Strange denial of boarding on MAN-PHL
#136
Original Poster
Join Date: Apr 2015
Location: BOS-LIS-MIA
Programs: DL
Posts: 62
the interesting thing I’m seeing with this story is people are convinced you are required to be there at T30, from some passengers to the agents, etc. They’ve all been told something, so no one bothered to look. Folks should read these conditions more carefully, I reckon AA has paid exec salaries on fees from this lie alone
#137
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Join Date: Jan 2002
Posts: 44,581
It will not set any precedent given that it is a small claims action and not "open floodgates"
#138
Original Poster
Join Date: Apr 2015
Location: BOS-LIS-MIA
Programs: DL
Posts: 62
I don't think that you will have an issue getting the money. If in England, just use Money Claim Online and I expect that the airline will just pay up once it is in. I think that you are in for a disappointment if you think that AA is likely to be overly bothered by all this ot involving expensive solicitors ( given that small claims doesn't generally allow for solicitors ) or that this will have any further reaching impact other than reimbursement of costs incurred and EC261 compensation
It will not set any precedent given that it is a small claims action and not "open floodgates"
It will not set any precedent given that it is a small claims action and not "open floodgates"
Either way, whatever happens happens. Like I said, I’m having a great time doing this. Can’t be disappointed because we’ve passed that threshold
Last edited by dflanagin; Mar 31, 2019 at 6:47 pm Reason: Oops
#139
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Join Date: Mar 2001
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Posts: 27,730
you’re probably right, educating my American friends on EC261 is what I’m more interested in (and also it’s fun to argue about something I know about)...I 100% guarantee they will change their CoC or boarding pass or something, maybe even just the MAN ones. If they cut corners to save 200 man hours resulting in a crash (AA191), they aren’t going to risk dropping another $1xxx claim to some mancunian who read my article
#140
Join Date: Apr 2002
Location: NYC
Posts: 9,120
While you may have a good case AA is not paying any attention. The google results are specific to you and not to anyone else in the world - so it is unlikely anyone else will see that link. The website you posted on has very little traffic. It is ranked around 1 millionth in popularity in the UK.
#141
Original Poster
Join Date: Apr 2015
Location: BOS-LIS-MIA
Programs: DL
Posts: 62
While you may have a good case AA is not paying any attention. The google results are specific to you and not to anyone else in the world - so it is unlikely anyone else will see that link. The website you posted on has very little traffic. It is ranked around 1 millionth in popularity in the UK.
when I say American friends I mean my literal friends at home, I’m not taking figuratively here
#142
Original Poster
Join Date: Apr 2015
Location: BOS-LIS-MIA
Programs: DL
Posts: 62
I get that it sounds nuts, but I also don’t know why they wouldn’t just change “we may reassign your seat” to “we may adjust your reservation” which is still vague enough to not scare people, but specific enough to cancel Matt’s ticket without fear of some selfrighteous lunatic going on a campaign. 🤷.♂️
Last edited by dflanagin; Mar 31, 2019 at 7:32 pm Reason: Word
#143
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Join Date: Jan 2002
Posts: 44,581
AA is hardly likely to rewrite its CoC based on this small case nor be at all concerned about the case
This is just a simple claim - it is not one that is going to get to the Court of Appeal and set some sort of legal precedent
If you want to educate your friends and make it into something bigger than Ben Hur, perhaps email would be the way to go
This is just a simple claim - it is not one that is going to get to the Court of Appeal and set some sort of legal precedent
If you want to educate your friends and make it into something bigger than Ben Hur, perhaps email would be the way to go
#144
Original Poster
Join Date: Apr 2015
Location: BOS-LIS-MIA
Programs: DL
Posts: 62
AA is hardly likely to rewrite its CoC based on this small case nor be at all concerned about the case
This is just a simple claim - it is not one that is going to get to the Court of Appeal and set some sort of legal precedent
If you want to educate your friends and make it into something bigger than Ben Hur, perhaps email would be the way to go
This is just a simple claim - it is not one that is going to get to the Court of Appeal and set some sort of legal precedent
If you want to educate your friends and make it into something bigger than Ben Hur, perhaps email would be the way to go
Also I don’t agree this is a simple case. It may appear simple now, but it took me tons of research to get the facts in order, you ever read that international rules pdf? if it was so simple this thread would have been dead days ago.
#145
Join Date: Nov 2005
Location: on the path to perdition
Programs: Delta, United
Posts: 4,784
FWIW, from the states I filed an EU 261 claim directly with an EU based airline for a canceled flight where they did not rebook me. I found some boiler plate language that I used. It took about 10 weeks but in the end it was paid in full, plus the "penalties". The most interesting part was the comment in their reply about resolving the issue in a "Non bureaucrat manner." They transferred the monies directly to my bank in the states.
#146
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Join Date: Jan 2002
Posts: 44,581
fair enough, although I am also purposefully trying to be as loud as possible regardless of who is listening.
Also I don’t agree this is a simple case. It may appear simple now, but it took me tons of research to get the facts in order, you ever read that international rules pdf? if it was so simple this thread would have been dead days ago.
Keep shouting and your credibility is being shot - I don't think that the is a suitable forum for shouting at whether people are listening or not
You do have a fairly basic , straightforward claim - if it wasn't for the change fees imposed it would be no more special than any other EC261 thread
Maybe the UK media will want a break from covering the withdrawal debates from Europe and have a bone to pick with airlines and pick it up.
#147
Join Date: Mar 2007
Location: PIT
Posts: 759
I'm surprised this, IMO, egocentric tirade has been permitted to continue this long, particularly since the source isn't even the poster. Don't kid oneself, this public thread may actually "hurt" the chances of maximizing any return from AA, if they read it. Posting statements here like: " I think we uncovered deceptive terms (violation of Article 15), and probably additional actual criminal laws they have violated, considering the amount of illegally obtained rebooking fees they have probably generated over the years because of it", may in fact require AA attorneys to get directly involved for more than the intended purpose . Particularly if the facts do not 100% support those claims. Oh well, it's the weekend after all.
#148
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Join Date: Dec 2000
Location: Shanghai
Posts: 42,031
I'm surprised this, IMO, egocentric tirade has been permitted to continue this long, particularly since the source isn't even the poster. Don't kid oneself, this public thread may actually "hurt" the chances of maximizing any return from AA, if they read it. Posting statements here like: " I think we uncovered deceptive terms (violation of Article 15), and probably additional actual criminal laws they have violated, considering the amount of illegally obtained rebooking fees they have probably generated over the years because of it", may in fact require AA attorneys to get directly involved for more than the intended purpose . Particularly if the facts do not 100% support those claims. Oh well, it's the weekend after all.
#149
Join Date: Jan 2019
Posts: 205
It is a simple case. I have read the CoC and is one of 1st places I would have gone to before lodging a claim with AA in order to confirm that the airline was in the wrong
Keep shouting and your credibility is being shot - I don't think that the is a suitable forum for shouting at whether people are listening or not
You do have a fairly basic , straightforward claim - if it wasn't for the change fees imposed it would be no more special than any other EC261 thread
Maybe the UK media will want a break from covering the withdrawal debates from Europe and have a bone to pick with airlines and pick it up.
Keep shouting and your credibility is being shot - I don't think that the is a suitable forum for shouting at whether people are listening or not
You do have a fairly basic , straightforward claim - if it wasn't for the change fees imposed it would be no more special than any other EC261 thread
Maybe the UK media will want a break from covering the withdrawal debates from Europe and have a bone to pick with airlines and pick it up.
Based on the OP's AA quotes, AA are still claiming they did nothing wrong. So it seems AA, at least so far, do not agree it's a "basic, straightforward claim".
Or rather, AA perhaps thinks it's a "basic, easily deniable claim".
The OP has presented his case in an unusually eloquent and easy to understand form and I think many of us are reading with interest
his updates, so I do hope he keeps them coming.
Even if AA do not perform any changes to their BP or written rules, the OP's postings may in the future make it considerably easier for others to successfully
log a claim against AA. Rather than just slink away after getting told by AA they have no claim in similar circumstances, which is what AA are still telling the OP, they may find the OP's articles and see what he did, hopefully successful, and copy his modus operandi, hopefully also with a successful outcome. That's not to say it would not be really fun if some mainstream media picked this up of course.
#150
Original Poster
Join Date: Apr 2015
Location: BOS-LIS-MIA
Programs: DL
Posts: 62
It is a simple case. I have read the CoC and is one of 1st places I would have gone to before lodging a claim with AA in order to confirm that the airline was in the wrong
Keep shouting and your credibility is being shot - I don't think that the is a suitable forum for shouting at whether people are listening or not
Keep shouting and your credibility is being shot - I don't think that the is a suitable forum for shouting at whether people are listening or not
Looking back to the start of this thread, there were posters here postulating AA did nothing wrong and OP's friend would not get refunded, and he should have known about the "30 minute" rule.
Based on the OP's AA quotes, AA are still claiming they did nothing wrong. So it seems AA, at least so far, do not agree it's a "basic, straightforward claim".
Or rather, AA perhaps thinks it's a "basic, easily deniable claim".
The OP has presented his case in an unusually eloquent and easy to understand form and I think many of us are reading with interest
his updates, so I do hope he keeps them coming.
Even if AA do not perform any changes to their BP or written rules, the OP's postings may in the future make it considerably easier for others to successfully
log a claim against AA. Rather than just slink away after getting told by AA they have no claim in similar circumstances, which is what AA are still telling the OP, they may find the OP's articles and see what he did, hopefully successful, and copy his modus operandi, hopefully also with a successful outcome. That's not to say it would not be really fun if some mainstream media picked this up of course.
Based on the OP's AA quotes, AA are still claiming they did nothing wrong. So it seems AA, at least so far, do not agree it's a "basic, straightforward claim".
Or rather, AA perhaps thinks it's a "basic, easily deniable claim".
The OP has presented his case in an unusually eloquent and easy to understand form and I think many of us are reading with interest
his updates, so I do hope he keeps them coming.
Even if AA do not perform any changes to their BP or written rules, the OP's postings may in the future make it considerably easier for others to successfully
log a claim against AA. Rather than just slink away after getting told by AA they have no claim in similar circumstances, which is what AA are still telling the OP, they may find the OP's articles and see what he did, hopefully successful, and copy his modus operandi, hopefully also with a successful outcome. That's not to say it would not be really fun if some mainstream media picked this up of course.