American Caught Fibbing
#49
Join Date: Nov 2003
Location: Here and there
Programs: AA EXP
Posts: 1,551
#50
Join Date: Nov 2018
Posts: 1,285
#51
Join Date: Jul 2017
Location: California
Programs: AA EXP; Hyatt Globalist; Marriott Bonvoy Titanium Elite
Posts: 1,968
#52
Join Date: May 2005
Location: PHX
Programs: AA Gold, WN A+ & CP, HH Diamond, Hyatt Platinum, National Executive Elite
Posts: 3,246
For one, two eyewitnesses often see the same thing differently. And two, it could be information that AA doesn't want presented or presented only by those authorized to present. Or even three, it could be a fact about something such as bending a rule.
#53
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
I agree that the company shouldn't be lying. However, barring a safety issue, internal information stays internal. Period. If an employee believes that there's a legal infraction, s/he should try to address it internally first. In fact, for example, it's a legal requirement that an employee must attempt to address discrimination issues through an internal process first. It's almost always an automatic pass for a company if an employee doesn't bring the alleged discrimination to company management before going to EEOC or the equivalent state agency.
I do that often during taxi. I get internet over the telephone.
In prison? They're fortunate to be alive.
In prison? They're fortunate to be alive.
#54
Join Date: Nov 2010
Posts: 439
Because lots of people who know nothing about employment law in various countries but have OPINIONS always feel the need to share. Better to be silent and thought a fool than open your mouth and confirm it never occurred to them.
#55
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,273
Why do you think delay reasons are some state secret? AA publicly posts delay reasons to the GDS. GA's state the reason for a delay when announcing it. The Twitter team will tell you the reason if you ask them, and so will reservations, AC Angels, etc. It's not "internal information". There is zero reason for any employee to feel any obligation to keep a delay reason secret.
#56
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
#57
Join Date: Oct 2015
Location: NT Australia
Programs: QF WP
Posts: 4,160
Every employer i’ve ever had has a generic “bringing the employer into disrepute” clause in the contract classified as gross misconduct (notwithstanding legal protections for whistleblowers)
doesn’t matter if the information is true/false, verifiable, whatever. As a representative of the organisation, you don’t ever want to be caught making them look bad. Employee here states, confirms, inadvertently lets slip, whatever, that AA may be less than truthful about the reason for a delay, and that information is now on a public forum read by millions, with information that can identify the employee
it never ends well...
doesn’t matter if the information is true/false, verifiable, whatever. As a representative of the organisation, you don’t ever want to be caught making them look bad. Employee here states, confirms, inadvertently lets slip, whatever, that AA may be less than truthful about the reason for a delay, and that information is now on a public forum read by millions, with information that can identify the employee
it never ends well...
#58
Join Date: Sep 2008
Posts: 7,875
How do you find out if nobody keeps them accountable?
#59
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
I assume that from time to time ground personnel aren't kept well informed so they embellish, give their opinion or just plain lie to keep the huddled masses appeased as to why the flight is not boarding and leaving on time. Or they just say what they believe will stop people coming up to the podium every 2 minutes asking the same questions. That's not going to change. 20 years ago you were stuck with what the GA told you. Today you have multiple sources to determine why a flight is not really leaving on time. This is also where having an AC membership is valuable. They typically will call someone they know in operations and get the real reason for a delay.
In today's cost oriented airline world unless you're a CK you're on your own. You must do your own legwork to determine what's going on and what are you're options. The days of luxurious flying are done with. Today your riding in the sky version of the New York MTA New York City subway system.
In today's cost oriented airline world unless you're a CK you're on your own. You must do your own legwork to determine what's going on and what are you're options. The days of luxurious flying are done with. Today your riding in the sky version of the New York MTA New York City subway system.
#60
Join Date: Apr 2001
Location: DFW
Programs: AA EP 3MM, UA Silver, Bonvoy LT TIT, Hyatt Explorist, HH Silver, Caesars PLT
Posts: 7,259
All the 320s should have the GoGo 2Ku satellite gate-to-gate now, too.