send such an email.

saunders111


All times are GMT -6. The time now is 7:14 am.
Page 1 of 2
1
2
Show 40 post(s) from this thread on one page


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.