Strange denial of boarding on MAN-PHL
Mar 31, 2019, 2:35 pm
#121
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I doubt that it is stonewalling based on thoughts of other suits; if that was its concern, I would have expected it to make a payment without accepting liability
Last edited by Dave Noble; Mar 31, 2019 at 2:40 pm
Mar 31, 2019, 3:09 pm
#123
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given how straightforward pursuing a claim is, I would be surprised if AA didn't capitulate once the claim is lodged
I doubt that it is stonewalling based on thoughts of other suits; if that was its concern, I would have expected it to make a payment without accepting liability
I doubt that it is stonewalling based on thoughts of other suits; if that was its concern, I would have expected it to make a payment without accepting liability
Mar 31, 2019, 3:15 pm
#124
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You should be able to pursue the legal recovery methods on your own and gain the experience, but it may be a damp squib as AA don't seem to have much of a case and once their lawyers look at it they will probably capitulate.
I will be interested to see what the CoC and my boarding pass say when I use this route later in the year. Since they usually don't even tell you the gate until 45 minutes or so to departure it would be easy to fall foul of this "rule" but I try not to leave it that late.
I will be interested to see what the CoC and my boarding pass say when I use this route later in the year. Since they usually don't even tell you the gate until 45 minutes or so to departure it would be easy to fall foul of this "rule" but I try not to leave it that late.
Mar 31, 2019, 3:21 pm
#125
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You should be able to pursue the legal recovery methods on your own and gain the experience, but it may be a damp squib as AA don't seem to have much of a case and once their lawyers look at it they will probably capitulate.
I will be interested to see what the CoC and my boarding pass say when I use this route later in the year. Since they usually don't even tell you the gate until 45 minutes or so to departure it would be easy to fall foul of this "rule" but I try not to leave it that late.
I will be interested to see what the CoC and my boarding pass say when I use this route later in the year. Since they usually don't even tell you the gate until 45 minutes or so to departure it would be easy to fall foul of this "rule" but I try not to leave it that late.
Mar 31, 2019, 3:23 pm
#126
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They don't have any incentive to move swiftly on this.
Mar 31, 2019, 3:24 pm
#127
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I suspect that all airlines find that they can wear most people down using irrelevant replies from low paid staff so they don't involve the expensive lawyers until late in the process. BA have a reputation for not settling until virtually at the door to the court.
Mar 31, 2019, 3:34 pm
#129
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Mar 31, 2019, 3:41 pm
#130
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Mar 31, 2019, 3:47 pm
#131
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Mar 31, 2019, 3:52 pm
#132
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I am guessing that the eventual outcome will be to his liking because the language on the BP is very clear. While I don't have expertise on EU 261, so I can't call it a slam dunk, I also give him good odds on this front.
If AA wants to be able to depart 22 minutes ahead of schedule, they should change the text on their BPs, and also add some key COC items (like this) to their confirmation emails.
If AA wants to be able to depart 22 minutes ahead of schedule, they should change the text on their BPs, and also add some key COC items (like this) to their confirmation emails.
Mar 31, 2019, 3:54 pm
#133
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I am guessing that the eventual outcome will be to his liking because the language on the BP is very clear. While I don't have expertise on EU 261, so I can't call it a slam dunk, I also give him good odds on this front.
If AA wants to be able to depart 22 minutes ahead of schedule, they should change the text on their BPs, and also add some key COC items (like this) to their confirmation emails.
If AA wants to be able to depart 22 minutes ahead of schedule, they should change the text on their BPs, and also add some key COC items (like this) to their confirmation emails.
Mar 31, 2019, 3:55 pm
#134
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You should file a complaint with the US DOT aviation consumer protection division as well, just for the records.
You could of course sue in US small claims court for a refund of any rebooking or hotel fees, but the €600 delay comp under EC261 obviously has to be dealt with in the EU. (I bet AA can’t wait for the U.K. to leave the EU!
)
You could of course sue in US small claims court for a refund of any rebooking or hotel fees, but the €600 delay comp under EC261 obviously has to be dealt with in the EU. (I bet AA can’t wait for the U.K. to leave the EU!
)Therefore AA will still be subject to it's provisions on all its flights leaving the UK until such time as the Statutory Instrument is actively repealed or replaced by Parliament.
Mar 31, 2019, 6:04 pm
#135
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I would agree, the actual passenger can make a claim against AA saying they were there at >=T-30. AA would then have the burden of proof to show that they offloaded his seat at <T-30 (which is of course logged to the second) and not earlier. Should be very easy to prove either way - though I imagine there's a very low probability that AA would actually let it get that far.