Email from AA: F/J Cabin Service Survey Mar 2019... fake?
Mar 15, 2019, 9:10 am
#1
Original Poster
Join Date: Jun 2013
Location: Roswell, GA
Programs: AA EXP 2.8m,Lifetime PLT, Hilton Diamond, IHG PlLT, SPG Gold
Posts: 3,191
Email from AA: F/J Cabin Service Survey Mar 2019... fake?
got a email from AA that was in my spam folder... what do you think? real or fake... the email address seem ok, but than again..
.American Airlines is currently in the process of evaluating changes to our on-board service in the First and Business class cabins on many of our international flights. In order to continue to provide you with the services that you value and enjoy, we really need your help. The following survey will be asking about two aspects of your on-board experience and feedback will be used to help us enhance the service on these flights.American Airlines In-Flight Amenities Survey
The survey should take less than 5 minutes to complete.
Thank you in advance for your participation! And, thank you for flying American Airlines!
Sincerely,
American Airlines Customer Research
.American Airlines is currently in the process of evaluating changes to our on-board service in the First and Business class cabins on many of our international flights. In order to continue to provide you with the services that you value and enjoy, we really need your help. The following survey will be asking about two aspects of your on-board experience and feedback will be used to help us enhance the service on these flights.American Airlines In-Flight Amenities Survey
The survey should take less than 5 minutes to complete.
Thank you in advance for your participation! And, thank you for flying American Airlines!
Sincerely,
American Airlines Customer Research
Mar 15, 2019, 9:53 am
#3
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 3,644
got a email from AA that was in my spam folder... what do you think? real or fake... the email address seem ok, but than again..
.American Airlines is currently in the process of evaluating changes to our on-board service in the First and Business class cabins on many of our international flights. In order to continue to provide you with the services that you value and enjoy, we really need your help. The following survey will be asking about two aspects of your on-board experience and feedback will be used to help us enhance the service on these flights.American Airlines In-Flight Amenities Survey
The survey should take less than 5 minutes to complete.
Thank you in advance for your participation! And, thank you for flying American Airlines!
Sincerely,
American Airlines Customer Research
.American Airlines is currently in the process of evaluating changes to our on-board service in the First and Business class cabins on many of our international flights. In order to continue to provide you with the services that you value and enjoy, we really need your help. The following survey will be asking about two aspects of your on-board experience and feedback will be used to help us enhance the service on these flights.American Airlines In-Flight Amenities Survey
The survey should take less than 5 minutes to complete.
Thank you in advance for your participation! And, thank you for flying American Airlines!
Sincerely,
American Airlines Customer Research
Did the email address you by full name and/or even advantage number?
What is the http address of the survey link?
What is the email address of the sender?
Mar 15, 2019, 10:08 am
#5
Original Poster
Join Date: Jun 2013
Location: Roswell, GA
Programs: AA EXP 2.8m,Lifetime PLT, Hilton Diamond, IHG PlLT, SPG Gold
Posts: 3,191
did not click the survey link (not sure yet if email is real)
[email protected]
hope that helps
Mar 15, 2019, 12:18 pm
#9
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,236
The email only has my first name
did not click the survey link (not sure yet if email is real)
[email protected]
hope that helps
did not click the survey link (not sure yet if email is real)
[email protected]
hope that helps
Mar 15, 2019, 12:48 pm
#10
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Why bother with a survey? Isn't this quote attributable to the prescient Doug Parker:
"The most important thing to customers is that we deliver on our commitment to leave on time and get them to the destination as they have scheduled."
"The most important thing to customers is that we deliver on our commitment to leave on time and get them to the destination as they have scheduled."
Mar 15, 2019, 1:07 pm
#11
Join Date: Mar 2016
Programs: AA-EXP
Posts: 615
Mar 15, 2019, 1:26 pm
#12
Join Date: Mar 2001
Location: DFW/PHL
Programs: US CP, UA *G; SPG Plat, Hilton Gold; Natl Exec, Hertz PC
Posts: 623
What exactly would a scAAmer do with your opinions about "enhancements" to AA's onboard product? I'm pretty sure I could figure out most people's responses from their posts on this board anyway...
Maybe if they offered you an AAirpass for a fee, then it might be time to worry about being scammed.
Maybe if they offered you an AAirpass for a fee, then it might be time to worry about being scammed.
Mar 15, 2019, 2:01 pm
#14
Suspended
Join Date: Aug 2017
Location: LAX, BOS, and Seat 1A
Programs: DL Plat, VS Gold, UA Plat, VX Gold (RIP), AS MVP 75K, Starriot Plat, Hertz President's Circle
Posts: 387
I took OPs survey for him. Just asked a bunch about wines on board.
My guess is its research being done by a rogue competitor.
No PII exchanged or asked for.
My guess is its research being done by a rogue competitor.
No PII exchanged or asked for.