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Irony of the day (AA meal vouchers no good in Admirals Club)

Irony of the day (AA meal vouchers no good in Admirals Club)

Old Jun 17, 2019, 10:40 am
  #1  
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Irony of the day (AA meal vouchers no good in Admirals Club)

I’m sitting in the dca Admirals Club after having my third flight out of WAS cancelled in the last eighteen hours. I got a meal voucher because the last cancellation was mechanical, and was pleased by the irony that Admirals Clubs do not accept AA meal vouchers! Going for great, AA!

saunders111

ps Maybe this belongs in the “littlest thing to complain about” thread, but it does kinda feel like AA goes out of their way sometimes to crap on their customers.
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Old Jun 17, 2019, 10:49 am
  #2  
 
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Originally Posted by saunders111
I’m sitting in the dca Admirals Club after having my third flight out of WAS cancelled in the last eighteen hours. I got a meal voucher because the last cancellation was mechanical, and was pleased by the irony that Admirals Clubs do not accept AA meal vouchers! Going for great, AA!

saunders111

ps Maybe this belongs in the “littlest thing to complain about” thread, but it does kinda feel like AA goes out of their way sometimes to crap on their customers.
I use the digital vouchers to refill my Dunkin’ Donuts account, it’s easier than trying to use it at the airport.
donotblink is offline  
Old Jun 17, 2019, 1:39 pm
  #3  
 
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Go back landside and use it at Chick-Fil-A.
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Old Jun 17, 2019, 2:17 pm
  #4  
 
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Interesting, considering HMS Host will gladly take them anywhere else in the airport.

I never had an issue redeeming these under the Sodexo days
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Old Jun 17, 2019, 2:27 pm
  #5  
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Originally Posted by saunders111
I’m sitting in the dca Admirals Club after having my third flight out of WAS cancelled in the last eighteen hours. I got a meal voucher because the last cancellation was mechanical, and was pleased by the irony that Admirals Clubs do not accept AA meal vouchers! Going for great, AA!

saunders111

ps Maybe this belongs in the “littlest thing to complain about” thread, but it does kinda feel like AA goes out of their way sometimes to crap on their customers.
It belongs in an “AA missed the boat on this” or “AA sure overlooked this” thread if we had one. It’s seriously dumb of AA to miss this.
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Old Jun 17, 2019, 2:39 pm
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Originally Posted by JDiver
It belongs in an “AA missed the boat on this” or “AA sure overlooked this” thread if we had one. It’s seriously dumb of AA to miss this.
We should totally start one. Surely would go viral on here quickly
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Old Jun 17, 2019, 2:58 pm
  #7  
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Originally Posted by joepercussion1


We should totally start one. Surely would go viral on here quickly
Largest thread on FT!

I did email the Admirals Club suggesting this was a significant oversight by AA, forcing Club members to use vouchers at other vendors in the airport than the (logical) Club. I’ll post the reply, hoping contacting the Club as a member might get a better reply than some irrelevant boiler plate from AA Customer Relations.
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Old Jun 17, 2019, 3:35 pm
  #8  
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Originally Posted by JDiver
Largest thread on FT!

I did email the Admirals Club suggesting this was a significant oversight by AA, forcing Club members to use vouchers at other vendors in the airport than the (logical) Club. I’ll post the reply, hoping contacting the Club as a member might get a better reply than some irrelevant boiler plate from AA Customer Relations.
I wouldn’t hold my breath for a reply....wrote in a month ago about an issue at LGA and never got a reply but the problem was fixed....they are reading them but just no replying.
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Old Jun 17, 2019, 3:38 pm
  #9  
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Originally Posted by AANYC1981


I wouldn’t hold my breath for a reply....wrote in a month ago about an issue at LGA and never got a reply but the problem was fixed....they are reading them but just no replying.
If they ignore a reasonable question from a Club member since 1986, they’ll get more than a message asking again.
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Old Jun 17, 2019, 3:39 pm
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Food for purchase in domestic clubs is basically an afterthought. The last time I bought food at the LAX club, another passenger glared in amazement and asked me where I got it.

I hate AA but cannot fault them for this oversight - they have much bigger priorities.
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Old Jun 17, 2019, 7:46 pm
  #11  
 
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I used a meal voucher in ORD club earlier this year. YMMV
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Old Jun 17, 2019, 8:02 pm
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Originally Posted by jsieds
I used a meal voucher in ORD club earlier this year. YMMV
I second the above, but mine was several years back.
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Old Jun 17, 2019, 10:25 pm
  #13  
 
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Originally Posted by davie355
Food for purchase in domestic clubs is basically an afterthought. The last time I bought food at the LAX club, another passenger glared in amazement and asked me where I got it.

I hate AA but cannot fault them for this oversight - they have much bigger priorities.
Delta still prohibits members from bringing in the sky club any food from outside. Not sure if they have a a menu to order like we do in AA clubs, but I'm definitely glad to be able to bring in food from the terminal. I've done my share of dunkin donuts brought in when I've gotten a sweet tooth for breakfast.
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Old Jun 18, 2019, 5:06 am
  #14  
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I don't think I'd use the vouchers for food at the AC. If there's an AC I normally decline the vouchers or even at times handed to other paxs to use.
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Old Jun 18, 2019, 7:18 am
  #15  
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Originally Posted by JDiver
Largest thread on FT!

I did email the Admirals Club suggesting this was a significant oversight by AA, forcing Club members to use vouchers at other vendors in the airport than the (logical) Club. I’ll post the reply, hoping contacting the Club as a member might get a better reply than some irrelevant boiler plate from AA Customer Relations.
Thank you for this! I was in the AC in a day pass, so it probably wouldn’t have helped much for me to send such an email.

saunders111
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