AA Oversold Business class on our flight this week, we lost award seats
Jun 4, 2019, 4:15 pm
#256
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
Posts: 6,975
So what ultimately happened? It totally sucks that they automatically rebooked to a flight out of another not-nearby airport. I can see giving you an option but they should not do something like that automatically. Once they did that the original seats on the EDI flight were gone and probably got assigned to someone on the upgrade list. I know a lot of people like to say "I'll never fly AA (or whoever) again" in these situations but if there were ever a case for that this would be it. Hopefully the final outcome at least qualified for EC261 compensation. AA is such an operational mess these days.
Jul 16, 2019, 5:16 pm
#262
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,405
Coming to this late... and slightly OT... but I saw some folk upthread suggest connecting with Flybe. My advice... 'don't do it'!
They have a ruthless baggage policy and a smaller than usual cabin bag size (AA and most other airlines = 56x36x23cm, Flybe is 55x35x20). The cabin bag dimensions may not seem that far apart, but they make you use the sizer and if it doesn't fit below the line you have to fork out ŁŁ to have the bag gate checked. And if you try to avoid the lengthy check-in queues you'll find the automatic machines refuse to check you in if you are one pound over the allowed limit. So more ŁŁ.
Their on board product isn't terrible (no in flight service), but it's far from 'stress free' travel (unless you really come prepared). If you're used to standard cabin bag sizes, and not having to worry about a couple pounds overweight on yuor baggage, connecting off an international to a Flybe would be a huge inconvenience.
They have a ruthless baggage policy and a smaller than usual cabin bag size (AA and most other airlines = 56x36x23cm, Flybe is 55x35x20). The cabin bag dimensions may not seem that far apart, but they make you use the sizer and if it doesn't fit below the line you have to fork out ŁŁ to have the bag gate checked. And if you try to avoid the lengthy check-in queues you'll find the automatic machines refuse to check you in if you are one pound over the allowed limit. So more ŁŁ.
Their on board product isn't terrible (no in flight service), but it's far from 'stress free' travel (unless you really come prepared). If you're used to standard cabin bag sizes, and not having to worry about a couple pounds overweight on yuor baggage, connecting off an international to a Flybe would be a huge inconvenience.
Jul 16, 2019, 6:43 pm
#263
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,666
We appreciate the attempts to bring the OP back to finish the story but we have to accept that he is either traumatized and had to go on another vacation to get over his original AA vacation, or he had to sign an NDA just to get his J seats back. 
Jul 16, 2019, 10:38 pm
#266
Join Date: Jul 2013
Programs: Marriott Tit, Hyatt Diamond, AA EXP, UA Silver, IHG Plat
Posts: 427
Jul 17, 2019, 12:04 am
#267
Join Date: Jan 2012
Programs: AY+ Plat, Marriott Plat, Hyatt Discoverist
Posts: 2,846
My perspective is that we were (for the most part) entertained, while OP was unfairly subjected to stress on both ends of the trip.
I am going to hazard a guess and say no news is likely (relatively) good news.
I am going to hazard a guess and say no news is likely (relatively) good news.
Jul 17, 2019, 1:30 am
#268
Join Date: May 2017
Location: SIN
Programs: AS MVPG75k, AA Plat
Posts: 741
Could equally be that the stress caused OP a stroke/ heart attack resulting in his inability to reply