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Check Regularly for Changes in Schedules, etc.

Check Regularly for Changes in Schedules, etc.

Old Feb 5, 19, 1:01 pm
  #1  
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Check Regularly for Changes in Schedules, etc.

I regularly check My Trips to see if anything has been changed with pending itineraries and it's good that I do so. This morning I discovered that my paid business fare flight from LAX to JFK with a morning departure in May had suddenly become a red eye leaving at 12:30 am. No way! I called the platinum call center and they were able to move me back to a decent morning departure . They explained the change is computer generated, but even at that, you'd think someone would program the computer to know that a midnight departure isn't comparable to a morning departure, at least without first checking with the customer.
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Old Feb 5, 19, 1:09 pm
  #2  
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Getting Seat Assignments for BA Code Share

I'm doing a fairly complex trip to Europe, all in business and first, that will require a BA code share from CDG to LHR and then back onto AA for a return to the U.S. The AA system couldn't do a seat assignment for the BA segment which is understandable, so I went to the BA web site. What I learned by trial and error is that BA couldn't find my itinerary with any of the AA locator materials, but when I did a search using my name and BA's flight number (not AA's code share flight number), the BA computer quickly found my itinerary, had a different locator number for their segment and then allowed me to select a seat. Which a few hours later showed up in my AA itinerary as well. Something for others to keep in mind if they likewise have trouble getting a seat on a BA code share.
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Old Feb 5, 19, 1:25 pm
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I believe AA firmed up their May schedules this past weekend. I had a schedule change that I was able to use to my advantage. Never received an e-mail about the schedule change though.
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Old Feb 5, 19, 5:13 pm
  #4  
 
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Originally Posted by RoadWarrior200 View Post
I'm doing a fairly complex trip to Europe, all in business and first, that will require a BA code share from CDG to LHR and then back onto AA for a return to the U.S. The AA system couldn't do a seat assignment for the BA segment which is understandable, so I went to the BA web site. What I learned by trial and error is that BA couldn't find my itinerary with any of the AA locator materials, but when I did a search using my name and BA's flight number (not AA's code share flight number), the BA computer quickly found my itinerary, had a different locator number for their segment and then allowed me to select a seat. Which a few hours later showed up in my AA itinerary as well. Something for others to keep in mind if they likewise have trouble getting a seat on a BA code share.
You can also call AA and ask then for your BA booking code which uses a different format.
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Old Feb 5, 19, 5:38 pm
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Originally Posted by RoadWarrior200 View Post
I'm doing a fairly complex trip to Europe, all in business and first, that will require a BA code share from CDG to LHR and then back onto AA for a return to the U.S. The AA system couldn't do a seat assignment for the BA segment which is understandable, so I went to the BA web site. What I learned by trial and error is that BA couldn't find my itinerary with any of the AA locator materials, but when I did a search using my name and BA's flight number (not AA's code share flight number), the BA computer quickly found my itinerary, had a different locator number for their segment and then allowed me to select a seat. Which a few hours later showed up in my AA itinerary as well. Something for others to keep in mind if they likewise have trouble getting a seat on a BA code share.
The AA record locator is a Sabre record locator, where BA is in Amadeus. So the BA locator is an Amadeus locator.
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Old Feb 5, 19, 5:49 pm
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I had one last year. I think I was on a 3:45 departure PHL-LAX-LAS, a trip I regularly book because they fly an A330 on the PHL-LAX leg. The PHL-LAX flight changed by 5 or 10 minutes, and they moved me to a 1:00PM departure. I don't remember the exact time change but it was small, and didn't involve a possible missed connection. I got moved back to my original flight.
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Old Feb 5, 19, 8:39 pm
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Originally Posted by Cledaybuck View Post
I believe AA firmed up their May schedules this past weekend. I had a schedule change that I was able to use to my advantage. Never received an e-mail about the schedule change though.
I received my May flight change email at 7:23 p.m. CST today. I noticed the change this morning as I regularly review my itineraries but didn't get the change email until tonight.
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Old Feb 5, 19, 10:08 pm
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Originally Posted by Cledaybuck View Post
I believe AA firmed up their May schedules this past weekend. I had a schedule change that I was able to use to my advantage. Never received an e-mail about the schedule change though.
AA does not seem to be on top of things. I have a J award ticket for May, booked through AA, that involves/involved several partners (AS, AY). AS changed their schedule leading to a misconnect, and a couple of weeks after the fact AA had not rebooked. I eventually called them to rebook on AA. Last weekend the AA flight I was rebooked on was rescheduled to leave 3 hours earlier, leading to another misconnect. Not a peep nor a rebooking. I will need to call them, I guess (and be on hold for a lot longer than the time they say it is going to take...). Not very customer friendly.
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Old Feb 5, 19, 10:43 pm
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Remember the key here is to look out for yourself and donít expect AA to take care of it
learned my lesson several years ago
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