"If you are connecting on the following flights please come forward first"
#17
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,009
I’m always in a hurry and we shouldn’t allow AA to constantly get away with their continued delays. Since AA is so operationally bad they should be telling customers to extend their MCT to accommodate AA’s operational shortcomings. I do.
#18
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,009
#20
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,232
How exactly is AA "getting away" with the delays? Their financial performance sucks, relatively. Their ratings/statistics suck.
#21
Join Date: Sep 2012
Location: Sun Prairie, WI
Programs: AA Executive Platinum, HH Diamond, National Executive
Posts: 1,786
You're not sticking it to AA and allowing them to get away with delays by not being courteous, you're sticking it to the other passengers. To me it's no different than waiting a few extra seconds to hold a door for someone.
#22
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,584
Given that AA now offers domestic SAAver awards with 12-hour (or longer) connections, there could very well have been connecting passengers on that flight who could have remained comfortably seated for a LONG time after the flight arrived.
#24
Join Date: Aug 2008
Location: South Park, Metropolis
Programs: AA LT PLT 3MM, Hilton/Marriott/SPG/Club Carlson GLD, IHG PLT
Posts: 4,608
As you mentioned being in a hurry, and based on your comments, you shouldn't be flying AA if you are expecting on time performance. Statistic are out there showing that AA is certainly not the leader in this area.
#26
Join Date: Nov 2018
Location: PBI
Posts: 96
Not everyone books a tight connection. Some things are out of the control off the traveler sometimes. I personally booked a 3.5 hour layover in ORD because we have customs to go through. AA changed flight times and moved mine up over an hour and a half. So now I have less than 2 hours to get through customs, get on the bus to another terminal, and get on my connecting flight home.
#27
Join Date: Aug 2017
Location: Stilllwater OK (SWO)
Programs: AAdvantage ExecPlat, World of Hyatt Globalist, plain "member" of Marriott, IHG, enterprise, etc.
Posts: 1,848
If the flight bought was last minute, perhaps, but if the flight was purchase a couple of months in advance no doubt that AA shifted schedules and the customer has nothing to do with it. I have given up on choosing an 2 month+ advanced purchase flight based on connection time because AA will without a doubt adjust one or both flight times. Just last week, got notice of two flights in August: one where I had a 1.5 hour connection get adjusted into a 50 minute connection, and on the other a 2 hour connection changed into exactly a 40 minute connection (which is the MCT of that airport).
#28
Join Date: Mar 2016
Location: SAN
Programs: AA CK, Hyatt Globalist
Posts: 839
#29
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
Yes it's frustrating when people get up that either aren't connecting or have lots of time. It always amazes me how people will doddle, particularly those in F, clueless to that there might be 100+ people behind them trying to make a connection or at least get food/go to the bathroom/etc. before continuing on. The rebanking of hubs has made connections worse, thank god Miami is the end of the line for me. Most flyers aren't expecting a 2 hour delay and business travelers (well at least not the ones on FT) haven't got the time nor the desire to book a 3-4 hour connection so they can sit in an AC.
#30
Suspended
Join Date: Sep 2018
Location: USA
Programs: AA Exp
Posts: 519
If they were still able to make their connecting flight, even after a two hour delay, you cannot chastise them for booking a “tight connection”.
Just my thoughts, but you are right. AA does a ton of $hit wrong.
Just my thoughts, but you are right. AA does a ton of $hit wrong.