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AA and ExpertFlyer Issues, Questions
Please keep this thread strictly related to AA and ExpertFlyer
For general questions about ExpertFlyer, please use ExpertFlyer.com Help Desk thread
If you are an ExpertFlyer customer or have questions about the product, you may email customercare <at> expertflyer.com, or you can mention <at>ExpertFlyer Voice, the EF representative on FT.
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Please keep this thread strictly related to AA and ExpertFlyer
For general questions about ExpertFlyer, please use ExpertFlyer.com Help Desk thread
If you are an ExpertFlyer customer or have questions about the product, you may email customercare <at> expertflyer.com, or you can mention <at>ExpertFlyer Voice, the EF representative on FT.
NOTE: This wikipost is locked
AA and ExpertFlyer "Expert Flyer" issues, questions (master thread)
#211
Join Date: Jan 2019
Posts: 26
Thanks for the constructive replies.
1) Sounds like my odds are maybe best LAX>DFW>ORD, does that sound right? I'll only have $16K EQD by then.
2) Any insight into NRT vs HKG for the Asia side?
3) BSE118 - is there a website to count those routes as you did or do you just have to search for all the days in a week and take notes?
PS. MillionMiler/Beachfan pretty much summarize my sentiment. I don't want this conversation to get derailed by a likely intractable argument, but I did say bamboozled, not defrauded; It just isn't a good faith way of doing business to advertise that these SWUs can be confirmed at booking when in reality there's maybe <3 such seats for that daily route for the next six months and one has to pay for a subscription to a 3rd party website to factually confirm that. Sounds like a SWU is defacto a lottery ticket for a free upgrade rather than an actual upgrade. But I get from C17PSGR why they do it.
1) Sounds like my odds are maybe best LAX>DFW>ORD, does that sound right? I'll only have $16K EQD by then.
2) Any insight into NRT vs HKG for the Asia side?
3) BSE118 - is there a website to count those routes as you did or do you just have to search for all the days in a week and take notes?
PS. MillionMiler/Beachfan pretty much summarize my sentiment. I don't want this conversation to get derailed by a likely intractable argument, but I did say bamboozled, not defrauded; It just isn't a good faith way of doing business to advertise that these SWUs can be confirmed at booking when in reality there's maybe <3 such seats for that daily route for the next six months and one has to pay for a subscription to a 3rd party website to factually confirm that. Sounds like a SWU is defacto a lottery ticket for a free upgrade rather than an actual upgrade. But I get from C17PSGR why they do it.
#212
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,405
Am I doing something wrong or are those C upgrades for USA to Asia/Australia/NewZealand extremely rare? I searched from 1-6 months out from today and only found maybe 5 total (except Seoul had more), so I wanted to check that I am not doing the search wrong and that they are truly that rare.
For this sort Do most people just roll the dice and hope it upgrades at some point after booking?
For this sort Do most people just roll the dice and hope it upgrades at some point after booking?
#214
Join Date: Jul 2010
Location: NYC, SLC, LAX
Programs: AA EXP, UA Plat
Posts: 3,951
Thanks for the constructive replies.
1) Sounds like my odds are maybe best LAX>DFW>ORD, does that sound right? I'll only have $16K EQD by then.
2) Any insight into NRT vs HKG for the Asia side?
3) BSE118 - is there a website to count those routes as you did or do you just have to search for all the days in a week and take notes?
PS. MillionMiler/Beachfan pretty much summarize my sentiment. I don't want this conversation to get derailed by a likely intractable argument, but I did say bamboozled, not defrauded; It just isn't a good faith way of doing business to advertise that these SWUs can be confirmed at booking when in reality there's maybe <3 such seats for that daily route for the next six months and one has to pay for a subscription to a 3rd party website to factually confirm that. Sounds like a SWU is defacto a lottery ticket for a free upgrade rather than an actual upgrade. But I get from C17PSGR why they do it.
1) Sounds like my odds are maybe best LAX>DFW>ORD, does that sound right? I'll only have $16K EQD by then.
2) Any insight into NRT vs HKG for the Asia side?
3) BSE118 - is there a website to count those routes as you did or do you just have to search for all the days in a week and take notes?
PS. MillionMiler/Beachfan pretty much summarize my sentiment. I don't want this conversation to get derailed by a likely intractable argument, but I did say bamboozled, not defrauded; It just isn't a good faith way of doing business to advertise that these SWUs can be confirmed at booking when in reality there's maybe <3 such seats for that daily route for the next six months and one has to pay for a subscription to a 3rd party website to factually confirm that. Sounds like a SWU is defacto a lottery ticket for a free upgrade rather than an actual upgrade. But I get from C17PSGR why they do it.
I think you'll have better odds on LAX-PEK, DFW-PEK, DFW-ICN than any of those. If you must fly to NRT or HKG, I'd guess that, ceteris paribus, you're probably best off on DFW-NRT followed by LAX-HKG. Too few J seats on the 787-8 ex ORD to bet on that unless you're booking close-in (IMO). Strong bet would also be LAX-HND if you're traveling in the period where AA is using the 52 seat 777-300ER (instead of the 28 seat 787-9).
#215
Join Date: Aug 2005
Location: The KUL city
Programs: AA Lifetime Plat, TK Elite+
Posts: 2,662
IME, mid-week LAX-PEK/PVG has the most C availability, some even a few months out (LAX-PVG was available all of summer when I checked a few weeks ago). DFW-PEK/PVG is a close second, and the occasional LAX-TYO. LAX-HKG used to be easy with C available a few months out especially mid-week but this seems rare now.
#217
Join Date: Feb 2014
Posts: 119
C class is definitely harder to find at booking these days.
LAX-HKG is significantly easier than DFW. I've only cleared 2/5 upgrades on DFW-HKG. Most recently I was 9/36 on a Friday flight where only 1 cleared. I was flexible and the flight was oversold so I volunteered and took my chances the next day where they cleared 5 people and I was 3/25. On LAX-HKG I'm 2/2, one of them was at booking but that was back in 2017.
I've got my fingers crossed for LAX-HND on Thursday. It's all 7's on the availability and EF shows 10 seats available, but they have not opened any C space as of T-72. For my upcoming NRT-DFW on Sunday it's J1 so that's pretty much guaranteed to not clear.
In late February my Sydney flights are already J2 and J5 so I won't hold my breath for either of those upgrades.
PVG and PEK are definitely some of the easier upgrades.
Welcome to the SWU games, may the odds be ever in your favor.
LAX-HKG is significantly easier than DFW. I've only cleared 2/5 upgrades on DFW-HKG. Most recently I was 9/36 on a Friday flight where only 1 cleared. I was flexible and the flight was oversold so I volunteered and took my chances the next day where they cleared 5 people and I was 3/25. On LAX-HKG I'm 2/2, one of them was at booking but that was back in 2017.
I've got my fingers crossed for LAX-HND on Thursday. It's all 7's on the availability and EF shows 10 seats available, but they have not opened any C space as of T-72. For my upcoming NRT-DFW on Sunday it's J1 so that's pretty much guaranteed to not clear.
In late February my Sydney flights are already J2 and J5 so I won't hold my breath for either of those upgrades.
PVG and PEK are definitely some of the easier upgrades.
Welcome to the SWU games, may the odds be ever in your favor.
#220
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,222
That may not exactly match with the number of unsold seats due to over/under booking, and it often won't exactly match unoccupied seats on the seat maps.
#221
Join Date: Dec 2016
Programs: AA EXP
Posts: 214
Ditto - I have never missed a SWU request during my several years as EXP. Was 9/9 last year and just today cleared for a DFW-ICN flight tomorrow. I just book the flights I need or want to be on, and let the SWUs fall out where they may. I don't bother with EF.
OP: SWU trends is a guessing game. DFW-HKG is generally believed to be one of the toughest routes in the system. DFW-NRT might be slightly better than ORD-NRT, if only because there are more seats DFW-NRT (2x AA, 1x JL) than ORD (1x JL, non-daily AA). Your rolling EQD total is a key factor here.
OP: SWU trends is a guessing game. DFW-HKG is generally believed to be one of the toughest routes in the system. DFW-NRT might be slightly better than ORD-NRT, if only because there are more seats DFW-NRT (2x AA, 1x JL) than ORD (1x JL, non-daily AA). Your rolling EQD total is a key factor here.
#222
Join Date: Feb 2014
Posts: 119
I get all my information from expertflyer. J5 would mean AA is still selling 5 tickets in J fare class (the highest biz fare bucket). The most EF ever shows in any fare bucket on AA is 7, so if you see a 7 it could be way more. Once you see lower numbers you know the cabin is likely starting to fill up.
Also I cleared lax-hnd last night about 36 hours before departure. Lucky me! Looks like the biz seat map went from 9 open seats to 1 between last night and noon today, I assume on a big wave of upgrades.
Also I cleared lax-hnd last night about 36 hours before departure. Lucky me! Looks like the biz seat map went from 9 open seats to 1 between last night and noon today, I assume on a big wave of upgrades.
#223
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,224
ExpertFlyer 767-300 Seat Maps Show Rows 15 & 16
Does anyone know why ExpertFlyer is showing Rows 15 and 16 on the 767-300? If I recall correctly, there are not any seats between 13 and 17. I find this strange because for row 14, they just don't show any seats at all, so I would have thought that they would have done that for 15 and 16. I've also noticed that AA appears to always block 12 A, B and H on domestic routes which is annoying.
#224
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
https://www.transportation.gov/indiv...accommodations
#225
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,224
Under the Air Carrier Access Act carriers are obligated to provide certain kinds of seating (some bulkheads) to disabled parties when they self-identify at the gate -- whether or not they have that seat/seat type reserved. That is not new.
https://www.transportation.gov/indiv...accommodations
https://www.transportation.gov/indiv...accommodations