ARCHIVE: 2017 "Sticker" / 500-mile & EXP "UDU" Complimentary Upgrade Policy / FAQ
Jan 1, 17, 5:13 pm
#1
Original Poster
Join Date: Nov 2015
Location: SNA LAX
Programs: AA PLT
Posts: 116
ARCHIVE: 2017 "Sticker" / 500-mile & EXP "UDU" Complimentary Upgrade Policy / FAQ
3 Jan AA 253 LAX-OGG I don't have access to EF and wondering how many seats in F are available? Through AA looks like 3.
Originally booked 4 months ago and requested 500-mile upgrade. Slight schedule change gave me the ability to change to an earlier flight (which I confirmed today). Upgrade request fell off (as it often does with changes) so requested it again. So, did I fall way off the upgrade priority list? May be moot point anyway as the F cabin looks tight on most flights this week but figured I'd check.
Originally booked 4 months ago and requested 500-mile upgrade. Slight schedule change gave me the ability to change to an earlier flight (which I confirmed today). Upgrade request fell off (as it often does with changes) so requested it again. So, did I fall way off the upgrade priority list? May be moot point anyway as the F cabin looks tight on most flights this week but figured I'd check.
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Last edited by JDiver; May 24, 19 at 9:50 am Reason: Add Moderator note
Jan 1, 17, 8:25 pm
#2
Join Date: Feb 2005
Location: GSO
Programs: AA EXP, Marriott Titanium
Posts: 767
Originally Posted by MauiOC
3 Jan AA 253 LAX-OGG I don't have access to EF and wondering how many seats in F are available? Through AA looks like 3.
Originally booked 4 months ago and requested 500-mile upgrade. Slight schedule change gave me the ability to change to an earlier flight (which I confirmed today). Upgrade request fell off (as it often does with changes) so requested it again. So, did I fall way off the upgrade priority list? May be moot point anyway as the F cabin looks tight on most flights this week but figured I'd check.
Originally booked 4 months ago and requested 500-mile upgrade. Slight schedule change gave me the ability to change to an earlier flight (which I confirmed today). Upgrade request fell off (as it often does with changes) so requested it again. So, did I fall way off the upgrade priority list? May be moot point anyway as the F cabin looks tight on most flights this week but figured I'd check.
Jan 1, 17, 8:37 pm
#3
Join Date: Dec 2014
Location: FL
Programs: AA Plat, SPG, RC
Posts: 153
Happy New Year to all. I've read the wiki above and it seems to indicate that 500 mile upgrade resets January 31st. However I just took a look at my account and I've actually lost all my 500 mile upgrades. I tried calling AA and was told it reset January 1st. Can anyone say if they have experienced the same. I should probably add that I have plat stat paid to maintain it till 2018.
Jan 1, 17, 9:42 pm
#4
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Silver
Posts: 3,779
Originally Posted by TravelPenguin
Happy New Year to all. I've read the wiki above and it seems to indicate that 500 mile upgrade resets January 31st. However I just took a look at my account and I've actually lost all my 500 mile upgrades. I tried calling AA and was told it reset January 1st. Can anyone say if they have experienced the same. I should probably add that I have plat stat paid to maintain it till 2018.
Jan 1, 17, 11:54 pm
#5
Join Date: Aug 2008
Location: San Francisco
Programs: AA EXP; Marriott BonVoy Titanium Elite, SPG LT Plat
Posts: 1,653
Originally Posted by MADPhil
The upgrades never expire, even if you lose status you just can't use them.....
Not to long ago I found out that soft landings are no longer being offered by AA too. So, if I don't make any status in 2017, I've all of these vouchers I'd have to gift to people or let them age in my account until I get status again.
Well, I guess I've been incentivised to making AA my airline for 2017 at least.
Jan 2, 17, 6:41 am
#6
Join Date: Nov 2010
Location: MDE
Programs: AA-PLT, HH-GLD, PP
Posts: 1,504
Originally Posted by Zacnlinc
Well that sucks!! This is my first time having any said status with AA.
Not to long ago I found out that soft landings are no longer being offered by AA too. So, if I don't make any status in 2017, I've all of these vouchers I'd have to gift to people or let them age in my account until I get status again.
Well, I guess I've been incentivised to making AA my airline for 2017 at least.
Not to long ago I found out that soft landings are no longer being offered by AA too. So, if I don't make any status in 2017, I've all of these vouchers I'd have to gift to people or let them age in my account until I get status again.
Well, I guess I've been incentivised to making AA my airline for 2017 at least.
Jan 2, 17, 9:37 am
#7
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Silver
Posts: 3,779
Originally Posted by Zacnlinc
Well that sucks!! This is my first time having any said status with AA.
Not to long ago I found out that soft landings are no longer being offered by AA too. So, if I don't make any status in 2017, I've all of these vouchers I'd have to gift to people or let them age in my account until I get status again.
Well, I guess I've been incentivised to making AA my airline for 2017 at least.
Not to long ago I found out that soft landings are no longer being offered by AA too. So, if I don't make any status in 2017, I've all of these vouchers I'd have to gift to people or let them age in my account until I get status again.
Well, I guess I've been incentivised to making AA my airline for 2017 at least.
Jan 2, 17, 11:33 am
#8
Join Date: Dec 2014
Location: FL
Programs: AA Plat, SPG, RC
Posts: 153
Thanks MADPhil! Then something is totally screwed up. My 500 Mile upgrades have been wiped out. Called again today and was told that though I am still Plat status the 500 mile upgrades were indeed removed. Agent said he can't help me figure it out as advantage desk is currently closed for holidays. Called back hour later same response. Should add my hubby's are also gone and he is far far off from losing status.
Last edited by TravelPenguin; Jan 2, 17 at 1:57 pm Reason: Spelling
Jan 2, 17, 1:23 pm
#9
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Silver
Posts: 3,779
Originally Posted by TravelPenguin
Thanks MADPhil! Then something is totally screwed up. My 500 Mike upgrades have been wiped out. Called again today and was told that though I am still Plat status the 500 mile upgrades were indeed removed. Agent said he can't help me figure it out as advantage desk is currently closed for holidays. Called back hour later same response. Should add my hubby's are also gone and he is far far off from losing status.
Jan 2, 17, 2:09 pm
#10
Join Date: Dec 2014
Location: FL
Programs: AA Plat, SPG, RC
Posts: 153
MADPhil, it does at least lets me know its a glitch and incorrect that they are gone. I thought being Monday and back to work as usual for some that the aadvantage desk would have been open today but I guess I'll have to wait till tomorrow or Wednesday to figure out what happened.
Originally Posted by MADPhil
It doesn't help you much but mine (no status) and my wife's (GLD) are intact so it's not a general wipe out. The agent is correct that there is no AAdvantage service on weekends and holidays or outside weekday working hours.
Jan 2, 17, 2:36 pm
#11
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,733
Originally Posted by TravelPenguin
Thanks MADPhil! Then something is totally screwed up. My 500 Mile upgrades have been wiped out. Called again today and was told that though I am still Plat status the 500 mile upgrades were indeed removed. Agent said he can't help me figure it out as advantage desk is currently closed for holidays. Called back hour later same response. Should add my hubby's are also gone and he is far far off from losing status.
Jan 3, 17, 8:44 pm
#12
Join Date: Dec 2014
Location: FL
Programs: AA Plat, SPG, RC
Posts: 153
Thank you JonNYC and you are 100% correct! Not sure what happened but without even calling today all looked well again in our accounts.
Originally Posted by JonNYC
You can be 100% assured that it is a temporary glitch and that neither of you has lost any of your 500-milers in any way.
Jan 4, 17, 2:59 pm
#13
Join Date: Jan 2014
Posts: 137
I have 30 500-mile upgrades but lose all status on March 1, 2017
deleted because of thread nazis
Last edited by DCAAA; Jan 4, 17 at 3:06 pm
Jan 4, 17, 3:00 pm
#14
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA "mid tier" elite | Marriott Bonvoy Ambassador | Hyatt Globalist
Posts: 9,121
Originally Posted by DCAAA
Can I still request upgrades as no-status? What happens to my 500-mile upgrade balance is the answer is no, does it just stay frozen until I reach elite status again? I was a long-time Platinum/CP on US that has been disillusioned post-merger.
Jan 4, 17, 3:04 pm
#15
Moderator: American AAdvantage & TravelBuzz
Join Date: Nov 2007
Location: BOS
Programs: AA EXP, Marriott Titanium
Posts: 10,271
We'll merge this with our 500-mile upgrade thread for further discussion. Thank. /Moderator
