Does a minor schedule change allow flight change?
#1
Original Poster
Join Date: Mar 2016
Programs: BA Gold
Posts: 681
Does a minor schedule change allow flight change?
Does a 20 minute flight time change entitle me to switch flight, I booked a later flight than I wanted as it was less expensive. Would prefer to move to an earlier flight if possible, Travelling in First from LAX to Maui on an I class fare.
Last edited by Newly Wed; Apr 14, 2019 at 12:54 pm Reason: Typos
#5
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Breaking MCT or 90 minutes would.
Of course if you call, at least it’s not you telling yourself no, and you could get lucky. Probably not, given the fare differences.
#6
Join Date: Nov 2017
Posts: 1,197
I had a landing time changed by six minutes recently and was able to change it no problems... but I suspect that six minutes was enough to break MCT.
Didn't get any significant discussion on it, the CS rep just got right to helping me find alternatives.
Didn't get any significant discussion on it, the CS rep just got right to helping me find alternatives.
#8
Join Date: Jan 2008
Posts: 468
My experience is yes, you can make a change even for a 20 minute involuntary schedule change with the significant caveat of the original booking inventory must be available, which would be I class in your case.
It takes a change of at least an hour (or MCT violation) before that constraint is lifted allowing rebooking into the lowest available booking inventory. (i.e. rebooked in D or J if originally booked in I)
It takes a change of at least an hour (or MCT violation) before that constraint is lifted allowing rebooking into the lowest available booking inventory. (i.e. rebooked in D or J if originally booked in I)
#9
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
My experience is yes, you can make a change even for a 20 minute involuntary schedule change with the significant caveat of the original booking inventory must be available, which would be I class in your case.
It takes a change of at least an hour (or MCT violation) before that constraint is lifted allowing rebooking into the lowest available booking inventory. (i.e. rebooked in D or J if originally booked in I)
It takes a change of at least an hour (or MCT violation) before that constraint is lifted allowing rebooking into the lowest available booking inventory. (i.e. rebooked in D or J if originally booked in I)
#11
Join Date: Jan 2008
Posts: 468
The OP booked the original flight at a lower booking rate hoping to change to the preferred flight, which was not booked because the booking gate code and price were higher. With a 20 minute change and a higher price, I’m guessing they’d prefer charging the fare difference - and possibly some would try to impose a change fee.
If that inventory is available today, AA can change the flight due to the schedule change. If that exact same inventory is not available today, AA would be due the fare difference to whatever booking class is available and a change fee.
I’ve kicked myself several times for snatching up an I fare on a particular routing only to see a more desirable one to become available later on which wasn’t present at the time of booking.
#12
Join Date: May 2008
Location: PHL (kinda, no airport is really close)
Programs: AA Exp, but not sure for how long. Enterprise Platinum woo-hoo!
Posts: 4,550
You have nothing to lose by trying. You didn't say if your flight change made it earlier or later. Make up a story. If the flight is now 20 minutes later, tell them that you absolutely had to be there by x time and that now you'll be 10 minutes late, so can you take the earlier flight. If it's earlier, tell them that you had a meeting or something that would have let you make the later flight but now you're going to have to cancel it entirely, so you might as well take the earlier. It doesn't matter if they think you're lying.
I recently had a time change that was totally inconsequential, but between the time I booked and now they added a better connection. Basically on two separate trips I was flying PHL-LAX-LAS and I was arriving LAX around 7 and leaving at 9:30, but they added an 8:10 flight. They let me change it. The agent told me it was because I was on an I fare (as you are) but it may have just been a gentle pitch to remind me to spend more money rather than less.
One thing I am quite sure of is that they're not going to go back to the day you booked, see the fare difference, and say "You already booked the later flight to save money, so we're not going to let you get away with this."
Give it a try. What's the worst that can happen? They say no.
I recently had a time change that was totally inconsequential, but between the time I booked and now they added a better connection. Basically on two separate trips I was flying PHL-LAX-LAS and I was arriving LAX around 7 and leaving at 9:30, but they added an 8:10 flight. They let me change it. The agent told me it was because I was on an I fare (as you are) but it may have just been a gentle pitch to remind me to spend more money rather than less.
One thing I am quite sure of is that they're not going to go back to the day you booked, see the fare difference, and say "You already booked the later flight to save money, so we're not going to let you get away with this."
Give it a try. What's the worst that can happen? They say no.
#13
Original Poster
Join Date: Mar 2016
Programs: BA Gold
Posts: 681
Thanks for all these insightful comments. I will give AA a call and see what they say. Its a trip from LAX to Hawaii so not a big deal either way but as we are arriving from London the night before and have 8 hours of time difference to cope with taking the earliest flight plays to the fact that we will no doubt be raring to go at 4am.
I actually originally booked an economy O fare class but decided I couldn't face 6 hours in the back and upgraded to the I class fare more recently. I doesn't look like there is much of a fare difference between the earlier and later flight in F and I class is available so maybe we will be ok.
I will report back....
I actually originally booked an economy O fare class but decided I couldn't face 6 hours in the back and upgraded to the I class fare more recently. I doesn't look like there is much of a fare difference between the earlier and later flight in F and I class is available so maybe we will be ok.
I will report back....
#14
Original Poster
Join Date: Mar 2016
Programs: BA Gold
Posts: 681
Data point: my call with AA (the UK contact centre) was answered within 2 minutes, the CS rep confirmed that a change was possible and processed it straightaway. The entire process from start to finish took less than 5 minutes and the CS rep even took care to transfer across our seat reservations so that we have the same seats as originally booked (party of 4 with young kids).
The new flight is showing on the AA website already. It was a one way flight and curiously the original flight is now showing as a return sector. I will keep an eye on that and call AA again later if it doesn't resolve itself.
Totally painless and excellent customer service.
The new flight is showing on the AA website already. It was a one way flight and curiously the original flight is now showing as a return sector. I will keep an eye on that and call AA again later if it doesn't resolve itself.
Totally painless and excellent customer service.