Jan 7, 2019, 11:06 pm
Last edit by: JDiver
The current thread can be found here.
link to QR Travel Alerts)[/quote]
For further information on AA awards see:
HELP DESK: MileSAAver / SAAver Award Availability - Help, Assistance & Discussion
and
AA oneworld and Other Airline Partner Award information, rules (2015 on)
N.B. Upgrades on QR book into fares not granted EQD/EQM by AA. If you're upgraded on QR, be prepared for pushback from some AA agents. You may have to submit a formal request with accompanying documentation reflecting you purchased an eligible fare class.
If you experience difficulties with the AA reservations system, you may be able to book by calling AA Australia (+61 2-9101-1948 ) then press 4 - or the New Zealand number (+64 09-308-4014) as an alternative - although the call center is actually in Suva, Fiji (South African agency Mindpearl) - as they can often see the inventory more reliably, and you can book.
Links:
Link to AA.com Qatar miles earning etc.
AA miles earning on QR changed 1 May 2016 (Link):
Minimum miles guarantee applies.
Checking QR award availability:
You can check QR availability on AA's site, BA's site, QF's site, www.awardnexus.com (which pulls from BA and/or QF), or the KVS tool. (A certain number of searches are free to FlyerTalk members at AwardNexus; click the "more signup options" link under the green Purchase button to sign up as a FlyerTalk member.)
When checking QR award availability, you have to check each segment individually. Both BA and QF can generate very misleading information if you try to check QR award availability all the way through [xxx-(DOH)-yyy] in one step. Be aware AA can only book 330 days out, even if you see availability farther out.
Awards on QR may not be visible to AA agents if a multi-segment itinerary is requested; broken into individual segments will generally reveal availability, however.
As well, AA Australia or New Zealand (actually MindPearl in Fiji) can often see and book AA awards on QR US-based ones might not be able to.
From danger: For AA awards, Economy is X, Business is U, First is Z. NOTE: Those with Z (First) awards may see "Z (Business Class)" shown on the QR website; this is a known glitch.
As well, QR sells intra gulf two class service as First and Economy, as AA does domestically. This can cause some issues with a Business flight including a Gulf "First" flight potentially incurring an F award redemption.
From hotelmotel: "Got my QR PNR from AA. Popped over to QR and selected seats." (AAdvantage award.)
Days of the week: To/from the USA, especially in business class, Qatar often only offers awards seats for Mon..Thu departures, not Fri..Sun departures. So makes sure you check different parts of the week, and not just always weekends (if you're not finding anything on weekends).
NOTE: At DOH / Doha Hamad International Airport, lounges as follows:
Qatar Airways Al Safwa Lounge (not a oneworld lounge): only accessible to those flying First Class on Qatar or oneworld airlines (not oneworld Emeralds flying other lower classes of service)
Qatar Airways Al Mourjan Lounge (not a oneworld lounge): only accessible to those flying Business Class on Qatar or oneworld (not oneworld Sapphire flying lower classes of service)
Oryx Lounge: Third party lounge for qualifying passengers on BA, CX, RJ, UL.
Qatar Airways HIA First Class Lounge (oneworld lounge): First Class ticketed customers, Emerald members, as well as their accompanying guests, travelling on Qatar Airways and other oneworld member flights.
Qatar Airways HIA Business Class Lounge (oneworld lounge): First and Business Class ticketed customers, Emerald and Sapphire members, as well as their accompanying guests, travelling on Qatar Airways and other oneworld member flights.
Arrivals Lounges (not oneworld lounges): only accessible to those arriving in First or Business Class on Qatar Airways (not oneworld Sapphire flying other oneworld airlines or other classes of service)
See FT: QR Lounges at HIA
The archived posts from 2017 can be found here.
ARCHIVE: 2017 QR / Qatar Airways: Earn & Redeem AA Miles, Award (master thd)
Jan 28, 2017, 9:22 pm
#16
Join Date: May 2004
Location: Tucson, AZ
Programs: Marriott Bonvoy Gold, Hyatt Platinum, AA, AS, DL, NH, QF, QR, UA, USAF
Posts: 187
Glad to Help
Feb 15, 2017, 1:05 pm
#17
Join Date: Jul 2007
Location: DCA
Programs: UA 1MM Gold, Hhonors Gold, Bonvoy Gold, IHG Platinum
Posts: 553
I am in a similar spot trying to find space on January 1 or 2 (2 seats), but have not found any business awards DOH-US. Is it perhaps too close to New Years and QR wants to wait longer? I have been pretty much been checking since the beginning of the year. Thank you in advance.
Jul 2, 2017, 8:04 pm
#18
Senior Moderator and Moderator: American AAdvantage & TravelBuzz
Join Date: Nov 2007
Location: BOS
Programs: AA EXP, Marriott Titanium
Posts: 10,416
QR / Qatar Airways: Earn & Redeem AA Miles, Award (master thd)
Archived posts from the previous thread can be found here: QR / Qatar Airways: Earn & Redeem AA Miles, Award [ARCHIVE]
Thanks! /Moderator
Thanks! /Moderator
Last edited by JY1024; Jan 1, 2018 at 11:56 pm Reason: Updated mod note
Jul 2, 2017, 8:04 pm
#19
Join Date: Mar 2010
Programs: AA EXP, AA LT Gold, SPG Plat 75
Posts: 890
So going back on topic on this thread: I called EXP line last week to book two award tickets USA-DOH-BEY and was very matter of factly told by the EXP agent that AA won't allow any QR bookings anymore (edit: "any QR bookings transiting in Doha" which is all of them right???) due to the various things going on over there.
About an hour of 0 luck finding ANY alternative award flights I called back just to see if an EXP agent might be able to find something and to my surprise I got a different agent who had 0 issues immediately booking me on QR.
The entire ordeal was so frustrating.
Side note off topic: Scrolling through the fare rules a couple of posts up on mobile is horrible.
About an hour of 0 luck finding ANY alternative award flights I called back just to see if an EXP agent might be able to find something and to my surprise I got a different agent who had 0 issues immediately booking me on QR.
The entire ordeal was so frustrating.
Side note off topic: Scrolling through the fare rules a couple of posts up on mobile is horrible.
Jul 2, 2017, 8:27 pm
#20
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Very strange how many agents have told members (some version of) this.
Jul 2, 2017, 8:41 pm
#22
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Jul 3, 2017, 7:25 pm
#23
Join Date: Dec 2009
Location: ADL
Programs: QFF, AAdvantage, All
Posts: 1,137
The rules do get enforced quite often but sometimes routings that should not seem to be permitted do get through. When planning a trip , if can manage to get something that doesn't comply, that is a bonus, but set expectation when planning that will need to comply with the rules to avoid expectation
What I wish is for is a fault established by a supplier to be adjusted to the satisfaction of a subsequently inconvenienced customer. This feature appears to be perceived by anabolism, to whom I'm grateful for useful advice. and the presentation of an event that demonstrates my disquiet, in that AA has allowed a change from valid to an apparent invalid itinerary, as opposed to invalid to invalid.
Jul 3, 2017, 7:58 pm
#24
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
My advice is not to ever hesitate to look for alternate routes with availability if direct is not available. Such an endeavor is in good faith, as it does not seek to extend from the want to travel from point A to B.
What I wish is for is a fault established by a supplier to be adjusted to the satisfaction of a subsequently inconvenienced customer. This feature appears to be perceived by anabolism, to whom I'm grateful for useful advice. and the presentation of an event that demonstrates my disquiet, in that AA has allowed a change from valid to an apparent invalid itinerary, as opposed to invalid to invalid.
What I wish is for is a fault established by a supplier to be adjusted to the satisfaction of a subsequently inconvenienced customer. This feature appears to be perceived by anabolism, to whom I'm grateful for useful advice. and the presentation of an event that demonstrates my disquiet, in that AA has allowed a change from valid to an apparent invalid itinerary, as opposed to invalid to invalid.
Jul 3, 2017, 11:38 pm
#25
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,584
What I wish is for is a fault established by a supplier to be adjusted to the satisfaction of a subsequently inconvenienced customer. This feature appears to be perceived by anabolism, to whom I'm grateful for useful advice. and the presentation of an event that demonstrates my disquiet, in that AA has allowed a change from valid to an apparent invalid itinerary, as opposed to invalid to invalid.
You were successful in getting an invalid one in the 1st place - the airline will be happy to permit a change to a valid one , will honour the invalid one --- just not move to another invalid one
I fail to see what there is to have any feeling of worry or unease
Jul 5, 2017, 1:39 pm
#26
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
It does seem that some agents in RES and ticketing or tariff are under the impression that AA cannot ticket on QR intra-M.E., but others are happy to do it, but as a separate award.
Jul 5, 2017, 6:03 pm
#27
Join Date: Jan 2014
Posts: 45
Problem booking QR space that shows available
Hi all,
I am trying to book biz class LAX-DOH on QR using AA miles. The seats show available on BA and Qantas site. The AA call center agents can see them as available as well. But when they try to book them, they come back as "unconfirmed." I have tried with multiple call center agents over several days.
Has anyone else had this problem. Any ideas on potential work arounds?
I am trying to book biz class LAX-DOH on QR using AA miles. The seats show available on BA and Qantas site. The AA call center agents can see them as available as well. But when they try to book them, they come back as "unconfirmed." I have tried with multiple call center agents over several days.
Has anyone else had this problem. Any ideas on potential work arounds?
Jul 5, 2017, 8:42 pm
#28
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
Sounds like phantom availability on BA/QF. Only question would be are u asking sector by sector both to AA and on ur BA queries.
Hi all,
I am trying to book biz class LAX-DOH on QR using AA miles. The seats show available on BA and Qantas site. The AA call center agents can see them as available as well. But when they try to book them, they come back as "unconfirmed." I have tried with multiple call center agents over several days.
Has anyone else had this problem. Any ideas on potential work arounds?
I am trying to book biz class LAX-DOH on QR using AA miles. The seats show available on BA and Qantas site. The AA call center agents can see them as available as well. But when they try to book them, they come back as "unconfirmed." I have tried with multiple call center agents over several days.
Has anyone else had this problem. Any ideas on potential work arounds?
Jul 5, 2017, 9:50 pm
#29
Join Date: Dec 2014
Posts: 165
I experienced this today. I had an award ticketed some months back for travel in 2018 that included EY flights U.S. to AUH and on to DOH. Yesterday I received email from EY that they cancelled the AUH-DOH flight. Called EXP desk, agent was happy to substitute QR AUH-DOH. Some time later received an email telling me to call RES. The agent told me ticketing couldn't issue the ticket because there's a new policy prohibiting AA from ticketing QR flights "in the Middle East." Requested substituting EY AUH-KWI and QR KWI-DOH, which ticketing also refused to issue, saying all intra-M.E. flights were prohibited. I called back later, and this agent called Tariff and was told it was fine to ticket, but would be priced as two awards. I requested clarification on the specifics of the ticketing prohibition and on why it priced as two awards. EXP agent put me on hold for a very long time, came back and said the only policy restriction she could find was for a three week period in June, but that there seemed to be some prohibition built in to the pricing engine that prevented the use of QR flights within the Middle East as part of any other award. I opted to leave my itin unchanged (ending in AUH) since it's so far into the future.
It does seem that some agents in RES and ticketing or tariff are under the impression that AA cannot ticket on QR intra-M.E., but others are happy to do it, but as a separate award.
It does seem that some agents in RES and ticketing or tariff are under the impression that AA cannot ticket on QR intra-M.E., but others are happy to do it, but as a separate award.
Jul 5, 2017, 9:51 pm
#30
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Off topic, really, but:
Travel to the United States: Electronics ban lifted
Link
Qatar Airways is pleased to confirm that with immediate effect, all personal electronic devices can be carried on board all departures from Hamad International Airport to destinations in the United States.
Qatar Airways and Hamad International Airport have met with all requirements of the US Department of Homeland Security’s new security guidelines and we would like to express our thanks to the US and local authorities for their support during this process.
We would also like to thank our loyal passengers for their understanding and patience while the ban has been in place.
Updated on 6 July @ 01:57 GMT
Link
Qatar Airways is pleased to confirm that with immediate effect, all personal electronic devices can be carried on board all departures from Hamad International Airport to destinations in the United States.
Qatar Airways and Hamad International Airport have met with all requirements of the US Department of Homeland Security’s new security guidelines and we would like to express our thanks to the US and local authorities for their support during this process.
We would also like to thank our loyal passengers for their understanding and patience while the ban has been in place.
Updated on 6 July @ 01:57 GMT