Last edit by: JDiver
This thread is STRICTLY dedicated to discussing alternative arrangements and policy resulting from the FAA emergency order grounding all USA carriers’ Boeing 737 MAX 8 (and MAX 9) aircraft. This has grounded all 24 7M8 / 737 MAX 8 aircraft American Airlines has in service.
To discuss the 737 MAX 8s withdrawal from service and related issues apart from reaccommodation related issues, please post in Recent 737 MAX 8 crashes and effects on AA 737 MAX 8s (NOT reaccomodation).
To discuss the probable and limited return of the Boeing MAX to service with AA at the end of 2020 and increasingly in 2021, please see
American Planning 737 MAX Service Restoration (Limited Dec and 2021)
See here for AA announcement about 7M8 / B38M operations and grounding.
Keep an eye on your email for further reaccommodation email notices.
Check your PNR on aa.com to determine if you’ve been reaccommodated.
If the reaccommodation doesn’t suit you, because this is an involuntary flight change and if there’s a significant time change you may be able to get your ticket refunded with no penalty, or to request a more favorable reaccommodation (easier if you can tell the agent which flights you’d prefer and have verified there are seats available.
Keep your eyes on your trips. Until the 7M8 is recertified, maintained out of “mothballs” and returned to service, and for some time after, there will be aircraft and schedule adjustments.
To discuss the 737 MAX 8s withdrawal from service and related issues apart from reaccommodation related issues, please post in Recent 737 MAX 8 crashes and effects on AA 737 MAX 8s (NOT reaccomodation).
To discuss the probable and limited return of the Boeing MAX to service with AA at the end of 2020 and increasingly in 2021, please see
American Planning 737 MAX Service Restoration (Limited Dec and 2021)
An Update on the Boeing 737 MAX (AA, Friday, February 14, 2020, 3:30 PM)
“Based on the latest guidance, the airline anticipates that the resumption of scheduled commercial service on American’s fleet of Boeing 737 MAX aircraft will occur Aug. 18, 2020.” — 14 Feb 2020 — link
“Based on the latest guidance, the airline anticipates that the resumption of scheduled commercial service on American’s fleet of Boeing 737 MAX aircraft will occur Aug. 18, 2020.” — 14 Feb 2020 — link
AA has had a policy in place, as shared below by JonNYC in post # 15.
Essentially, if you’re scheduled to fly on a 737 MAX 8 operated flight while it’s still grounded awaiting recertification="4"%:
If the flight was cancelled, you can get a refund or make changes without fees;
if the flight was changed (to another aircraft type, etc.) you can make a number of changes free of charge (but not get a refund with change fees waived).
American continues to await information from the Federal Aviation Administration (FAA), Department of Transportation (DOT), National Transportation Safety Board (NTSB), other regulatory authorities and Boeing that would permit the 24 Boeing 737 MAX aircraft in our fleet to resume flying.
In an effort to provide more certainty and avoid last minute flight disruptions, American has extended cancellations through August 14, 2020. Previous dates have been:
04 June 2020, 07 April 2020, 06 March 2020, 16 Jan 2020, December 3, 2019; November 2, September 3, August 19, June 5.) This resulted in the cancellation of approximately 115 flights each day based on our April schedule. By proactively canceling these flights, we are able to provide better service to our customers with availability and rebooking options. - aa.com link to PDF
In an effort to provide more certainty and avoid last minute flight disruptions, American has extended cancellations through August 14, 2020. Previous dates have been:
If the flight was cancelled, you can get a refund or make changes without fees;
if the flight was changed (to another aircraft type, etc.) you can make a number of changes free of charge (but not get a refund with change fees waived).
Keep an eye on your email for further reaccommodation email notices.
Check your PNR on aa.com to determine if you’ve been reaccommodated.
If the reaccommodation doesn’t suit you, because this is an involuntary flight change and if there’s a significant time change you may be able to get your ticket refunded with no penalty, or to request a more favorable reaccommodation (easier if you can tell the agent which flights you’d prefer and have verified there are seats available.
Keep your eyes on your trips. Until the 7M8 is recertified, maintained out of “mothballs” and returned to service, and for some time after, there will be aircraft and schedule adjustments.
ARCHIVE: 737 MAX (7M8) grounded until TBA. What to do if scheduled to fly on one?
#151
Suspended
Join Date: Dec 2009
Location: En Route
Programs: Many
Posts: 6,798
The way things are going for this airplane it looks like we aren't going to have to worry about it being back in service anytime soon...
#153
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
#154
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
The new tentative date for MAX 8 to be on the schedule again is November 2. It’s possible this grounding could extend until 2020.
Last edited by JDiver; Jul 14, 2019 at 2:02 pm
#156
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
This was 90 days from my flight. But an article today stated AA has extended its Max cancelations to November, so I checked my flight. As its a 319 now, the F cabin is much smaller. I think we had the only 2 F seats on that flight at the time of the change.
#157
Join Date: Dec 2004
Location: CLT - daily decks
Programs: AA EXP
Posts: 190
Odd, my A321 flight on 10/22 just got changed to a 738. I wonder how long this will stick.
#158
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
#160
Join Date: Jun 2019
Location: Ft Lauderdale, Florida (USA)
Programs: AA EXP DL Plat BONVOY LT Plat
Posts: 148
How the 737Max Grounding is affecting me.
Well, I had not given much specific thought until AA Cancelled the most frequent city pairs for me (ORD-FLL).
Last summer, AA ran 2 daily RTs for this pair -
This summer, the route is on hiatus until who knows when!
This is all about finance as there is a lot of competition between these cities (WN. UA & NK)
I guess I will continue to see more of MIA than I desire
2019 cities: ATH, CLT, DCA, DFW, DSM, FLL, IAH, LAS, LHR, LIT, MIA, ORD, STL
Well, I had not given much specific thought until AA Cancelled the most frequent city pairs for me (ORD-FLL).
Last summer, AA ran 2 daily RTs for this pair -
This summer, the route is on hiatus until who knows when!
This is all about finance as there is a lot of competition between these cities (WN. UA & NK)
I guess I will continue to see more of MIA than I desire
2019 cities: ATH, CLT, DCA, DFW, DSM, FLL, IAH, LAS, LHR, LIT, MIA, ORD, STL
#161
Join Date: Nov 2016
Location: CMH
Programs: BA Gold, AA Plat, NK $9 fare club
Posts: 666
Have you tried SPIRIT Airlines? Big Front Seat is quite nice!
#162
Join Date: Aug 2005
Location: Whidbey Island, WA
Programs: AA EXP, DL UA AS
Posts: 207
United and Southwest have pulled the MAX from their schedules until January. It seems that AA will probably have to push out the November 2nd date. We have several November flights that may be impacted. I'm wondering if we will see any revised schedules over Labor Day weekend.
Last edited by rvolkcpa; Aug 29, 2019 at 7:57 pm
#163
Join Date: Mar 2010
Location: CLT
Programs: AA Platinum Pro, DL UA
Posts: 457
Once the MAX returns to service, both United and Southwest have said that they will allow flight changes, for no change fee, for those not wanting to fly on a MAX. I know someone who Tweeted AA asking them if they will do the same and they were told, “no”. I read in some recent article, and I don’t remember where, that AA will work with customer who don’t want to fly the MAX. Has anyone heard how AA will handle this? I’m not sure what they mean by “work with customers”. Will they be allowing changes with no fee? Thanks!
#164
Join Date: Mar 2010
Location: CLT
Programs: AA Platinum Pro, DL UA
Posts: 457
So, from what I’ve read in this blog, if you’re booked on a non MAX 8 and your flight gets switched to a MAX 8, I don’t see where AA will be following SW and United in allowing voluntary changes for those with no desire to fly on a MAX 8. Am I missing something? Thanks!
#165
Join Date: Aug 2015
Location: The FT AA forum, until it no longer wants me.
Programs: CK or bust
Posts: 1,913
United and Southwest have pulled the MAX from their schedules until January. It seems that AA will probably have to push out the November 2nd date. We have several November flights that may be impacted. I'm wondering if we will see any revised schedules over Labor Day weekend.