Stop the early boarding (D0) stupidity

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Old Feb 28, 19, 4:06 pm
  #16  
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Originally Posted by GoodFastOrCheap View Post
Someone decided to begin the boarding process early (who knows why) and the gate agent (correctly) noticed you were checked-in but not on the plane once it finished. You can complain, but flights take off and arrive early quite frequently.

Leaving a lounge approx. 10 mins away from your gate at scheduled boarding time implies that you weighed the risk of missing your flight and decided to take a chance. You are very lucky they contacted you before closing the door.
Are you serious? Unless I tripped and fell, there's a nearly 0% chance of missing the flight as I'd arrive 20 minutes EARLY, and by their own own contract of carriage
  • 15 minutes before departure on domestic flights
  • 30 minutes before departure for international flights
If you're not, we may reassign your seat to another passenger.

The doors close 10 minutes before departure and you will not be allowed to board once the doors close.
As in, if they failed to allow me to board, they're violating their own contract of carriage. I don't care if they call me or not.

Wow, the amount of misinformation on Flyertalk.....

I value my time much more than some people here it seems. If I bought a ticket on AA that says it departs at 5:00pm, I expect to be accepted for boarding up until 4:50pm, no matter if all of the plane is already on board or if they have some operational reason to. If they don't want it that way, then CHANGE the boarding time and the contract of carriage!!!
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Old Feb 28, 19, 4:08 pm
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What is the T-15 you are quoting?
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Old Feb 28, 19, 4:09 pm
  #18  
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Originally Posted by beachfan View Post

Both me and Alex Rodriguez were once offloaded (separately) at T-15. Luckily I was a second away and got back on. Lost my preferred J seat but got back in J. ARod got dropped from F to J. This was at MIA and I think he had an AA escort, and he wanted to board last to stay incognito.

He found J to be like steerage. I was just happy to have a J seat, albeit a middle seat (back before they were refurbished)

I wouldnt be surprised if T-15 isn’t also written somewhere.
They can reassign your seat at T-15 to standbys but they cannot close the doors early
In this case, I knew the flight was not sold out and there were plenty of seats, so T-10 should be the absolute deadline.
Either way I was there at T-15...
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Old Feb 28, 19, 4:11 pm
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So for a flight that would be filled by standbys, it’s T-15. The door may not be closed but you still wouldn’t get on.

not sure how someone would know that the standby list is shorter than the number of empty seats for sure without seeing the standby list at the gate. And if in F or J, wouldn’t your seat be at risk because of upgrades? The upgrade list seems like 30% of coach seats these days (in premium transcons at least).
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Old Feb 28, 19, 4:47 pm
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Originally Posted by no2chem View Post
Today I'm flying an envoy flight BOS-JFK, which departs out of B36. The flight departs at 2:57pm, and boards around 2:27pm. I'm at the lounge at B4, which is about a 10 minute walk to the gate. I leave at boarding time sharp (2:27pm).

About 5 minutes into my walk (2:35pm), I get a phone call from a mass. Number. It's AA:
AAgent: "hello no2chem this is x with AA, will you still be traveling with us today?"
Me: "yes, I'm at gate B23 and walking"
AAgent: " you're the last to board the gate will be closed soon"
Me: " boarding started 5 minutes ago"
AAgent: "you're the last to board the gate is about to close"

.... So I get there and the agent repeats how I'm the last to board and they were about to close the gate. I make it a point that the gate isn't supposed to close until 10mins before departure, and it's 2:40, 17 mins before departure.

To add insult to injury, the flight departs 10mins late anyway

While I appreciate the call (sort of, the AAgent was really rude and it sounded like she wanted her bonus points for closing the flight early), they really need to fix this early boarding crap. At least announce in the AC when you're going to do that.

Anyone else experience this?

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Surely, you reached out to AA to complain. I am not sure anyone on this forum can stop the “stupidity”.
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Old Feb 28, 19, 6:30 pm
  #21  
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Originally Posted by no2chem View Post
are you serious? 2:35 is like 7 mins after scheduled boarding start time. Calling me and asking me if I'm going to make the flight 7 minutes after boarding is supposed to start is a bit ridiculous to me.

Also, AAs own docs says 10 minutes, not 15. I think most US domestic carriers are 10.



Indeed.
The COC expressly states that you must be at the gate no later than T-15. Doors close at T-10. At T-15, you may lose your seat. You can argue all you want, but the time to do that is when you agree to the COC. At T-14, if everyone at the gate has boarded, AA may choose to oddload you and push.

Arriving at the gate
Be at the gate and ready to board the plane:

  • 15 minutes before departure on domestic flights
  • 30 minutes before departure for international flights
If you're not, we may reassign your seat to another passenger.

The doors close 10 minutes before departure and you will not be allowed to board once the doors close.
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Old Feb 28, 19, 6:40 pm
  #22  
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Two questions. Not to criticize you in any way, but to satisfy my own curiousity.

(1) Was this a one-way or return leg of a roundtrip?
(2) Was there a segment prior to BOS-JFK, or was this the only segment on this journey?
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Old Feb 28, 19, 7:09 pm
  #23  
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Originally Posted by Often1 View Post
The COC expressly states that you must be at the gate no later than T-15. Doors close at T-10. At T-15, you may lose your seat. You can argue all you want, but the time to do that is when you agree to the COC. At T-14, if everyone at the gate has boarded, AA may choose to oddload you and push.

Arriving at the gate
Be at the gate and ready to board the plane:

  • 15 minutes before departure on domestic flights
  • 30 minutes before departure for international flights
If you're not, we may reassign your seat to another passenger.

The doors close 10 minutes before departure and you will not be allowed to board once the doors close.
Only if there are other passengers to give your seat to. Otherwise T-10. I think your reading is incorrect.

To support this, paper BPs explicitly have the 10mins before departure text. And I'd say the right time for the GA to call was T-15, not T-25. And she could have been a lot more polite!

Originally Posted by Beltway2A View Post
Two questions. Not to criticize you in any way, but to satisfy my own curiousity.

(1) Was this a one-way or return leg of a roundtrip?
(2) Was there a segment prior to BOS-JFK, or was this the only segment on this journey?
It was the return of a round trip. BOS-JFK-SFO.
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Old Feb 28, 19, 7:47 pm
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I never trust the AAgents in the AC to give me the correct boarding time and gate. Once in PHL an AC agent told me the wrong terminal and gate! I now do my own boarding and gate location “research” and get there at least 10 minutes before boarding time because I’d hate to be forced to gate check my bag and/or have my seat reassigned, as both have happened in the past. I don’t want to be left standing at the gate debating the specifics of the CoC or any other nonsense while my plane pushes back.
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Old Feb 28, 19, 8:01 pm
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This early boarding crap is annoying as heck. I got to a flight a few weeks ago, DEN-PHX at t-35...and they were already at Group 6. The app still said "boarding in 5"
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Old Feb 28, 19, 8:40 pm
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Originally Posted by no2chem View Post
Only if there are other passengers to give your seat to. Otherwise T-10. I think your reading is incorrect.

To support this, paper BPs explicitly have the 10mins before departure text. And I'd say the right time for the GA to call was T-15, not T-25. And she could have been a lot more polite!.
How does the GA scan your boarding pass AND close the aircraft door at the same time if you try to board at T-10? Seems like the 5 minutes between "be at the gate T-15" and "door closes at T-10" supports scanning the last BP's at maybe T-11 so the door can close on time.
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Old Feb 28, 19, 8:50 pm
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LAX-LAS right now and got to gate 30 minutes before departure and they’re wrapping up group 3 and as I board through the Group 1-4 lane the agent still checks out my rollerboard as if she’s about to ask me to size it (which they were doing with other Group 3s). I just said don’t worry it fits and kept walking.

Still barely any overhead room in FC once I’m onboard.

Got a refill on my white wine PDB tho so all is good
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Old Feb 28, 19, 8:57 pm
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Originally Posted by beachfan View Post

Both me and Alex Rodriguez were once offloaded (separately) at T-15. Luckily I was a second away and got back on. Lost my preferred J seat but got back in J. ARod got dropped from F to J. This was at MIA and I think he had an AA escort, and he wanted to board last to stay incognito.

He found J to be like steerage. I was just happy to have a J seat, albeit a middle seat (back before they were refurbished)

I wouldnt be surprised if T-15 isn’t also written somewhere.
Why? Was the mirror in J too small for kissing himself?
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Old Feb 28, 19, 9:03 pm
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I may be in the minority, but I'm good with them boarding early since it gives a somewhat better likelihood of us actually getting out of there on time. I find when they start boarding "on time" on the mainline planes, half the time they are still boarding by the time we should depart.

Maybe what they really need to do is bump up the departure time to 45 minutes instead of 30 minutes.
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Old Feb 28, 19, 9:04 pm
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AA2520 DFW-ORD 787-8 February 23

Arrived at gate 5 minutes after scheduled boarding time (incoming flight late due to high winds at DFW).

Group 8 was already boarding.
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