Epic Disgrace by AA on 2/26 AA126 HKG-DFW diversion to HND
#91
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As long as AA was just asking, just say no.
#92
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#93
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#94
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It is your personal choice and I get that. But have you thought about some other people may not get a room due to the fact that you husband and wife decide to take two different rooms?
And did you take two rooms or one in the end?
#95
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After landing, seems like most had received an apologetic letter and 15,000 miles (ymmv).
What is appropriate in this situation?
- 27 hour delay
- 4 hours on plane with no service (drinking water, food, or otherwise)
- 1 hour + with no running water or restrooms that could be flushed.
- hotel paid by airline
- limited personal out of pocket expenses
- use of SWU to go to first but HND-DFW was J amenities since HND doesn’t support F. No bedding, pajamas, amenity kit, J menu, J wines.
What is appropriate in this situation?
- 27 hour delay
- 4 hours on plane with no service (drinking water, food, or otherwise)
- 1 hour + with no running water or restrooms that could be flushed.
- hotel paid by airline
- limited personal out of pocket expenses
- use of SWU to go to first but HND-DFW was J amenities since HND doesn’t support F. No bedding, pajamas, amenity kit, J menu, J wines.
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#98
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I don't understand. If you are a married couple, what is wrong to share a room? It is not like two strangers being put together?
It is your personal choice and I get that. But have you thought about some other people may not get a room due to the fact that you husband and wife decide to take two different rooms?
And did you take two rooms or one in the end?
It is your personal choice and I get that. But have you thought about some other people may not get a room due to the fact that you husband and wife decide to take two different rooms?
And did you take two rooms or one in the end?
#100
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Not sure why you felt it nessisary to complain then, as opposed to just not reading the thread?
#101
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I don't think the OP is complaining a lot. I think this thread is likely to be very educational for someone who is just starting a long flying history. With regards to laundry, we have had AA misdirect our luggage twice on long hauls. We were done after that with checking luggage (except golf clubs). We rarely do sink washing. And have never had a bad laundry experience. On the other hand our stuff is all travel clothing, up to business casual.
#103
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AA flight attendants like to say "we know you have a choice of airlines...". Remember that for future flight bookings. Other options to HKG include a Chicago-based airline, and another OneWorld airline with lots of USA-HK non-stops .
I wouldn't be surprised if AA tried to blame the diversion on weather, so they can weasel out of paying compensation.
I wouldn't be surprised if AA tried to blame the diversion on weather, so they can weasel out of paying compensation.
Last edited by Austin787; Mar 5, 2019 at 11:37 am
#105
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Nothing yet, but ill give them a few days for a issue this big.