AA cancelled my non-stop, put me on 1-stop. What can I do?
Feb 13, 2019, 3:29 am
#16
Join Date: Mar 2008
Location: Fort Lauderdale, FL
Posts: 3,360
Much to lose...for a flight in September? If you check the times of the post, GetSetJetSet's question was asked and answered in about an hour. There's absolutely nothing wrong with asking for advice when faced with an unknown situation. It seems odd to criticize someone for asking for help.
Feb 13, 2019, 6:24 am
#17
Join Date: Jun 2015
Location: DAY
Programs: Rapid Rewards, Skymiles, Hilton HHonors, SPG/Marriott Rewards
Posts: 4,945
I see you already rebooked to your satisfaction, but I am just wondering, why not? Unless you got such a good deal on AA that the fare isn't available now on another airline. What makes flying AA so desirable that you are willing to stop in MIA (or DFW or wherever your new connection is). Exit row seating a free checked bags (I could certainly understand that)? Not trying to criticize, just genuinely curious.
Feb 13, 2019, 6:35 am
#19
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
When there is a material change, you may have a reroute or a refund. It always pays to do the research as to what you want before you call. Then you call. Usually simple and easy.
Auto-rebook simply assures that you are holding something, but it has nothing to do with your right to a reroute.
Auto-rebook simply assures that you are holding something, but it has nothing to do with your right to a reroute.
Feb 13, 2019, 7:55 am
#20
Join Date: Dec 1999
Location: NYC/PHX
Programs: IATA, Sabre, AvgeekAgent
Posts: 1,958
Feb 13, 2019, 8:35 am
#21
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,226
I personally don’t like accepting a schedule change until the last minute, because it gives me more flexibility for a longer period of time. Once the OP called in to change flights he/she locked themselves in to that.
Feb 13, 2019, 9:19 am
#22
Join Date: Jan 2011
Location: Philadelphia, PA
Programs: AAdvantage Exec Platinum, Hertz #1 Club Gold Five Star, IHG Platinum, Marriott Gold, HHonors Silver
Posts: 2,038
One negative of doing it this way though is you can't change seats on the new flights until you accept the changes. If you weren't put into desirable seats to start with, then, as the plane fills up, you may not get a seat you want.
Feb 13, 2019, 9:29 am
#23
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
As last no as you haven’t accepted the change you have the right to request reaccommodation more suitable to you, particularly if the new flights will get you there more than two hours later than the original schedule. But the conventional wisdom is to enhance your success by calling with your preferred routing with seat availability. Making their job easier, sure, but giving your request good chance of success.
Feb 13, 2019, 3:21 pm
#24
Join Date: Nov 2008
Location: PHL
Programs: AAdvantage Platinum, Hilton HHonors Diamond
Posts: 1,203
Interesting, I didn't know if it was just a good agent or AA policy. Now I know, thanks for sharing
Feb 13, 2019, 4:41 pm
#25
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
My two points were [intended to be]: 1) No matter what anyone says here, you have nothing to lose by calling and asking. 2) While you're asking here, you might be losing the last seat.
Feb 13, 2019, 6:41 pm
#26
Suspended
Original Poster
Join Date: Dec 2009
Location: En Route
Programs: Many
Posts: 6,798
Regarding PHL, it looks like there isn't a nonstop out of there in Sept. either (not on my dates at least). I'd still have to connect to PHL from a NYC area airport anyway, might as well just go through MIA.