Jan 6, 2019, 2:14 pm
Last edit by: JDiver
ARCHIVE: 2017 HELP DESK: MileSAAver / SAAver Award Availability - Help, Assistance & Discussion
The current thread can be read here.
The current thread can be read here.
Some of you might have found your thread merged into this "consolidated" thread. If your desire is to become thoroughly familiar with the knowledge that has been accumulated about the process for acquiring MileSAAver awards feel free to read this entire thread. If you only want the assistance from those who have the knowledge your request has been merged at the end. Feel free to wait for a forthcoming answer.
If you have reached this thread by using the search process you have the same choices as above. Read the thread and become knowledgeable or post at the end and wait for a forthcoming answer.
thanks
~magic111
If you have reached this thread by using the search process you have the same choices as above. Read the thread and become knowledgeable or post at the end and wait for a forthcoming answer.
thanks
~magic111
NOTE: for more detailed fare rules, see AA oneworld & Other Airline Partner Award information, rules (master thd)
Awards can generally be held for five days; five day extensions require continued availability of your flights and generating a new award booking and five day hold.
Though AA can start releasing awards 331 days from the desired flight date (even though some other airlines might make award seats available to their members 355 days out), it’s very likely award seats may be released a few days after that. If seats aren’t sold and Revenue Management algorithms signify slow sales, more seats might be released going forward.
Airlines that can be booked for award travel on aa.com
oneworld alliance airline partners other airline partners
oneworld alliance airline partners
- AA - American Airlines
- BA - British Airways (awards incur significant YQ surcharge)
- AY - Finnair
- IB - Iberia
- QF - Qantas
- QR - Qatar Airways
- RJ - Royal Jordanian Airlines
- S7 - S7 Airlines
- UL - Sri Lankan Airlines
- 9K - Cape Air (but only certain cities)
- TN - Air Tahiti Nui
- AS - Alaska Airlines
- EY - Etihad
- HA - Hawaiian Airlines
All others must be requested by telephone; see Note below.
NOTE: To search for partner awards, go to advanced search from the awards search or home page and select all airlines.
Full list of oneworld airline partners (and their affiliates)
- AA - American Airlines
- BA - British Airways (Cityflyer, Comair, OpenSkies, Sun-Air of Scandinavia)
- CX - Cathay Pacific (Dragonair)
- AY -Finnair (Flybe)
- IB - Iberia (Air Nostrum, Iberia Express)
- JL - Japan Airlines (JAL Express, J-Air, Japan Transocean Air)
- LA- LAN Airlines (LAN Argentina, LAN Ecuador, LAN Express, LAN Colombia, LAN Peru only, merging with JJ to LATAM)
- MH - Malaysia Airlines
- QF - Qantas Airways (QantasLink, Jetconnect)
- QR - Qatar Airways
- RJ - Royal Jordanian Airlines
- S7 - S7 Airlines (Globus) (excludes Siberia / far eastern Russia awards)
- UL - SriLankan Airlines
- JJ - TAM Airlines (merging with LA to LATAM)
When you do call, you might want to search for award space on the flights you want and tell the agent about those flights; sometimes AA agents won't find award seats unless they search by segment.
When using other airline web sites or tools to search for award availability, it’s best to do so by segment rather than by trip. E. g. BA May show availability SAN-LHR and LHR-AMS, but not SAN-AMS. And in some instances (EY, FJ, etc.) AA US may not see availability that AA Australia or New Zealand might see.
Full list of additional airline partners offering award redemptions
- TN - Air Tahiti Nui
- AS - Alaska Airlines/Horizon Air
- 9K - Cape Air
- EY - Etihad Airways
- FJ - Fiji Airways
- GF - Gulf Air
- HA - Hawaiian Airlines
NOTE: Ticketing charge
Effective February 16, 2015, a Reservations Ticketing Service Charge of $30.00 for domestic itineraries and $40.00 for international itineraries will be applied by AA Reservations when ticketing award reservations that can be booked on aa.com. The charge is waived for award reservations that cannot be booked on aa.com including reduced mileage awards, and for Executive Platinums. N.B. Executive Platinums booking award for non-EP will pay the service charges.
Code:
oneworld Partners Award Fare Codes First-Business-Economy -------------------------------------------------------- AA - American Airlines Z U T -------------------------------------------------------- AY – Finnair U X -------------------------------------------------------- BA – British Airways Z U X -------------------------------------------------------- CX – Cathay Pacific Z U T KA - DragonAir -------------------------------------------------------- IB – Iberia U X -------------------------------------------------------- JL – Japan Airlines (Intl) Z U T JL – Japan Airlines (Dom) Z D S -------------------------------------------------------- LATAM Group JJ - TAM Airlines O I X LA – LAN Chile Z U T XL - LAN Ecuador LP - LAN Peru 4M - LAN Argentina -------------------------------------------------------- MH - Malaysia Airlines P U X -------------------------------------------------------- QF - QANTAS Airways P U X -------------------------------------------------------- QR - Qatar Airways Z U X -------------------------------------------------------- RJ – Royal Jordanian U X -------------------------------------------------------- S7 – S7 Airlines U E -------------------------------------------------------- UL - SriLankan Airlines -------------------------------------------------------- Other Partners First Business Economy -------------------------------------------------------- FJ – Fiji Airways U X -------------------------------------------------------- TN – Air Tahiti Nui F for Business U for Economy -------------------------------------------------------- AS – Alaska Airlines A W -------------------------------------------------------- LY – El Al Israel P X E -------------------------------------------------------- EY - Etihad O I N -------------------------------------------------------- HA – Hawaiian Airlines D T --------------------------------------------------------
Other rules that may affect your awards:
Award Rules
American Airlines Awards are valid for travel on flights that are marketed and operated by AA (no codeshares). These awards can be booked online at AA.com.
oneworld and Other Airline awards are valid for travel on AA and any of its partner airlines, and can include travel on multiple partners. Many of these awards must be booked over the phone, and will not incur a Ticketing Service Charge (waived for EXPs in any case) if they cannot be booked online.
Up to four one-way awards can be booked on a single PNR. Codeshares are not bookable as Awards.
MPM or Maximum Permitted Miles: A Fare or award may not exceed the most direct routing by more than 25% (unless the fare routing includes a ticketed point deduction (essentially a miles allowance that extends MPM). See MPM / Maximum Permitted Mileage & Ticketed Point Deductions (merged threads).
Stopovers and Connections
Stopovers are no longer allowed on AA awards. Stopovers will require multiple awards.
Connections are limited to two connections / three flight segments for domestic awards, and three connections / four flight segments for international awards as of Aug 2017. Link
Domestic Connections must be under 4 hours for domestic flights, with some exceptions: "LIFO" (Last In - First Out connections are generally allowed.
Hawaii itinerary: Effective on 14 Jul 2014 on an all-AA-metal award itinerary, you now have up to 18 hours to connect when traveling to/from Hawaii. NOTE: Hawaii interisland connections must be separate awards and can not be included as part of a mainland-island award.
International Connections must generally not exceed 23:59 hours. Some leeway has occasionally been granted when connecting flights are not daily. If the itinerary includes an international flight, the rules for international connections apply. Link to these courtesy of JonNYC.
If there is a non-stop flight that departs after the 4h / 23h59m windows and arrives at the destination earlier than a connecting flight within the 4h / 23h59m window, the passenger may be booked on the non-stop flight. It may be difficult getting some agents to book this.
"Most Significant Carrier" rule: To price as a single award, AAdvantage requires the most significant carrier to publish a cash fare (non-constructed) between the origin and destination. Airline MSC (e.g. DFW-SFO-HKG-BKK, CX SFO-HKG is the prevailing or most significant carrier) would have to have a published fare from XXX to YYY that allows travel on all included airlines, and routing that you want. If the MSC only offers constructed fares between your desired origin and destination, AA will price this as two awards.
Constructed fares: Another rule disallows awards where the fare must be constructed (also referred to as "YY"): Using a partner, the trip will require two awards if the governing carrier (e,g. airline operating on the major route, such as transpacific carrier) doesn't publish a through fare that includes the award's proposed origin and destination that allows the carriers proposed.
See this thread about examples using TN.
Married Segment Logic - a prospective trip may be available when searching segment by segment, yet not be bookable through from origin to destination. When selling seats for through flights and the desired inventory is not available, you cannot opt to sell the flight point-to-point. If sold point-to-point, the error response MULTIPLE SEGMENTS FOR SAME FLIGHT - SELL AS ONE SEGMENT will be received, indicating this booking is not allowed. Overriding the error check by ending the PNR twice is not acceptable.
See Award with available segments not bookable? (Married Segment issues)
Award Rules
American Airlines Awards are valid for travel on flights that are marketed and operated by AA (no codeshares). These awards can be booked online at AA.com.
oneworld and Other Airline awards are valid for travel on AA and any of its partner airlines, and can include travel on multiple partners. Many of these awards must be booked over the phone, and will not incur a Ticketing Service Charge (waived for EXPs in any case) if they cannot be booked online.
Up to four one-way awards can be booked on a single PNR. Codeshares are not bookable as Awards.
MPM or Maximum Permitted Miles: A Fare or award may not exceed the most direct routing by more than 25% (unless the fare routing includes a ticketed point deduction (essentially a miles allowance that extends MPM). See MPM / Maximum Permitted Mileage & Ticketed Point Deductions (merged threads).
Stopovers and Connections
Stopovers are no longer allowed on AA awards. Stopovers will require multiple awards.
Connections are limited to two connections / three flight segments for domestic awards, and three connections / four flight segments for international awards as of Aug 2017. Link
Domestic Connections must be under 4 hours for domestic flights, with some exceptions: "LIFO" (Last In - First Out connections are generally allowed.
Hawaii itinerary: Effective on 14 Jul 2014 on an all-AA-metal award itinerary, you now have up to 18 hours to connect when traveling to/from Hawaii. NOTE: Hawaii interisland connections must be separate awards and can not be included as part of a mainland-island award.
International Connections must generally not exceed 23:59 hours. Some leeway has occasionally been granted when connecting flights are not daily. If the itinerary includes an international flight, the rules for international connections apply. Link to these courtesy of JonNYC.
If there is a non-stop flight that departs after the 4h / 23h59m windows and arrives at the destination earlier than a connecting flight within the 4h / 23h59m window, the passenger may be booked on the non-stop flight. It may be difficult getting some agents to book this.
"Most Significant Carrier" rule: To price as a single award, AAdvantage requires the most significant carrier to publish a cash fare (non-constructed) between the origin and destination. Airline MSC (e.g. DFW-SFO-HKG-BKK, CX SFO-HKG is the prevailing or most significant carrier) would have to have a published fare from XXX to YYY that allows travel on all included airlines, and routing that you want. If the MSC only offers constructed fares between your desired origin and destination, AA will price this as two awards.
Constructed fares: Another rule disallows awards where the fare must be constructed (also referred to as "YY"): Using a partner, the trip will require two awards if the governing carrier (e,g. airline operating on the major route, such as transpacific carrier) doesn't publish a through fare that includes the award's proposed origin and destination that allows the carriers proposed.
See this thread about examples using TN.
Married Segment Logic - a prospective trip may be available when searching segment by segment, yet not be bookable through from origin to destination. When selling seats for through flights and the desired inventory is not available, you cannot opt to sell the flight point-to-point. If sold point-to-point, the error response MULTIPLE SEGMENTS FOR SAME FLIGHT - SELL AS ONE SEGMENT will be received, indicating this booking is not allowed. Overriding the error check by ending the PNR twice is not acceptable.
See Award with available segments not bookable? (Married Segment issues)
Resources
Some airlines or areas have different, extra or special characteristics for securing awards. See
aa.com Basic (front page) vs Advanced Award Search Results (abbreviated results for front page search vs. Advanced award search)
AAdvantage awards to / from Australia, New Zealand link
AAdvantage awards to the Galápagos Islands, Ecuador link
AAdvantage awards on Air Tahiti Nui link
AAdvantage awards using British Airways incurring (avoiding) high fees link
AAdvantage award on Cathay Pacific (and Cathay Dragon) link
AAdvantage awards using Etihad Airways link
AAdvantage awards using Fiji Airways link
AAdvantage awards using Japan Airlines link
AAdvantage awards using Qantas Airways link
AAdvantage awards on S7 (Siberian) Airlines link
aa.com Basic (front page) vs Advanced Award Search Results (abbreviated results for front page search vs. Advanced award search)
AAdvantage awards to / from Australia, New Zealand link
AAdvantage awards to the Galápagos Islands, Ecuador link
AAdvantage awards on Air Tahiti Nui link
AAdvantage awards using British Airways incurring (avoiding) high fees link
AAdvantage award on Cathay Pacific (and Cathay Dragon) link
AAdvantage awards using Etihad Airways link
AAdvantage awards using Fiji Airways link
AAdvantage awards using Japan Airlines link
AAdvantage awards using Qantas Airways link
AAdvantage awards on S7 (Siberian) Airlines link
Awards assistance tools: Use at your own risk; may not be up to date. These are not recommendations.
- Check this oneworld interactive map and timetable by Innosked to see potential routes.
- British Airways Executive Club: You can sign up for British Airways Executive Club, Japan Airlines JAL Mileage Bank or Qantas Frequent Flyer to use their sites to find awards (look for the lowest level awards) you can't see on aa.com. BA in particular is prone to show "phantom" availability.
- Award booking services - list and reviews (FT thread)
- Award Nexus: It's easy to do your experiments for some free browsing (click "more signup options" under the green Purchase button to sign up with your FlyerTalk login info). You might want to run each segment rather than origin to destination.
...Award Nexus is free (up to a point) for FlyerTalk users. Click "more signup options" under the green Purchase button to sign up for free as a FlyerTalk member.
What I like about Award Nexus is it has a much nicer user interface than BA and lets you choose whether to search through BA and/or QF, and as you can see each of those may give somewhat different results.
The "cost" to do all these searches once was a total of 12 points, and you get 200 points free when you signup, and then every 90 days you can reload 100 more points for free (once you're below 10 points). So that gives an idea of how many searches could do free...
- AwardAce: Compare Award Redemptions Across Airlines In Seconds
- AwardHacker: "a tool we build to tell you how to travel with the least miles"
- Award Nexus: which can search availability but can't determine cost, with FT member free limited use
- Economical Excursionist's Tools: compare Frequent Flyer Mile Redemptions
- ExpertFlyer is a common tool used on FT. There is a $99.99 annual fee, monthly fee and five day trial
- Great Circle Mapper is useful for calculating distance and MPM (Maximum Permitted Mileage)
- You can try PEX+ (currently in beta), which will even tell you how many miles you'll need, though it draws data from aa.com and S7 so it can't reveal awards that can not be seen on those sites.
- Travel Codex Award Maximiser commercial blog
Also see:
aa.com Basic (front page) vs Advanced Award Search Results
Phantom / false AA award availability with AA partners (consolidated)
oneworld and Other Airline (Partner) Awards info, rules 2014 on
Help with British Airways / BA surcharge / YQ (AA award on BA, consolidated) (Awards using BA incur significant "YQ" surcharges.)
UK APD / Air Passenger Duty charged for UK departures[/quote] (Flights originating in the UK other than INV or BFS - or connections 24:00 or over - incur UK Air Passenger Duty excise taxes.)
MileSAAver / SAAver award reduction / scarcity >= Aug 2011 onward (consolidated)
Older posts from 2017 have been archived to: this archive thread
Older posts from 2016 have been archived to: this archive thread
Older posts through 2015 have been archived to: this archive thread
ARCHIVE: 2017 HELP DESK: MileSAAver / SAAver award questions, assistance
Jan 4, 2017, 7:33 pm
#31
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,740
Long time US flyer, have a question about how the new AA is updating award bucket inventory.
Back in the day on US, they used to do a bucket reallocation overnight (often Tuesday into Wednesday early AM). When does AA seem to do their reallocations for award availability? I am trying to book some transcons for May and am finding the F SAAver availablility is sparse... and when I can find them, they may have weird connections. Is this the new normal on AA?
Back in the day on US, they used to do a bucket reallocation overnight (often Tuesday into Wednesday early AM). When does AA seem to do their reallocations for award availability? I am trying to book some transcons for May and am finding the F SAAver availablility is sparse... and when I can find them, they may have weird connections. Is this the new normal on AA?
Jan 4, 2017, 7:51 pm
#32
Join Date: Jul 2013
Posts: 85
I just booked a reservation from Taipei, Taiwan to Atlanta, Georgia on Jan 25th in Economay. I had thought that the mileage cost would be 35,000 miles (Asia Region 2 to continguous United States on a MileSaaver ticket), but the agent said that it was 37,500. What am I missing here? Am I just reading the award chart incorrectly?
Thanks in advance.
Thanks in advance.
Jan 4, 2017, 8:23 pm
#33
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
I'm trying to use AA miles, likely on Qatar, to get from LAX to Kilimanjaro Africa, and back in September 2017. Right now they aren't showing availability in business or coach on the dates I need - Sept 9 or 10 going, and 23rd or 24th coming back.
Is there any way to tell if reward seats are sold out or not yet released? If not yet released, any way to tell when they will be?
Thanks in advance for any help or guidance.
Is there any way to tell if reward seats are sold out or not yet released? If not yet released, any way to tell when they will be?
Thanks in advance for any help or guidance.
I originally wanted my upcoming (Feb 2017, booked 11 months earlier) LAX-DOH-JNB and return to be weekend flights, but after seeing this pattern, I changed to midweek departure and return.
Jan 4, 2017, 9:07 pm
#34
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,530
I just booked a reservation from Taipei, Taiwan to Atlanta, Georgia on Jan 25th in Economay. I had thought that the mileage cost would be 35,000 miles (Asia Region 2 to continguous United States on a MileSaaver ticket), but the agent said that it was 37,500. What am I missing here? Am I just reading the award chart incorrectly?
Thanks in advance.
Thanks in advance.
Partner award chart here:
https://www.aa.com/i18n/aadvantage-p...ward-chart.jsp
Jan 4, 2017, 10:20 pm
#35
Join Date: Nov 2011
Location: ORD
Programs: status free since 2017
Posts: 2,188
Is it just me or Milesaver domestic availability has gone down the toilet? I have looked at three different destinations and getting nothing around weekends. Only awards open are in middle of the week.
First screwing us on confirmed upgrades and now the milesaver domestic inventory is getting wiped... AA is turning into the new DL.
First screwing us on confirmed upgrades and now the milesaver domestic inventory is getting wiped... AA is turning into the new DL.
Jan 5, 2017, 1:06 am
#36
Join Date: Jul 2013
Posts: 85
I don't think you're reading the chart incorrectly; I think you're reading the incorrect chart.
Partner award chart here:
https://www.aa.com/i18n/aadvantage-p...ward-chart.jsp
Partner award chart here:
https://www.aa.com/i18n/aadvantage-p...ward-chart.jsp
Jan 5, 2017, 5:24 am
#37
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,530
Jan 5, 2017, 3:33 pm
#38
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
Jan 6, 2017, 5:40 pm
#39
Join Date: Jan 2017
Posts: 4
HELP NEWBIE ~ Award Travel to Europe in July
Hi Everyone. I am interested in booking an award travel to Italy preferably in Business since I've never done it but not essential. I'm looking for your expertise. We need to be in Milan from July 17-23 and back in Charlotte on August 1 but interested in stopping in Paris for a couple of days either in the beginning or end of the trip. While in Italy we will use the train to get around. We don't mind partner airlines.
Jan 6, 2017, 5:46 pm
#40
Join Date: Apr 2004
Location: CA
Posts: 1,302
AA doesn't have stopovers. best bet is to fly to Paris then use Avios or cheap cash fares on ryan air / easyjet/ simliar type of budget airline to get around in europe.
Hi Everyone. I am interested in booking an award travel to Italy preferably in Business since I've never done it but not essential. I'm looking for your expertise. We need to be in Milan from July 17-23 and back in Charlotte on August 1 but interested in stopping in Paris for a couple of days either in the beginning or end of the trip. While in Italy we will use the train to get around. We don't mind partner airlines.
Jan 6, 2017, 7:34 pm
#41
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,740
Hi Everyone. I am interested in booking an award travel to Italy preferably in Business since I've never done it but not essential. I'm looking for your expertise. We need to be in Milan from July 17-23 and back in Charlotte on August 1 but interested in stopping in Paris for a couple of days either in the beginning or end of the trip. While in Italy we will use the train to get around. We don't mind partner airlines.
A possible itinerary can be - Fly to Paris (CDG) and Fly home from Milan. Reason for that is, CDG has twice or more the taxes than MXP. Fly home from Milan would save quite a few bucks than from Paris.
After finishing Paris you can fly LCC to either Milan or Rome. Touring Italy as you plan. Fly home from Milan.
Ticket it as 2 tickets as AA is one-way system, there is no such thing as R/T which is merely 2 one-way awards put together. By ticketing them separately, you have much more flexibility in optimizing your itinerary, but a disadvantage when you need to cancel your trip, you has twice the fee. So you can weigh the pro and con.
Jan 6, 2017, 8:44 pm
#42
Join Date: Jul 2009
Posts: 147
Think I've seen this here before but can't find it. Booked award travel via aa.com, and part of the itinerary is on BA. Can I choose seats on BA without paying an extra cost?
Jan 6, 2017, 9:36 pm
#43
Join Date: Feb 1999
Location: Denver CO
Posts: 3,682
http://www.britishairways.com/en-us/...ving-your-seat
Happy's advice is solid on all counts (as usual) but as a practical matter, finding AA Saver Awards other than on BA for transatlantic travel is about as likely to be as fruitful as Diogenes search for an honest man. Even routings like CDG-JFK which almost always used to have a few seats have nothing. Many consider BA an inferior product and whatever one thinks of quality, the fees are enormous.
Jan 7, 2017, 7:51 am
#44
Join Date: Jun 2001
Location: West Michigan
Programs: DL, UA, AA, B6, BA (airline status-free leisure traveler), Hilton Diamond
Posts: 1,963
Search for segments separately
Been searching daily for last two weeks to determine AA pattern for loading economy saver seats from ORF, WAS, or CLT to KOA (Hawaii) at the 331 day window.
I have found workable availability by searching separate segments individually that do NOT show up when searching from beginning airports to KOA.
What is AA connection criteria used for allowable award seats? Is it allowed as long as you are not at a connecting airport for longer than 24 hrs?
So can I place both workable award segments on hold and then call in to have the rep combine into the same award - will they do this?
Also, please remind me how long am I allowed to "hold" award seats.
Thank you.
I have found workable availability by searching separate segments individually that do NOT show up when searching from beginning airports to KOA.
What is AA connection criteria used for allowable award seats? Is it allowed as long as you are not at a connecting airport for longer than 24 hrs?
So can I place both workable award segments on hold and then call in to have the rep combine into the same award - will they do this?
Also, please remind me how long am I allowed to "hold" award seats.
Thank you.
Residing in a secondary market, I almost always have connectors
Jan 7, 2017, 9:18 am
#45
Join Date: Jul 2009
Posts: 147
Not unless you have One World status. If you are an AA gold, that makes you a OW Ruby and you can select seats a week ahead of the flight (T-7). No status means either no seat selection in advance of check-in or pay to select seats.
http://www.britishairways.com/en-us/...ving-your-seat
Happy's advice is solid on all counts (as usual) but as a practical matter, finding AA Saver Awards other than on BA for transatlantic travel is about as likely to be as fruitful as Diogenes search for an honest man. Even routings like CDG-JFK which almost always used to have a few seats have nothing. Many consider BA an inferior product and whatever one thinks of quality, the fees are enormous.
http://www.britishairways.com/en-us/...ving-your-seat
Happy's advice is solid on all counts (as usual) but as a practical matter, finding AA Saver Awards other than on BA for transatlantic travel is about as likely to be as fruitful as Diogenes search for an honest man. Even routings like CDG-JFK which almost always used to have a few seats have nothing. Many consider BA an inferior product and whatever one thinks of quality, the fees are enormous.