Strange denial of boarding on MAN-PHL
#168
Unlike most FTers, I always try to board at the last possible minute because I always check my bag, and I prefer waiting in the terminal, as opposed to inside the metal tube. I do, however, show up at the gate area at T-30, and make my presence (and intentions) known to the GAs.
The bottom line is that if the BP says "10 minutes", that is pretty much gospel. Since your friend met this requirement, I believe he has a solid case for IDB compensation.
The bottom line is that if the BP says "10 minutes", that is pretty much gospel. Since your friend met this requirement, I believe he has a solid case for IDB compensation.
I find sitting on the plane to be as comfortable most of the time as being off the plane. I get overhead space for my luggage. etc etc.
I truly cannot understand this mindset (it is ok that you have it, just can't understand). Whether we are boarding group 1, 1st class, or 4, economy, I'm in line and ready to go. Different strokes I guess.
#169
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 41,819
Just out of curiosity, why in the world?
I find sitting on the plane to be as comfortable most of the time as being off the plane. I get overhead space for my luggage. etc etc.
I truly cannot understand this mindset (it is ok that you have it, just can't understand). Whether we are boarding group 1, 1st class, or 4, economy, I'm in line and ready to go. Different strokes I guess.
I find sitting on the plane to be as comfortable most of the time as being off the plane. I get overhead space for my luggage. etc etc.
I truly cannot understand this mindset (it is ok that you have it, just can't understand). Whether we are boarding group 1, 1st class, or 4, economy, I'm in line and ready to go. Different strokes I guess.
Bus gates are pretty common here, and the last bus is a short bus with actual seats.
Since bus gates don't have power, the aircon doesn't work very well.
#171
Join Date: Oct 2007
Location: DCA
Programs: DL DM, AA EXP, various hotel
Posts: 2,227
This seems like...an unusual opinion. Can you really not understand why someone would be more comfortable off a plane than on a plane?
#172
Join Date: Jul 2004
Location: SNA
Programs: AA EXP, UA 1K (until it expires then never again), *wood Plat, Marriott Gold
Posts: 9,239
I can see that but at the same time I also recognize that many people feel otherwise (see gate lice/boarding scrum). Either way its a personal preference and neither option, boarding as soon as you can or waiting until the end of boarding, is an invalid choice. A passengers personal preference for when to board, so as long as they choose a time that's in compliance with the policies that AA and the customer agree to w/r/t CoC, is also not really relevant to the topic at hand IMO.
#173
Original Poster
Join Date: Apr 2015
Location: BOS-LIS-MIA
Programs: DL
Posts: 62
#174
Original Poster
Join Date: Apr 2015
Location: BOS-LIS-MIA
Programs: DL
Posts: 62
Update: Still no response from American Airlines, however my school’s press office reached out for comment and they just said: “we are sorry for inconvenience caused to Mr. Mascarenas and we are investigating the situation.” The NQ followed up to clarify what rule enabled the cancelling of Matt’s reservation, to which we have received crickets.
On the other side of things: the story has been syndicated and commented on everywhere all over the world; Vietnam, Australia, China, Europe, parts of the US, more every day. Hundreds of thousands of reads.
I did find this curious document, it’s a grid of all US carriers CoC restrictions/rules. Take a close look at AA’s required gate time....
https://s3.amazonaws.com/files.smart...uide_10_31.pdf
On the other side of things: the story has been syndicated and commented on everywhere all over the world; Vietnam, Australia, China, Europe, parts of the US, more every day. Hundreds of thousands of reads.
I did find this curious document, it’s a grid of all US carriers CoC restrictions/rules. Take a close look at AA’s required gate time....
https://s3.amazonaws.com/files.smart...uide_10_31.pdf
#177
Join Date: Jul 2004
Location: SNA
Programs: AA EXP, UA 1K (until it expires then never again), *wood Plat, Marriott Gold
Posts: 9,239
#179
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,133
What's the question? $2000 cash is clearly more than was due via EU regulation and the cost of rebooking. Take it and move on. IANAL, but I can't imagine any attorney would advise him that he could somehow get more than the already more that has been offered which is more than to which he is entitled.
#180
Suspended
Join Date: Nov 1999
Posts: 24,153
$2k more then makes him whole and leaves him with some extra $$, Id take it and move on
OP nice going!