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Epic Disgrace by AA on 2/26 AA126 HKG-DFW diversion to HND

Epic Disgrace by AA on 2/26 AA126 HKG-DFW diversion to HND

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Old Mar 1, 19, 7:35 pm
  #91  
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Originally Posted by bht-kevin View Post
I have flown this probably 20 times and have had ONE TPE diversion due to weather in HKG. It was not a fun experience due to lack of communication from AA. When we got to the hotel they were asking people to share rooms. LOL... Yah no...
As long as AA was just asking, just say no.
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Old Mar 1, 19, 7:45 pm
  #92  
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Originally Posted by bht-kevin View Post
When we got to the hotel they were asking people to share rooms. LOL... Yah no...
OMG, that seems like a liability waiting to happen. Good thinking to decline.
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Old Mar 2, 19, 8:20 am
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Originally Posted by AtomicLush View Post
OMG, that seems like a liability waiting to happen. Good thinking to decline.
That's exactly what I said to Mrs. EnPremiere when they've even hinted at room sharing.

The only problem is when I forget a charger, I have to run over to hers
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Old Mar 2, 19, 1:00 pm
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Originally Posted by enpremiere View Post
That's exactly what I said to Mrs. EnPremiere when they've even hinted at room sharing.

The only problem is when I forget a charger, I have to run over to hers
I don't understand. If you are a married couple, what is wrong to share a room? It is not like two strangers being put together?

It is your personal choice and I get that. But have you thought about some other people may not get a room due to the fact that you husband and wife decide to take two different rooms?

And did you take two rooms or one in the end?
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Old Mar 2, 19, 6:49 pm
  #95  
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Originally Posted by dfwexpx5 View Post
After landing, seems like most had received an apologetic letter and 15,000 miles (ymmv).

What is appropriate in this situation?
- 27 hour delay
- 4 hours on plane with no service (drinking water, food, or otherwise)
- 1 hour + with no running water or restrooms that could be flushed.
- hotel paid by airline
- limited personal out of pocket expenses
- use of SWU to go to first but HND-DFW was J amenities since HND doesn’t support F. No bedding, pajamas, amenity kit, J menu, J wines.
Neither I (booker of the ticket) or GF have gotten ANYTHING from AA yet.
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Old Mar 3, 19, 7:07 am
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You sure complain a lot and you were not even on the flight.
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Old Mar 3, 19, 7:41 am
  #97  
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Originally Posted by IWontRegretThis View Post
Neither I (booker of the ticket) or GF have gotten ANYTHING from AA yet.
What kind of communication have you (or the passenger, more appropriately,) initiated with AA?
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Old Mar 3, 19, 8:50 am
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Originally Posted by chongcao View Post
I don't understand. If you are a married couple, what is wrong to share a room? It is not like two strangers being put together?

It is your personal choice and I get that. But have you thought about some other people may not get a room due to the fact that you husband and wife decide to take two different rooms?

And did you take two rooms or one in the end?
The post was intended to be humorous in an otherwise serious thread. It clearly failed in that regard.
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Old Mar 3, 19, 9:17 am
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Originally Posted by enpremiere View Post
The post was intended to be humorous in an otherwise serious thread. It clearly failed in that regard.
Thanks. I take other people's words too seriously...lol...
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Old Mar 4, 19, 1:53 pm
  #100  
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Originally Posted by JonNYC View Post
What kind of communication have you (or the passenger, more appropriately,) initiated with AA?
Calls with them day of issue and day after, and in person when picking up the bags day after she arrived, and also emailed Customer Care now early this morning. Meant to more clearly state there was nothing proactive in the form of comunication to either of us as of yet.

Originally Posted by TEBraniff View Post
You sure complain a lot and you were not even on the flight.
Not sure why you felt it nessisary to complain then, as opposed to just not reading the thread?
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Old Mar 4, 19, 11:51 pm
  #101  
 
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I don't think the OP is complaining a lot. I think this thread is likely to be very educational for someone who is just starting a long flying history. With regards to laundry, we have had AA misdirect our luggage twice on long hauls. We were done after that with checking luggage (except golf clubs). We rarely do sink washing. And have never had a bad laundry experience. On the other hand our stuff is all travel clothing, up to business casual.
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Old Mar 5, 19, 2:12 am
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Originally Posted by bscooter26 View Post
that much cash
Originally Posted by SamOF View Post
amount of cash
Lolz. All relative I suppose.
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Old Mar 5, 19, 11:28 am
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Originally Posted by AANYC1981 View Post
best of luck to you....wrong airline to fly to HKG.
AA flight attendants like to say "we know you have a choice of airlines...". Remember that for future flight bookings. Other options to HKG include a Chicago-based airline, and another OneWorld airline with lots of USA-HK non-stops .

Originally Posted by IWontRegretThis View Post
Neither I (booker of the ticket) or GF have gotten ANYTHING from AA yet.
I wouldn't be surprised if AA tried to blame the diversion on weather, so they can weasel out of paying compensation.

Last edited by Austin787; Mar 5, 19 at 11:37 am
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Old Mar 5, 19, 11:33 am
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Wow, sounds horrible. OP please update when you can with what kind of compensation was offered and if AA reimbursed your expenses in Tokyo. That is not a cheap place to divert.
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Old Mar 5, 19, 11:38 am
  #105  
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Originally Posted by Austin787 View Post
AA flight attendants like to say "we know you have a choice of airlines...". Remember that for future flight bookings. Other options to HKG include a Chicago-based airline, and another OneWorld airline with lots of USA-HK non-stops .
Up till recently, I lived in Chicago so was a usual on CX HK-ORD and UA HK-ORD. She wanted the direct flight this time so I did so, now she knows to listen to me I basically keep OWE on AA for CX and JAL anyways.

Originally Posted by no1cub17 View Post
Wow, sounds horrible. OP please update when you can with what kind of compensation was offered and if AA reimbursed your expenses in Tokyo. That is not a cheap place to divert.
​​​​​​​Nothing yet, but ill give them a few days for a issue this big.
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