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2019 AA Membership card / kit issues, delivery, questions, etc.

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2019 AA Membership card / kit issues, delivery, questions, etc.

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Old Feb 9, 2019, 10:32 am
  #1  
Original Poster
 
Join Date: Mar 2017
Posts: 1,721
2019 AA Membership card / kit issues, delivery, questions, etc.

I re-qualified for Exec Plat on 11/30/18 but have not yet received my 2019 membership card; AA claims they were sent out on 2/1/19. Are other Exec Plat members also waiting for their cards? And is there a way to download the card on to the (Android) AA App?
puchong is offline  
Old Feb 9, 2019, 10:35 am
  #2  
 
Join Date: Feb 2003
Location: Washington, DC
Programs: AA Executive Platinum/Million Miler, Marriott Titanium Elite-Lifetime, Hilton Gold
Posts: 3,198
Originally Posted by puchong
I re-qualified for Exec Plat on 11/30/18 but have not yet received my 2019 membership card; AA claims they were sent out on 2/1/19. Are other Exec Plat members also waiting for their cards? And is there a way to download the card on to the (Android) AA App?
I got mine about three weeks ago.
USFlyerUS is offline  
Old Feb 9, 2019, 10:48 am
  #3  
 
Join Date: Sep 2000
Location: DCA/IAD
Programs: AA EXP; 1W Emerald; HHonors Diamond; Marriott Gold; UA dirt
Posts: 7,816
Got my PPro card.
IADCAflyer is offline  
Old Feb 9, 2019, 11:25 am
  #4  
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by puchong
I re-qualified for Exec Plat on 11/30/18 but have not yet received my 2019 membership card; AA claims they were sent out on 2/1/19. Are other Exec Plat members also waiting for their cards? And is there a way to download the card on to the (Android) AA App?
How about a screenshot of card or account page? As long as it’s in the system, it should be on boarding passes, etc.

I didn’t even earn Gold last year (after 17 years as EP), so by default I became (lifetime) Platinum 31 Dec 2018. No card, nada, yet. The fulfillment houses AA chooses are often slow.
JDiver is offline  
Old Feb 9, 2019, 12:29 pm
  #5  
 
Join Date: Apr 2012
Programs: AA EXP
Posts: 40
I requalified for EXP in June 2018 and haven't received anything
jpasiczn is offline  
Old Feb 9, 2019, 12:34 pm
  #6  
 
Join Date: May 2017
Location: San Francisco
Programs: AA EXP
Posts: 369
Originally Posted by jpasiczn
I requalified for EXP in June 2018 and haven't received anything
I also requalified for EXP in June 2018, but I did receive my 2019 membership card in July.
potus18 is offline  
Old Feb 9, 2019, 3:59 pm
  #7  
 
Join Date: Nov 2018
Posts: 1,285
Originally Posted by potus18
I also requalified for EXP in June 2018, but I did receive my 2019 membership card in July.
I received mine few weeks after I requalified in September.
gateH15 is offline  
Old Aug 10, 2019, 11:10 am
  #8  
 
Join Date: Jul 2019
Programs: AA PPRO
Posts: 7
Mobile app card

Hi— can anyone tell me how I can add my virtual card to Apple Wallet? I have the AA app, but I don’t see any indication as to how to add the card. Has anyone had a similar problem?

I just recently qualified for status, but I can’t imagine that’s a problem given that my plat status shows up in-app (and I got an email about it). Thanks!
nitzuga is offline  


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