Jan 3, 2019, 6:26 pm
Last edit by: JDiver
HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2019)
Please read this wiki carefully; some fine nuances exist.
Please read this wiki carefully; some fine nuances exist.
Link to aa.com Admirals Club, Flagship Lounge Access rules.
Also see Admirals Club rates increasing, new restrictions: 2019
PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE
The Lounge Access Help Desk
To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.
New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.
Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.
Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.
Finally, a few guidelines for members posting queries to this thread:
- Please DO make an effort to review the listed resources before posting here.
- Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
- Please DO understand it could take some time for answers (especially on holidays and weekends.)
- Please DO thank helpful members volunteering to reply to your questions.
Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)
Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions
Sincerely,
The American Airlines AAdvantage forum Moderator Team
(Help Desk established by dstan)
=================end mod note===================
NOTE: The kduarte Lounge Access tool page has become unavailable
Help Desk: Lounge Access Rules / Will I Have Lounge Access?
Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized Executive card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum or Platinum Pro (oneworld Sapphire) or Concierge Key or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America destinations other than MEX as AAdvantage elite or AA elite in Business class. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com.
Admirals Club members paid or Executive primary cardholder members) are entitled guests as follows:
Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.
Executive card subsidiary cardholders have admission as well.
PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP and CK members are also eligible for access to nearly all oneworld First Class lounges, including Flagship Lounges.
For AA status-based access (PLT, PPRO, EXP, Concierge Key),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day.
Lounges operated by third parties or premium lounges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges, AA Flagship First Dining) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.
*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.
Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.
The following exceptions apply: (in part; for the entire list, see here)
American Airlines and Qantas paid programmes
American Airlines and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.
American Airlines AAdvantage member North American flights
American Airlines Airlines AAdvantage members, regardless of their tier status or class of travel, are not eligble for lounge access when travelling solely on North American flights within or between the U.S, Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Carribean. For more information, visit, http://aa.com/i18n/travelInformation...miralsClub.jsp
American Airlines and Qantas paid programmes
American Airlines and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.
American Airlines AAdvantage member North American flights
American Airlines Airlines AAdvantage members, regardless of their tier status or class of travel, are not eligble for lounge access when travelling solely on North American flights within or between the U.S, Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Carribean. For more information, visit, http://aa.com/i18n/travelInformation...miralsClub.jsp
Traveling Flagship® Business Transcontinentalalso gives you lounge access and other amenities:
Los Angeles (LAX) - New York (JFK)
San Francisco (SFO) - JFK
LAX - Boston (BOS) – traveling on A321T aircraft only
LAX - Miami (MIA) – traveling on B777-300 aircraft only (through October 26, 2019)
San Francisco (SFO) - JFK
LAX - Boston (BOS) – traveling on A321T aircraft only
LAX - Miami (MIA) – traveling on B777-300 aircraft only (through October 26, 2019)
The following exceptions apply:
First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and vice-versa are eligible for lounge access. oneworld lounge access page - link
First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and vice-versa are eligible for lounge access. oneworld lounge access page - link
Important Note: Though this announcement excluded Northern South America and Central America, those travelling to or from those destinations in J/F or who hold OWE or OWS, including AA elites, do indeed have access to the Flagship Lounge. See the link below for Flagship Lounge access rules for details.
In the Flagship Dining subsection, they state:
Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:
● Dallas/Fort Worth (DFW) (2019)
● New York (JFK)
● Miami (MIA)
● Los Angeles (LAX)
First Class customers on American’s three class international and transcontinental flights will have exclusive access to Flagship Dining.
● Dallas/Fort Worth (DFW) (2019)
● New York (JFK)
● Miami (MIA)
● Los Angeles (LAX)
First Class customers on American’s three class international and transcontinental flights will have exclusive access to Flagship Dining.
Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.
NOTE: Some Lounges and Clubs are undergoing refurbishment.
Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.
American Express Platinum cardholder Admirals Club access ended 21 March 2014.
NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.
Admirals Club access is granted the day of flight for statusholders flyingoneworld and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.
Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.
N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require Admirals Club members be traveling on a departing AA marketed flight, otherbthan the LAX / TBIT lounge.
Please see the following resources for full details on Lounge Access Rules: (and see below)
. . . ● AA.com: Lounge Access Rules
. . . ● AA.com: American Airlines Flagship Lounge Access Rules
Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.
. . . ● AA.com: Reimaging our lounges
. . . ● AA.com: Admirals Club Membership Guide in a downloadable PDF format.
. . . ● oneworld.com: Lounge Access Rules and Search Tool
. . . ● Wiki: Lounges
. . . ● FT: American Airlines LOUNGE DASHBOARD
For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.
. . . ● Last year's thread:https://www.flyertalk.com/forum/amer...es-2017-a.html
Admirals Club Membership + Reciprocal Qantas Club Access (master thread)
Note: Qantas Club access for Admirals Club members has recently CHANGED
Note: Qantas Club access for Admirals Club members has recently CHANGED
Admirals Club members
As an Admirals Club annual, lifetime member, Citi® / AAdvantage® Executive Card primary cardholder, or AirPass member with Admirals Club privileges, your Qantas Club domestic access has recently changed (again):
Select Qantas Clubs when departing on the same day on a
Qantas operated flight or an American marketed flight operated by Qantas.
Qantas operated flight or an American marketed flight operated by Qantas.
NOTE: This is different than oneworld access rules and pertains only to Admirals Club members.
Also note Qantas will soon begin selling single admission starting at $49, but these at least initially will be restricted to QF Bronze or Silver members and only available during non-peak times. At this time, AA flyers are ineligible. Link to Australian Business Traveller article.
Previously, members could access Qantas domestic lounges with an Admirals Club card without having purchased the AA codeshare. This is no longer permitted. These changes do not include one world Emerald or Sapphire members.
Eligible Admirals Club members must present the following documentation: [/B]
- Government-issued photo ID
- Admirals Club membership card
- Applicable boarding pass for same day travel
NOTE Qantas Club Dress Code: N.B. Qantas Lounges and Clubs will require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. (No open-toe shoes.) c/o hartlogan
ARCHIVE: HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2019)
Mar 20, 2019, 5:22 pm
#121
Join Date: May 2006
Posts: 1,913
ORD Flagship Lounge Access
Hello, I have an AA business class award that has AA-EY segments on it. The return has other one world carriers. The AA leg is domestic connecting to EY on the international leg from ORD. I know EY isn't a One World carrier but the first flight is on AA (domestic first) and the return of the award is in business on other one world carrier.
Mar 20, 2019, 5:27 pm
#122
Join Date: Nov 2018
Posts: 1,285
Hello, I have an AA business class award that has AA-EY segments on it. The return has other one world carriers. The AA leg is domestic connecting to EY on the international leg from ORD. I know EY isn't a One World carrier but the first flight is on AA (domestic first) and the return of the award is in business on other one world carrier.
Mar 20, 2019, 5:37 pm
#123
Join Date: May 2006
Posts: 1,913
The AA domestic leg though is first class connecting to an EY international business class ticket on the outbound.
Mar 20, 2019, 5:39 pm
#124
Join Date: Nov 2018
Posts: 1,285
AA domestic first class does not give a lounge access unless you are flying transcon in 3 class aircraft. EY is not a member of one world so it does now give you access to FL or AC.
Mar 20, 2019, 5:42 pm
#125
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,453
Yea, as mentioned above you won't have access to the AC or FL since EY isn't oneworld. Since you're in EY business though, you will have access to whatever lounge they contract with over in T5.
Mar 23, 2019, 11:59 pm
#126
Join Date: Mar 2019
Location: MD
Posts: 1
ORD Flagship?
Flying AA BWI-ORD in F, connecting to JAL ORD-NRT in J. Before we head over to the international terminal, will we have access to Flagship? Thanks.
Mar 24, 2019, 12:18 am
#127
Join Date: Jan 2012
Programs: AY+ Plat, Marriott Plat, Hyatt Discoverist
Posts: 2,846
Mar 25, 2019, 1:24 am
#128
Join Date: Apr 2018
Posts: 4
Does award travel receive lounge access? Let's say it's an AA/BA codeshare flight throughout the roundtrip itinerary
Mar 25, 2019, 1:55 am
#130
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,086
Mar 26, 2019, 6:17 am
#131
Join Date: Jul 2006
Location: SLC
Posts: 108
Will I indeed have lounge access at ORD? Pardon for being redundant. Thanks.
Mar 31, 2019, 5:30 pm
#133
Join Date: Apr 2018
Location: HKG/LON
Programs: QRPC-Plat/OWE, MPC, BAEC
Posts: 106
Turned away at ORD Admiral's Club on arrival
Hi all,
Just wanted to confirm if I have access to the lounge as the wiki is not exactly clear. I have an entirely domestic itinerary on AA, and I'm OWS on QR. Based on the same day boarding pass will I be able to access the lounge upon landing at the destination?
And the lounge dragon (a supervisor in fact) was pretty condescending when dealing with the issue, blurted I quote, "I don't want to take my time (with the issue). I have more important stuff to do."
Any recourse for the above? Sorry for going off topic in the second part.
Have a lovely day.
Best wishes,
HMA
Just wanted to confirm if I have access to the lounge as the wiki is not exactly clear. I have an entirely domestic itinerary on AA, and I'm OWS on QR. Based on the same day boarding pass will I be able to access the lounge upon landing at the destination?
And the lounge dragon (a supervisor in fact) was pretty condescending when dealing with the issue, blurted I quote, "I don't want to take my time (with the issue). I have more important stuff to do."
Any recourse for the above? Sorry for going off topic in the second part.
Have a lovely day.
Best wishes,
HMA
Mar 31, 2019, 5:34 pm
#134
Join Date: Nov 2018
Posts: 1,285
Hi all,
Just wanted to confirm if I have access to the lounge as the wiki is not exactly clear. I have an entirely domestic itinerary on AA, and I'm OWS on QR. Based on the same day boarding pass will I be able to access the lounge upon landing at the destination?
And the lounge dragon (a supervisor in fact) was pretty condescending when dealing with the issue, blurted I quote, "I don't want to take my time (with the issue). I have more important stuff to do."
Any recourse for the above? Sorry for going off topic in the second part.
Have a lovely day.
Best wishes,
HMA
Just wanted to confirm if I have access to the lounge as the wiki is not exactly clear. I have an entirely domestic itinerary on AA, and I'm OWS on QR. Based on the same day boarding pass will I be able to access the lounge upon landing at the destination?
And the lounge dragon (a supervisor in fact) was pretty condescending when dealing with the issue, blurted I quote, "I don't want to take my time (with the issue). I have more important stuff to do."
Any recourse for the above? Sorry for going off topic in the second part.
Have a lovely day.
Best wishes,
HMA
If you are member of admirals club - you can use it before or after the flight.
Mar 31, 2019, 5:41 pm
#135
Join Date: Apr 2018
Location: HKG/LON
Programs: QRPC-Plat/OWE, MPC, BAEC
Posts: 106
OWE status based lounge access on AA is for departing passengers who have onward travel on any OW flight the same day. Exception to this is you are flying premium transcon in F - you get FL access on arrival.
If you are member of admirals club - you can use it before or after the flight.
Thank you, so there is no option as non-AA elites to use lounges in arrival, even if it is accessible from the terminal? I recall a same day boarding pass being the only requirement on AA... I guess I'm in the wrong then. Thank you!
HMA