ViaSat disconnecting - common issue?
May 12, 2019, 11:47 am
#1
Original Poster
Join Date: Sep 2018
Location: MD, USA
Programs: AAdvantage, WN RapidRewards, DL SkyMiles, UA Mileage Plus, Marriott Bonvoy Gold, HHonors Gold
Posts: 43
ViaSat disconnecting - common issue?
Hey everyone, long time reader, first time poster.
I flew AA 1931 BWI-PHX on Friday on an Oasis-ified 738, and experienced ViaSat for the first time. The speeds were great but I couldn't maintain a connection on my phone or tablet for more than 10-15 minutes at a time.
I haven't seen too many complaints about this, so wondering if this was a one-off. Semi-frequent flyer here, so wanted to see what some of the road warriors on here have to say.
I flew AA 1931 BWI-PHX on Friday on an Oasis-ified 738, and experienced ViaSat for the first time. The speeds were great but I couldn't maintain a connection on my phone or tablet for more than 10-15 minutes at a time.
I haven't seen too many complaints about this, so wondering if this was a one-off. Semi-frequent flyer here, so wanted to see what some of the road warriors on here have to say.
May 12, 2019, 5:05 pm
#3
Join Date: Mar 2006
Location: Tucson, AZ
Programs: UA 1K, Hyatt Globalist, National EE
Posts: 253
Just got off of TUS-ORD with viasat. Sadly, no internet connection the entire flight. The AA app becomes essentially non functional without any internet connection. It seems to not be smart enough to cache information.
May 12, 2019, 5:31 pm
#5
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,314
The Panasonic WiFi on the 772 and 77W work just long enough to take my money and then I’m booted and can’t get back and stay connected. I’m 2 for 10 this year on Lax-Mia /Mia-Lax
May 12, 2019, 6:12 pm
#6
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,247
I just used it on LAX-SYD last week and it worked the entire way quite well though. Pleasantly surprised and quite pleased.
May 12, 2019, 7:57 pm
#8
Join Date: Sep 2014
Posts: 163
Personal experience after slogging through with gogo for a long time, which never was fast, but at least emails updated. Viasat, when it works is very fast, but also very unstable. VPN connections, if they monitor the link, seem to not like it, as the latency is all over the place, and drops are common. I dropped my subscription for gogo (which worked for viasat) after finding it essentially unusable for work, and the majority of planes I was on were viasat equipped. I now end up syncing in the airport, and work offline on the plane.
May 12, 2019, 8:30 pm
#9
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
Ive had it:
1. Not work the whole fight
2. Disconnect sporadically the whole time
3. Drop once or twice.
4. Work the whole flight
5. Be fast
6. Be slow
7. Have issues connecting to the Wifi on some devices and not others
8. Work with all my devices.
Did I miss anything?
1. Not work the whole fight
2. Disconnect sporadically the whole time
3. Drop once or twice.
4. Work the whole flight
5. Be fast
6. Be slow
7. Have issues connecting to the Wifi on some devices and not others
8. Work with all my devices.
Did I miss anything?