Mar 13, 2019, 4:44 pm
Last edit by: JDiver
This thread is STRICTLY dedicated to discussing alternative arrangements and policy resulting from the FAA emergency order grounding all USA carriers’ Boeing 737 MAX 8 (and MAX 9) aircraft. This has grounded all 24 7M8 / 737 MAX 8 aircraft American Airlines has in service.
To discuss the 737 MAX 8s withdrawal from service and related issues apart from reaccommodation related issues, please post in Recent 737 MAX 8 crashes and effects on AA 737 MAX 8s (NOT reaccomodation).
To discuss the probable and limited return of the Boeing MAX to service with AA at the end of 2020 and increasingly in 2021, please see
American Planning 737 MAX Service Restoration (Limited Dec and 2021)
See here for AA announcement about 7M8 / B38M operations and grounding.
Keep an eye on your email for further reaccommodation email notices.
Check your PNR on aa.com to determine if you’ve been reaccommodated.
If the reaccommodation doesn’t suit you, because this is an involuntary flight change and if there’s a significant time change you may be able to get your ticket refunded with no penalty, or to request a more favorable reaccommodation (easier if you can tell the agent which flights you’d prefer and have verified there are seats available.
Keep your eyes on your trips. Until the 7M8 is recertified, maintained out of “mothballs” and returned to service, and for some time after, there will be aircraft and schedule adjustments.
To discuss the 737 MAX 8s withdrawal from service and related issues apart from reaccommodation related issues, please post in Recent 737 MAX 8 crashes and effects on AA 737 MAX 8s (NOT reaccomodation).
To discuss the probable and limited return of the Boeing MAX to service with AA at the end of 2020 and increasingly in 2021, please see
American Planning 737 MAX Service Restoration (Limited Dec and 2021)
An Update on the Boeing 737 MAX (AA, Friday, February 14, 2020, 3:30 PM)
“Based on the latest guidance, the airline anticipates that the resumption of scheduled commercial service on American’s fleet of Boeing 737 MAX aircraft will occur Aug. 18, 2020.” — 14 Feb 2020 — link
“Based on the latest guidance, the airline anticipates that the resumption of scheduled commercial service on American’s fleet of Boeing 737 MAX aircraft will occur Aug. 18, 2020.” — 14 Feb 2020 — link
AA has had a policy in place, as shared below by JonNYC in post # 15.
Essentially, if you’re scheduled to fly on a 737 MAX 8 operated flight while it’s still grounded awaiting recertification="4"%:
If the flight was cancelled, you can get a refund or make changes without fees;
if the flight was changed (to another aircraft type, etc.) you can make a number of changes free of charge (but not get a refund with change fees waived).
American continues to await information from the Federal Aviation Administration (FAA), Department of Transportation (DOT), National Transportation Safety Board (NTSB), other regulatory authorities and Boeing that would permit the 24 Boeing 737 MAX aircraft in our fleet to resume flying.
In an effort to provide more certainty and avoid last minute flight disruptions, American has extended cancellations through August 14, 2020. Previous dates have been:
04 June 2020, 07 April 2020, 06 March 2020, 16 Jan 2020, December 3, 2019; November 2, September 3, August 19, June 5.) This resulted in the cancellation of approximately 115 flights each day based on our April schedule. By proactively canceling these flights, we are able to provide better service to our customers with availability and rebooking options. - aa.com link to PDF
In an effort to provide more certainty and avoid last minute flight disruptions, American has extended cancellations through August 14, 2020. Previous dates have been:
If the flight was cancelled, you can get a refund or make changes without fees;
if the flight was changed (to another aircraft type, etc.) you can make a number of changes free of charge (but not get a refund with change fees waived).
Keep an eye on your email for further reaccommodation email notices.
Check your PNR on aa.com to determine if you’ve been reaccommodated.
If the reaccommodation doesn’t suit you, because this is an involuntary flight change and if there’s a significant time change you may be able to get your ticket refunded with no penalty, or to request a more favorable reaccommodation (easier if you can tell the agent which flights you’d prefer and have verified there are seats available.
Keep your eyes on your trips. Until the 7M8 is recertified, maintained out of “mothballs” and returned to service, and for some time after, there will be aircraft and schedule adjustments.
ARCHIVE: 737 MAX (7M8) grounded until TBA. What to do if scheduled to fly on one?
Mar 14, 2019, 9:14 pm
#46
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I'd watch it very carefully, but AA could have temporarily zeroed it out while they're doing an aircraft swap....or the flight could simply be full, which wouldn't be surprising right now.
Mar 15, 2019, 2:31 am
#47
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żQuien sabe?
All Boeing 737 Max 8 and 9 aircraft will remain grounded at least until May after the fatal Ethiopian Airlines crash on Sunday, the US Federal Aviation Administration (FAA) has said. - BBC, 15 March 2019
Shares of Boeing rebounded Friday after a report that the plane manufacturer plans to roll out a software upgrade for its 737 Max aircraft in 10 days.
The Federal Aviation Administration is expected to sign off on Boeing’s planned changes to its anti-stall software on March 25, a person familiar with the matter told CNBC. Lawmakers have been informed of the timeline, the person said. Link to CNBC article
The Federal Aviation Administration is expected to sign off on Boeing’s planned changes to its anti-stall software on March 25, a person familiar with the matter told CNBC. Lawmakers have been informed of the timeline, the person said. Link to CNBC article
Last edited by JDiver; Mar 15, 2019 at 8:08 pm
Mar 15, 2019, 12:29 pm
#48
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How far ahead are the swaps happening? I'm on a route that has been canceled tonight and tomorrow (non-Max8) but no information on the Sunday flight that I'm on yet.
Mar 15, 2019, 12:56 pm
#49
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We can only suspect that airlines are "winging it" at the moment. I wouldn't expect cancelled flights to be reinstated immediately, but I would expect to see rolling cancellations and aircraft swaps until the sansMAX schedules stabilize.
Mar 15, 2019, 8:11 pm
#50
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Yep. It’s a very dynamic situation. And AA just suspended all flights to CCS and MAR, Venezuela, today, so that’s two more available hulls.
Mar 16, 2019, 7:47 pm
#51
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I'm on MIA-AUS March 31, AA 2830, on the website it shows as a 738-Boeing 737. I am assuming this is not the MAX? I had a missed call from AA today, no message. I guess my 737 is being used on another flight, but my itin does not show cancelled. If I call them, would they allow me to fly into DFW that day instead of AUS, no fee, no extra charge? I picked AUS because it was only $500 vs. DFW at $1200. Thanks!
Mar 17, 2019, 12:57 am
#52
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Fortunately for us DL flyers, this isn't an issue. DL doesnt buy bunk planes.
ETA: i have an upcoming flight on Lion Air. Im totatally cool about it, as long as its not a MAX. Blame the maker, not the operator.
ETA: i have an upcoming flight on Lion Air. Im totatally cool about it, as long as its not a MAX. Blame the maker, not the operator.
Mar 17, 2019, 6:08 am
#53
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One of my upcoming 738 flights was changed (presumably repurposed elsewhere) and the resulting schedule change was not to my liking, so I called in. Apparently they are still busy with schedule changes, so best to continue watching future flights for now.
Mar 17, 2019, 6:58 am
#54
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I'm on MIA-AUS March 31, AA 2830, on the website it shows as a 738-Boeing 737. I am assuming this is not the MAX? I had a missed call from AA today, no message. I guess my 737 is being used on another flight, but my itin does not show cancelled. If I call them, would they allow me to fly into DFW that day instead of AUS, no fee, no extra charge? I picked AUS because it was only $500 vs. DFW at $1200. Thanks!
No, AA certainly won’t allow you to make your desired change, and wouldn’t even if you’d have had an aircraft type change (AUS is not coterminal to DFW).
Mar 17, 2019, 8:15 am
#55
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We'll see how this flies
Mar 17, 2019, 8:19 am
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Mar 17, 2019, 8:49 am
#57
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https://www.cnbc.com/2019/03/15/boei...n-10-days.html
But can't imagine there's any chance they're flying again (that FAA lifts grounding) in that time-frame.
Mar 17, 2019, 8:59 am
#58
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My flights to BGI on April 27 and returning to MIA on May 17 now do not show an aircraft in my reservation. It shows we have the same seats but no aircraft to sit in. Yet the schedule is still showing 7M8
Last edited by tbrein; Mar 17, 2019 at 9:11 am
Mar 17, 2019, 12:10 pm
#59
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Same for AUS-LAX on May 29. I think AA is anticipating this going on a while.
Mar 17, 2019, 1:22 pm
#60
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AA has now masked the aircraft type on AA.com for flights that were 7M8.
Take DCA-LAX for example: (April 6):
The morning flight shows "AA 1275 - 738-Boeing 737"
But the evening flght, which had been a 7M8, shows just "AA163" (with no aircraft type). The seat map is still that of the MAX. Expertflyer still shows as 7M8.
So it looks like AA is trying to hide the 7M8 on AA.com, even though it is still scheduled as a 7M8.
Take DCA-LAX for example: (April 6):
The morning flight shows "AA 1275 - 738-Boeing 737"
But the evening flght, which had been a 7M8, shows just "AA163" (with no aircraft type). The seat map is still that of the MAX. Expertflyer still shows as 7M8.
So it looks like AA is trying to hide the 7M8 on AA.com, even though it is still scheduled as a 7M8.