Irony of the day (AA meal vouchers no good in Admirals Club)
#1
Original Poster
Join Date: Aug 2005
Posts: 382
Irony of the day (AA meal vouchers no good in Admirals Club)
I’m sitting in the dca Admirals Club after having my third flight out of WAS cancelled in the last eighteen hours. I got a meal voucher because the last cancellation was mechanical, and was pleased by the irony that Admirals Clubs do not accept AA meal vouchers! Going for great, AA!
saunders111
ps Maybe this belongs in the “littlest thing to complain about” thread, but it does kinda feel like AA goes out of their way sometimes to crap on their customers.
saunders111
ps Maybe this belongs in the “littlest thing to complain about” thread, but it does kinda feel like AA goes out of their way sometimes to crap on their customers.
#2
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,215
I’m sitting in the dca Admirals Club after having my third flight out of WAS cancelled in the last eighteen hours. I got a meal voucher because the last cancellation was mechanical, and was pleased by the irony that Admirals Clubs do not accept AA meal vouchers! Going for great, AA!
saunders111
ps Maybe this belongs in the “littlest thing to complain about” thread, but it does kinda feel like AA goes out of their way sometimes to crap on their customers.
saunders111
ps Maybe this belongs in the “littlest thing to complain about” thread, but it does kinda feel like AA goes out of their way sometimes to crap on their customers.
#4
Join Date: Mar 2012
Location: DCA
Programs: American AAdvantage EXP, World of Hyatt Explorist, Marriott Rewards Titanium, MGM Rewards Gold
Posts: 426
Interesting, considering HMS Host will gladly take them anywhere else in the airport.
I never had an issue redeeming these under the Sodexo days
I never had an issue redeeming these under the Sodexo days
#5
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
I’m sitting in the dca Admirals Club after having my third flight out of WAS cancelled in the last eighteen hours. I got a meal voucher because the last cancellation was mechanical, and was pleased by the irony that Admirals Clubs do not accept AA meal vouchers! Going for great, AA!
saunders111
ps Maybe this belongs in the “littlest thing to complain about” thread, but it does kinda feel like AA goes out of their way sometimes to crap on their customers.
saunders111
ps Maybe this belongs in the “littlest thing to complain about” thread, but it does kinda feel like AA goes out of their way sometimes to crap on their customers.
#6
Join Date: Mar 2012
Location: DCA
Programs: American AAdvantage EXP, World of Hyatt Explorist, Marriott Rewards Titanium, MGM Rewards Gold
Posts: 426
#7
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
I did email the Admirals Club suggesting this was a significant oversight by AA, forcing Club members to use vouchers at other vendors in the airport than the (logical) Club. I’ll post the reply, hoping contacting the Club as a member might get a better reply than some irrelevant boiler plate from AA Customer Relations.
#8
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Largest thread on FT!
I did email the Admirals Club suggesting this was a significant oversight by AA, forcing Club members to use vouchers at other vendors in the airport than the (logical) Club. I’ll post the reply, hoping contacting the Club as a member might get a better reply than some irrelevant boiler plate from AA Customer Relations.
I did email the Admirals Club suggesting this was a significant oversight by AA, forcing Club members to use vouchers at other vendors in the airport than the (logical) Club. I’ll post the reply, hoping contacting the Club as a member might get a better reply than some irrelevant boiler plate from AA Customer Relations.
#9
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
If they ignore a reasonable question from a Club member since 1986, they’ll get more than a message asking again.
#10
Join Date: Nov 2013
Posts: 4,374
Food for purchase in domestic clubs is basically an afterthought. The last time I bought food at the LAX club, another passenger glared in amazement and asked me where I got it.
I hate AA but cannot fault them for this oversight - they have much bigger priorities.
I hate AA but cannot fault them for this oversight - they have much bigger priorities.
#12
Join Date: Aug 2008
Location: South Park, Metropolis
Programs: AA LT PLT 3MM, Hilton/Marriott/SPG/Club Carlson GLD, IHG PLT
Posts: 4,606
#13
Join Date: Jul 2011
Posts: 2,302
Delta still prohibits members from bringing in the sky club any food from outside. Not sure if they have a a menu to order like we do in AA clubs, but I'm definitely glad to be able to bring in food from the terminal. I've done my share of dunkin donuts brought in when I've gotten a sweet tooth for breakfast.
#15
Original Poster
Join Date: Aug 2005
Posts: 382
Largest thread on FT!
I did email the Admirals Club suggesting this was a significant oversight by AA, forcing Club members to use vouchers at other vendors in the airport than the (logical) Club. I’ll post the reply, hoping contacting the Club as a member might get a better reply than some irrelevant boiler plate from AA Customer Relations.
I did email the Admirals Club suggesting this was a significant oversight by AA, forcing Club members to use vouchers at other vendors in the airport than the (logical) Club. I’ll post the reply, hoping contacting the Club as a member might get a better reply than some irrelevant boiler plate from AA Customer Relations.
saunders111