Stop the early boarding (D0) stupidity

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Old Apr 30, 19, 6:41 pm
  #196  
 
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Originally Posted by enpremiere View Post


You’re in good company on Flyertalk Where else can you find entire threads devoted to just domestic catering?
Oh, yes! I am following the food threads as well because I get to pick my meals in 2 days and I want to pick something decent!
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Old May 5, 19, 9:51 pm
  #197  
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Originally Posted by DataPlumber View Post
You may want to double check, but EF shows the flight departed the gate 39 minutes late and took off 21 minutes later.
That's consistent with what is shown on AACargo.com:
April 30, 2019
Scheduled Time: 04:40 PM
Estimated Time: 05:19 PM
Gate Departure Time: 05:19 PM
Take Off Time: 05:40 PM
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Old May 5, 19, 10:07 pm
  #198  
 
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Originally Posted by enpremiere View Post
You’re in good company on Flyertalk Where else can you find entire threads devoted to just domestic catering?
and reactions to missing a PDB that would otherwise be associated with someone stealing your first born....
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Old May 6, 19, 8:34 am
  #199  
 
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If you look at American's Twitter feed, half the complaints are from passengers who arrived at the gate 16 minutes before departure (they're always a minute ahead of things) but were denied boarding because the flight was closed and the gate agents hurled insults at the passengers' mothers in announcing this news, which is a shameful way to treat passengers who are elite AA flyers on accounts of having the credit card.

(The other half is people complaining about flight delays that are absolutely NOT weather related, because the tornado passed by the airport 5 minutes ago and it's just drizzling now, come on AA get your act together. The final half is people upset because they were forced to check their carry-ons since according to the gate agents the bins were full but when they got on the plane all the bins were completely empty, and in fact the crew, instead of serving PDBs, had crafted additional bins in the galleys from unused credit card applications, and there's also the half complaining that their seat assignments were changed from Flagstaff First to one of the empty overhead bins - this for some reason usually happens to vibranium-level elite flyers, which is especially insulting.)
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Old May 6, 19, 9:39 am
  #200  
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Originally Posted by William1865 View Post
If you look at American's Twitter feed, half the complaints are from passengers who arrived at the gate 16 minutes before departure (they're always a minute ahead of things) but were denied boarding because the flight was closed and the gate agents hurled insults at the passengers' mothers in announcing this news, which is a shameful way to treat passengers who are elite AA flyers on accounts of having the credit card.

(The other half is people complaining about flight delays that are absolutely NOT weather related, because the tornado passed by the airport 5 minutes ago and it's just drizzling now, come on AA get your act together. The final half is people upset because they were forced to check their carry-ons since according to the gate agents the bins were full but when they got on the plane all the bins were completely empty, and in fact the crew, instead of serving PDBs, had crafted additional bins in the galleys from unused credit card applications, and there's also the half complaining that their seat assignments were changed from Flagstaff First to one of the empty overhead bins - this for some reason usually happens to vibranium-level elite flyers, which is especially insulting.)
Well done!
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Old May 6, 19, 9:57 am
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Originally Posted by William1865 View Post
If you look at American's Twitter feed, half the complaints are from passengers who arrived at the gate 16 minutes before departure (they're always a minute ahead of things) but were denied boarding because the flight was closed and the gate agents hurled insults at the passengers' mothers in announcing this news, which is a shameful way to treat passengers who are elite AA flyers on accounts of having the credit card.

(The other half is people complaining about flight delays that are absolutely NOT weather related, because the tornado passed by the airport 5 minutes ago and it's just drizzling now, come on AA get your act together. The final half is people upset because they were forced to check their carry-ons since according to the gate agents the bins were full but when they got on the plane all the bins were completely empty, and in fact the crew, instead of serving PDBs, had crafted additional bins in the galleys from unused credit card applications, and there's also the half complaining that their seat assignments were changed from Flagstaff First to one of the empty overhead bins - this for some reason usually happens to vibranium-level elite flyers, which is especially insulting.)
There are some very "classy" folks out there on twitter ....

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Old May 6, 19, 11:08 am
  #202  
 
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Originally Posted by William1865 View Post
If you look at American's Twitter feed, half the complaints are from passengers who arrived at the gate 16 minutes before departure (they're always a minute ahead of things) but were denied boarding because the flight was closed and the gate agents hurled insults at the passengers' mothers in announcing this news, which is a shameful way to treat passengers who are elite AA flyers on accounts of having the credit card.

(The other half is people complaining about flight delays that are absolutely NOT weather related, because the tornado passed by the airport 5 minutes ago and it's just drizzling now, come on AA get your act together. The final half is people upset because they were forced to check their carry-ons since according to the gate agents the bins were full but when they got on the plane all the bins were completely empty, and in fact the crew, instead of serving PDBs, had crafted additional bins in the galleys from unused credit card applications, and there's also the half complaining that their seat assignments were changed from Flagstaff First to one of the empty overhead bins - this for some reason usually happens to vibranium-level elite flyers, which is especially insulting.)
Thats a lot of "halves"
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Old May 6, 19, 11:18 am
  #203  
 
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Originally Posted by William1865 View Post
... and there's also the half complaining that their seat assignments were changed from Flagstaff First to one of the empty overhead bins - this for some reason usually happens to vibranium-level elite flyers, which is especially insulting.)
Flagstaff First... a new initiative to help re-align expectations with reality where service can more easily slide up and down the pole.

But on the original post, well summarized!
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Old Jun 12, 19, 9:29 am
  #204  
 
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https://www.usatoday.com/story/trave...ts/1417270001/

Here is this story where United has added some smarts to make better decisions on whether to hold a flight for connecting passengers based on a variety of factors. Its nice for somebody to start backing away from the ruthless pursuit of D0. This has been around since Feb at a couple of airports, though are expanding the service now.

If you have a tight connection while flying United Airlines, you might benefit from the airline's new ConnectionSaver tool that identifies departing flights that can be held for connecting customers.

In February, United launched the ConnectionSaver tool at Denver International Airport and then expanded to Chicago O'Hare International Airport – two of the airline's busiest hubs. United announced Monday it plans to expand the ConnectionSaver technology to other airports that United services in the future.

Connecting customers receive personalized text messages from ConnectionSaver with directions to the gate for their connecting flight; information about expected travel time between the two gates; and nearby amenities.
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"ConnectionSaver only works if it allows us to care for as many customers as possible – without inconveniencing others – and that's exactly what this technology has shown it can do. We're determined to capitalize on as many opportunities as possible to better serve and care for our customers and that's part of what sets United apart from our competitors," United's Chief Customer Officer Toby Enqvist stated in a press release.
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