(DYKWIA Passenger claims) Unpublished Concierge Key Perk
May 10, 2019, 11:26 am
#76
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,301
free agent Is not the same as boycotting American. An Exp cutting their AA flying in half will still be flying AA a lot.
Last edited by beachfan; May 10, 2019 at 12:57 pm
May 10, 2019, 11:53 am
#77
Original Poster
Join Date: Jun 2018
Posts: 169
Well folks, I appreciate the posts confirming that I was not, in fact, out of line in thinking this was a pretty f-ed up occurrence.
One detail I neglected to mention is that I probably see this guy once a month or so on this flight. So that will be fun going forward.
One detail I neglected to mention is that I probably see this guy once a month or so on this flight. So that will be fun going forward.
May 10, 2019, 12:10 pm
#78
Join Date: Apr 2011
Location: New York
Programs: AA EXP 1.0mm, not sure where I am with hotels these days
Posts: 2,795
I observed something similar (not someone claiming CK, sort of even worse). Passenger in seat A put all his stuff in front of B and basically said he needed the space to stretch his legs and the person in B was short so he didn't need it...words to that effect.
Passenger in B may have been short but as soon as almost everyone had boarded he took the stuff in front of him and chunked it into the aisle. pressed the FA call button as Passenger A was starting to yell at him.
FA wasn't having any of it. Once she found the stuff belonged to A she said "you can either put it under the seat in front of you or I will check it (a PC bag and something delicate according to A who continued to yell and then shoved Pax B in clear view of the FA.
That was all it took and Passenger A was asked to leave with the clear instruction that if he didn't go voluntarily they would have the police come escort him off the plane.
I guess he needed a CK to pull that off. Of course Passenger B managed to prove himself sort of a jerk then and through the rest of the flight. But he got to go.
Passenger in B may have been short but as soon as almost everyone had boarded he took the stuff in front of him and chunked it into the aisle. pressed the FA call button as Passenger A was starting to yell at him.
FA wasn't having any of it. Once she found the stuff belonged to A she said "you can either put it under the seat in front of you or I will check it (a PC bag and something delicate according to A who continued to yell and then shoved Pax B in clear view of the FA.
That was all it took and Passenger A was asked to leave with the clear instruction that if he didn't go voluntarily they would have the police come escort him off the plane.
I guess he needed a CK to pull that off. Of course Passenger B managed to prove himself sort of a jerk then and through the rest of the flight. But he got to go.
May 10, 2019, 6:08 pm
#79
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,205
Not specifically related to the configuration in the OP's case, where the allocation mapped 1-to-1 with seats, but in general AA isn't doing much to help this issue with its seat mounting schemes, especially in domestic F. In some of the layouts one needs to use fractions of 7ths or 9ths to describe how the space is broken up. For example, I always run into the one where the aisle-side F seat doesn't have enough space that is completely its "own" to put a bag (due to a bracket basically going between the legs); that pax instead has to put their bag between the two mounting brackets in the middle, which means that it often technically spills over into the space that belongs to the other pax (if we use a rule of projecting the edges of the seats forward to define the space).
May 10, 2019, 6:10 pm
#80
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,205
Somewhat similar circumstances. I was in 4A, passenger in front of me 3A bulkhead. He put his backpack under his seat, in my space. I asked him to move it and put it in overhead. He sneered. I pushed his backpack forward into his legs as I stretched out my legs. He pressed the FA call button to complain. The FA said, "bulkhead row doesn't get underseat storage. Check it or put in the overhead."
May 11, 2019, 2:23 am
#81
Join Date: Sep 2016
Posts: 1,158
May 11, 2019, 5:18 am
#82
Join Date: Aug 2015
Location: The FT AA forum, until it no longer wants me.
Programs: CK or bust
Posts: 1,913
There is some confusing grammar here, but if you're saying CK is not an actual tier above EXP, that has not been true for a few years (i.e., CK is now an actual tier). A CK is not EXP any more than a PLT is GLD.
The line should have read “CK is and isn’t...” in that CK is a program that includes Executive Platinum status with a separate set of benefits like SWU VIP1 encoding, an earlier upgrade window, boarding ahead of group 1, waived upgrade copays, etc...). The concept of SWUs is the same, complimentary 500 mile upgrades, and aside from the IRROP support/same day travel monitoring/another number, and the occasional meet/greet or car/buggy, for some CKs it’s not a huge difference from the EP tier.
I believe that even the FT CK Wiki makes mention that CK includes EP status.
May 11, 2019, 5:41 am
#83
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,084
Indeed, in standing on my digital soapbox, I see that the delivery was muddled.
The line should have read “CK is and isn’t...” in that CK is a program that includes Executive Platinum status with a separate set of benefits like SWU VIP1 encoding, an earlier upgrade window, boarding ahead of group 1, waived upgrade copays, etc...). The concept of SWUs is the same, complimentary 500 mile upgrades, and aside from the IRROP support/same day travel monitoring/another number, and the occasional meet/greet or car/buggy, for some CKs it’s not a huge difference from the EP tier.
I believe that even the FT CK Wiki makes mention that CK includes EP status.
That aside, CKs are at another level, as there are clearly stated benefits above and beyond an EXP. From a OW perspective, it is an Emerald, but many of the other OW partners also have their own uber levels beyond their straight OWE equivalents, granting exclusive benefits while within their own confines.But back to topic, one of the CK benefits is not taking under seat space from someone else who is actually seated behind the said space.
May 12, 2019, 5:36 am
#84
Join Date: Apr 2011
Location: New York
Programs: AA EXP 1.0mm, not sure where I am with hotels these days
Posts: 2,795
May 12, 2019, 7:16 am
#85
Join Date: Sep 2000
Location: DCA/IAD
Programs: AA EXP; 1W Emerald; HHonors Diamond; Marriott Gold; UA dirt
Posts: 7,810
May 12, 2019, 7:53 am
#86
Join Date: Oct 2009
Location: Boston, USA
Programs: AA EXP, TK Elite, HH Gold, SPG/Marriott Gold
Posts: 939
Since we are talking about "shared" spaces, I have a quick question. I was traveling Economy class on another
airline where I have a Elite status. The agent in the Lounge specifically blocked the middle seat from being issued.
In the entire flight there were may be 3 or 4 empty seats. One of them was next to me. (I was in the Aisle)
Is that space mine now to do what I want ? In my case the person on the Window side started claiming
part of the seat and I wanted to pull a DYKWIA on her but let it go....(She was not elite...I checked by
talking to her) ! I really did not know how to handle this situation so asking for your thoughts...
airline where I have a Elite status. The agent in the Lounge specifically blocked the middle seat from being issued.
In the entire flight there were may be 3 or 4 empty seats. One of them was next to me. (I was in the Aisle)
Is that space mine now to do what I want ? In my case the person on the Window side started claiming
part of the seat and I wanted to pull a DYKWIA on her but let it go....(She was not elite...I checked by
talking to her) ! I really did not know how to handle this situation so asking for your thoughts...
May 12, 2019, 1:25 pm
#87
Join Date: May 2004
Location: DFW-In Plano & CDG-In the 11th
Programs: DL Diamond, AA revenue negative, Bonvoy Titanium +, Avis likes me
Posts: 3,209
