Miles Credited - Is this correct? (to merge)
I paid for a first class on a non-stop from PHL to TPA. The flight cancelled and I was rebooked in first from PHL to CLT and economy from CLT to TPA. The only option to keep a first class seat on the CLT-TPA segment was to have a nearly six hour layover in CLT.
It looks like I was credited miles for the CLT - TPA segment as if I'd booked in Economy. I don't fly AA often. I'm not sure how they typically calculate miles but it looks like they made a distinction between segments based on the seat they gave me, not the seat I paid for. Is this correct? https://cimg3.ibsrv.net/gimg/www.fly...c78490555c.jpg |
That is correct. What you can do is request a refund for the fare difference between Business and Coach on that flight. |
Originally Posted by milesandmoremiles
(Post 31052175)
That is correct. What you can do is request a refund for the fare difference between Business and Coach on that flight. Okay. Thanks for the reply. |
However, Y is expensive full-fare economy, and so there may be no difference to speak of. You can try arguing for the difference between D and discount econ but don't count on succeeding.
Alternatively, you can request ORC (Original Routing Credit), to get the extra 508 EQM based what you originally booked. If you don't travel AA much, you might not care, I suppose. |
I'd ask for ORC.
|
Originally Posted by SpammersAreScum
(Post 31054410)
However, Y is expensive full-fare economy, and so there may be no difference to speak of. You can try arguing for the difference between D and discount econ but don't count on succeeding.
Alternatively, you can request ORC (Original Routing Credit), to get the extra 508 EQM based what you originally booked. If you don't travel AA much, you might not care, I suppose. For award miles, it seems that fare was used for PHL-CLT at 1150 plus 508 based on distance for CLT-TPA If the actual fare ( exc taxes ) was > $1251.6 , there might be some additional award miles, but conversely a corrected 'ORC' could end up with less miles if the fare was cheaper than $1251 For 332 EQM - unless that is going to impact reaching a higher status tier, I wouldn't waste time chasing credit based on the non stop original booking |
For a downgrade like the one described, you can call and get the credit switched to first class based on your original ticketing. You might have to argue a bit, and point out that if you were UPgraded they would credit based on the original fare, not the cabin flown. I think you would have much less luck getting a refund in the same situation since the change was "voluntary".
|
Originally Posted by Stripe
(Post 31054744)
For a downgrade like the one described, you can call and get the credit switched to first class based on your original ticketing. You might have to argue a bit, and point out that if you were UPgraded they would credit based on the original fare, not the cabin flown. I think you would have much less luck getting a refund in the same situation since the change was "voluntary".
Looking at fares from PHL-TPA, the 1st class fares start at $315 plus tax ; the only fares that would earn more award miles than were received are the Y0AUPRDF ($1333) and JA2AA ($1363) |
Originally Posted by TipsyMcStagger
(Post 31052160)
It looks like I was credited miles for the CLT - TPA segment as if I'd booked in Economy. I don't fly AA often. I'm not sure how they typically calculate miles but it looks like they made a distinction between segments based on the seat they gave me, not the seat I paid for.
|
Originally Posted by platbrownguy
(Post 31055046)
The advice to seek a partial refund is good advice. But to be clear about your question, the award miles you received are the same regardless of your class -- it's 5 miles per dollar (not counting taxes). That's the same regardless of cabin. What you got slightly fewer of was "elite qualifying miles" (EQMs), but those count only towards elite status, they are not redeemable miles. If you don't plan to come within 300 EQMs of qualifying for a status tier this year, you have no reason to seek original routing credit. Just get the partial refund that you are due. (And while others are correct that AA could technically say your business class fare was no more expensive than an economy fare, AA has recently been doing pretty good about giving fair refund value for downgrades.)
If my recollection is correct, AA does have a set formula for downgrades on what it likes to still privately call instant upgrade fares on a set dollar amount per mile |
Originally Posted by Dave Noble
(Post 31054643)
If the actual fare ( exc taxes ) was > $1251.6 , there might be some additional award miles, but conversely a corrected 'ORC' could end up with less miles if the fare was cheaper than $1251
For 332 EQM - unless that is going to impact reaching a higher status tier, I wouldn't waste time chasing credit based on the non stop original booking The fair paid was significantly less than $1251 so there's probably no benefit in making a call. I had enough miles to upgrade my next AA Economy trip to First (+$75) and that's probably all I'll ever use AA miles for in the future. Thanks for the great information. |
Originally Posted by TipsyMcStagger
(Post 31055736)
I definitely won't be achieving any status on AA. Most of my AA miles were earned on Cathay and other One World partners.
|
Originally Posted by SeattleDavid
(Post 31055778)
This is an odd statement – it suggests you think that flying with OneWorld partners won't earn you AA status, but it will. If you are earning AA miles on CX, BA or others, then you should be earning higher status on AA too.
I don't fly One World frequently enough to get AA status, or at least I don't go out of my way to try. |
All times are GMT -6. The time now is 8:12 pm. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.