Check Regularly for Changes in Schedules, etc.
Feb 5, 2019, 1:01 pm
#1
Original Poster
Join Date: May 2012
Location: California
Programs: AA LT PLT, UA LT Gold, Hertz PC, 5 MM+ miles
Posts: 106
Check Regularly for Changes in Schedules, etc.
I regularly check My Trips to see if anything has been changed with pending itineraries and it's good that I do so. This morning I discovered that my paid business fare flight from LAX to JFK with a morning departure in May had suddenly become a red eye leaving at 12:30 am. No way! I called the platinum call center and they were able to move me back to a decent morning departure . They explained the change is computer generated, but even at that, you'd think someone would program the computer to know that a midnight departure isn't comparable to a morning departure, at least without first checking with the customer.
Feb 5, 2019, 1:09 pm
#2
Original Poster
Join Date: May 2012
Location: California
Programs: AA LT PLT, UA LT Gold, Hertz PC, 5 MM+ miles
Posts: 106
Getting Seat Assignments for BA Code Share
I'm doing a fairly complex trip to Europe, all in business and first, that will require a BA code share from CDG to LHR and then back onto AA for a return to the U.S. The AA system couldn't do a seat assignment for the BA segment which is understandable, so I went to the BA web site. What I learned by trial and error is that BA couldn't find my itinerary with any of the AA locator materials, but when I did a search using my name and BA's flight number (not AA's code share flight number), the BA computer quickly found my itinerary, had a different locator number for their segment and then allowed me to select a seat. Which a few hours later showed up in my AA itinerary as well. Something for others to keep in mind if they likewise have trouble getting a seat on a BA code share.
Feb 5, 2019, 1:25 pm
#3
Join Date: Jun 2015
Location: DAY
Programs: Rapid Rewards, Skymiles, Hilton HHonors, SPG/Marriott Rewards
Posts: 4,944
I believe AA firmed up their May schedules this past weekend. I had a schedule change that I was able to use to my advantage. Never received an e-mail about the schedule change though.
Feb 5, 2019, 5:13 pm
#4
Join Date: Aug 2010
Programs: AA EXP
Posts: 1,659
I'm doing a fairly complex trip to Europe, all in business and first, that will require a BA code share from CDG to LHR and then back onto AA for a return to the U.S. The AA system couldn't do a seat assignment for the BA segment which is understandable, so I went to the BA web site. What I learned by trial and error is that BA couldn't find my itinerary with any of the AA locator materials, but when I did a search using my name and BA's flight number (not AA's code share flight number), the BA computer quickly found my itinerary, had a different locator number for their segment and then allowed me to select a seat. Which a few hours later showed up in my AA itinerary as well. Something for others to keep in mind if they likewise have trouble getting a seat on a BA code share.
Feb 5, 2019, 5:38 pm
#5
Join Date: Jun 2001
Location: DFW
Programs: AA Lifetime Gold
Posts: 515
I'm doing a fairly complex trip to Europe, all in business and first, that will require a BA code share from CDG to LHR and then back onto AA for a return to the U.S. The AA system couldn't do a seat assignment for the BA segment which is understandable, so I went to the BA web site. What I learned by trial and error is that BA couldn't find my itinerary with any of the AA locator materials, but when I did a search using my name and BA's flight number (not AA's code share flight number), the BA computer quickly found my itinerary, had a different locator number for their segment and then allowed me to select a seat. Which a few hours later showed up in my AA itinerary as well. Something for others to keep in mind if they likewise have trouble getting a seat on a BA code share.
Feb 5, 2019, 5:49 pm
#6
Join Date: May 2008
Location: PHL (kinda, no airport is really close)
Programs: AA Exp, but not sure for how long. Enterprise Platinum woo-hoo!
Posts: 4,550
I had one last year. I think I was on a 3:45 departure PHL-LAX-LAS, a trip I regularly book because they fly an A330 on the PHL-LAX leg. The PHL-LAX flight changed by 5 or 10 minutes, and they moved me to a 1:00PM departure. I don't remember the exact time change but it was small, and didn't involve a possible missed connection. I got moved back to my original flight.
Feb 5, 2019, 8:39 pm
#7
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
I received my May flight change email at 7:23 p.m. CST today. I noticed the change this morning as I regularly review my itineraries but didn't get the change email until tonight.
Feb 5, 2019, 10:08 pm
#8
Join Date: Nov 2009
Location: PHX
Programs: Delta 2M DM, Southwest A List and CP
Posts: 1,102
AA does not seem to be on top of things. I have a J award ticket for May, booked through AA, that involves/involved several partners (AS, AY). AS changed their schedule leading to a misconnect, and a couple of weeks after the fact AA had not rebooked. I eventually called them to rebook on AA. Last weekend the AA flight I was rebooked on was rescheduled to leave 3 hours earlier, leading to another misconnect. Not a peep nor a rebooking. I will need to call them, I guess (and be on hold for a lot longer than the time they say it is going to take...). Not very customer friendly.