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FA of the Decade - very poor experience, threats to disembark

FA of the Decade - very poor experience, threats to disembark

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Old Feb 4, 19, 3:49 pm
  #16  
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Here’s the email address for YV.

[email protected]
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Old Feb 4, 19, 3:51 pm
  #17  
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This was handled as it ought to have been by the Captain. I presume that he made arrangements for the FA to not be involved in service for the micro-hop and, having done so, would have written up the incident.

OP, if he wishes, could send a short note to AA. AA will send that to Mesa for action, although it is more than likely that Mesa will already have dealt with the issue.

DOT won't bother with a rude FA issue. All it will do is forward the complaint to AA who will, in turn forward to Mesa.

AA may toss a few miles OP's wife's way for the inconvenience, but don't expect some massive review to be turned over.
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Old Feb 4, 19, 3:56 pm
  #18  
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Anyone know if Mesa is union?
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Old Feb 4, 19, 3:57 pm
  #19  
 
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Originally Posted by Dar1 View Post
"Because the FAA won't let us serve hot beverages on the ground. Are you going to have a problem with that?"
"Oh, I can go without coffee. I think the question is can you go without a job? Because that's going to be your situation once my corporate travel department sends my feedback to your employer."
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Old Feb 4, 19, 4:29 pm
  #20  
 
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Originally Posted by JDiver View Post
Write a short report for AA. If shes having problems, they can get her assistance through the AA Employee Assistance Program. If shes like this often, AA can initiate corrective action or even discipline up to and including termination. But they need data in every case.
This is the correct response. Their EAP is a good possible solution. It sounds like it could be personal issues affecting her work performance
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Old Feb 4, 19, 4:35 pm
  #21  
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Years back a GA at LGA came onboard and let our every cuss word known to man to the F cabin. The FAs looked aghast. The Captain came out of the cockpit and ordered her off the a/c. I wrote AA and got a nothing response. There she was still working flights,
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Old Feb 4, 19, 4:36 pm
  #22  
 
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This seems like a typical FA on many of my AA and affiliated regional carrier flights these days. Horrible, just horrible. Some are very good, but many are not and the experience is so inconsistent that inconsistency is the only consistent thing about AA these days.
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Old Feb 4, 19, 4:50 pm
  #23  
 
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Originally Posted by newyorkgeorge View Post
Years back a GA at LGA came onboard and let our every cuss word known to man to the F cabin. The FAs looked aghast. The Captain came out of the cockpit and ordered her off the a/c. I wrote AA and got a nothing response. There she was still working flights,
What was the gist of the GA's diatribe? Or was it merely cuss-word salad?

If I were in charge at AA, I'd have such GAs terminated on the spot and escorted by airport police directly to the outbound subway station.
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Old Feb 4, 19, 4:53 pm
  #24  
 
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Originally Posted by Dar1 View Post
The gentleman asked for irish coffee.
If I had been the FA, I would have replied:

"That's a wuss drink. If you're gonna drink, do it like you've got a pair."
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Old Feb 4, 19, 4:53 pm
  #25  
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Originally Posted by SOBE ER DOC View Post
This seems like a typical FA on many of my AA and affiliated regional carrier flights these days.
You can't possibly be serious.
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Old Feb 4, 19, 5:11 pm
  #26  
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Originally Posted by SOBE ER DOC View Post
This seems like a typical FA on many of my AA and affiliated regional carrier flights these days. Horrible, just horrible. Some are very good, but many are not and the experience is so inconsistent that inconsistency is the only consistent thing about AA these days.
On the contrary for me at least all I've encountered have been very pleasant and professional flight attendants ...PSA, Envoy, or Mesa.
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Old Feb 4, 19, 5:49 pm
  #27  
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Originally Posted by lobo411 View Post
If I had been the FA, I would have replied:

"That's a wuss drink. If you're gonna drink, do it like you've got a pair."
Ok then Ill have two Irish coffees please.

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Old Feb 4, 19, 5:59 pm
  #28  
 
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I fly Mesa all the time on United Express and the service is always good, often better than Mainline UA.
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Old Feb 4, 19, 6:08 pm
  #29  
 
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Who is hiring these people? I have encountered a similar LUS mainline FA out of PHX and it's baffling to me. If I acted like this in my job I would have been fired years ago.
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Old Feb 4, 19, 6:19 pm
  #30  
 
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Originally Posted by Dar1 View Post
The gentleman asked for irish coffee...
Maybe it's me, but asking for any coffee drink as a PDB strikes me as unnecessarily high maintenance. The FA doesn't brew coffee just in case someone in F orders it during boarding. They have to make a pot, then dump it before takeoff. How do you expect them to play Candy Crush if they're serving passengers during boarding.
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