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ARCHIVE: HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2019)

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Old Jan 3, 2019, 6:26 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2019)
Please read this wiki carefully; some fine nuances exist.

Link to aa.com Admirals Club, Flagship Lounge Access rules.

Also see Admirals Club rates increasing, new restrictions: 2019
PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE

The Lounge Access Help Desk

To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.

New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.

Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.

Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.

Finally, a few guidelines for members posting queries to this thread:
  • Please DO make an effort to review the listed resources before posting here.
  • Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
  • Please DO understand it could take some time for answers (especially on holidays and weekends.)
  • Please DO thank helpful members volunteering to reply to your questions.

Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)

Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions

Sincerely,
The American Airlines AAdvantage forum Moderator Team
(Help Desk established by dstan)
=================end mod note===================

NOTE: The kduarte Lounge Access tool page has become unavailable

Help Desk: Lounge Access Rules / Will I Have Lounge Access?

Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized Executive card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum or Platinum Pro (oneworld Sapphire) or Concierge Key or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America destinations other than MEX as AAdvantage elite or AA elite in Business class. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com.

Admirals Club members paid or Executive primary cardholder members) are entitled guests as follows:

Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.
* Note that AA no longer offers a 30-day membership as of July 25 2016.

Executive card subsidiary cardholders have admission as well.

PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP and CK members are also eligible for access to nearly all oneworld First Class lounges, including Flagship Lounges.

For AA status-based access (PLT, PPRO, EXP, Concierge Key),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day.

Lounges operated by third parties or premium lounges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges, AA Flagship First Dining) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.

*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.

Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.

The following exceptions apply: (in part; for the entire list, see here)

American Airlines and Qantas paid programmes

American Airlines and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.

American Airlines AAdvantage member North American flights

American Airlines Airlines AAdvantage members, regardless of their tier status or class of travel, are not eligble for lounge access when travelling solely on North American flights within or between the U.S, Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Carribean. For more information, visit, http://aa.com/i18n/travelInformation...miralsClub.jsp


Traveling Flagship® Business Transcontinentalalso gives you lounge access and other amenities:
Los Angeles (LAX) - New York (JFK)
San Francisco (SFO) - JFK
LAX - Boston (BOS) – traveling on A321T aircraft only
LAX - Miami (MIA) – traveling on B777-300 aircraft only (through October 26, 2019)
The following exceptions apply:

First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and vice-versa are eligible for lounge access. oneworld lounge access page - link
On February 17 2016, AA announced an addition to the above. As stated on their Reimagining our lounges page, in the Flagship Lounges section, "Starting in 2017, lounge access will be extended to customers booked in Business and First Class on A321T, Trans-Atlantic, Trans-Pacific and deep South American flights."
Important Note: Though this announcement excluded Northern South America and Central America, those travelling to or from those destinations in J/F or who hold OWE or OWS, including AA elites, do indeed have access to the Flagship Lounge. See the link below for Flagship Lounge access rules for details.

In the Flagship Dining subsection, they state:

Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:

● Dallas/Fort Worth (DFW) (2019)

● New York (JFK)

● Miami (MIA)

● Los Angeles (LAX)

First Class customers on American’s three class international and transcontinental flights will have exclusive access to Flagship Dining.
All Admirals Club visitors receive free Wi-Fi access at Admirals Clubs (password is available at front desk and throughout the Club on signs), some non-alcoholic and "well" (lower price tier) alcoholic beverages, counter snacks and offered food items; free computer terminals are available for all passengers, and many Clubs have Business Centers and tethered Samsung Galaxy tablets in seating areas. Passengers accessing Admirals Clubs based on status or class of service on international travel are entitled to free drinks coupons usable for higher-tier non-alcoholic and alcoholic beverages and bottles of water.

Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.

NOTE: Some Lounges and Clubs are undergoing refurbishment.

Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.

American Express Platinum cardholder Admirals Club access ended 21 March 2014.

NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.

Admirals Club access is granted the day of flight for statusholders flyingoneworld and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.

Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.

N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require Admirals Club members be traveling on a departing AA marketed flight, otherbthan the LAX / TBIT lounge.

Please see the following resources for full details on Lounge Access Rules: (and see below)

. . . ● AA.com: Lounge Access Rules

. . . ● AA.com: American Airlines Flagship Lounge Access Rules

Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.

. . . ● AA.com: Reimaging our lounges

. . . ● AA.com: Admirals Club Membership Guide in a downloadable PDF format.

. . . ● oneworld.com: Lounge Access Rules and Search Tool

. . . ● Wiki: Lounges

. . . ● FT: American Airlines LOUNGE DASHBOARD


For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.

. . . ● Last year's thread:https://www.flyertalk.com/forum/amer...es-2017-a.html




Admirals Club Membership + Reciprocal Qantas Club Access (master thread)
Note: Qantas Club access for Admirals Club members has recently CHANGED

Admirals Club members

As an Admirals Club annual, lifetime member, Citi® / AAdvantage® Executive Card primary cardholder, or AirPass member with Admirals Club privileges, your Qantas Club domestic access has recently changed (again):

Select Qantas Clubs when departing on the same day on a

Qantas operated flight or an American marketed flight operated by Qantas
.

NOTE: This is different than oneworld access rules and pertains only to Admirals Club members.

Also note Qantas will soon begin selling single admission starting at $49, but these at least initially will be restricted to QF Bronze or Silver members and only available during non-peak times. At this time, AA flyers are ineligible. Link to Australian Business Traveller article.

Previously, members could access Qantas domestic lounges with an Admirals Club card without having purchased the AA codeshare. This is no longer permitted. These changes do not include one world Emerald or Sapphire members.

Eligible Admirals Club members must present the following documentation: [/B]

  • Government-issued photo ID

  • Admirals Club membership card

  • Applicable boarding pass for same day travel


NOTE Qantas Club Dress Code: N.B. Qantas Lounges and Clubs will require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. (No open-toe shoes.) c/o hartlogan
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ARCHIVE: HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2019)

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Old Feb 3, 2019, 12:01 pm
  #46  
 
Join Date: Nov 2016
Posts: 812
Flying DOH>ORD on QR in J. Connecting to AA in economy, on a separate ticket. Am I allowed to use the Flagship lounge as an arrival lounge in ORD?
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Old Feb 3, 2019, 12:49 pm
  #47  
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Originally Posted by shimps1
Flying DOH>ORD on QR in J. Connecting to AA in economy, on a separate ticket. Am I allowed to use the Flagship lounge as an arrival lounge in ORD?
Yep, separate tickets have no bearing on lounge access, just make sure to save your DOH-ORD boarding pass to show for entry.
JJeffrey is online now  
Old Feb 6, 2019, 5:09 am
  #48  
 
Join Date: Jan 2018
Posts: 228
What lounges would people recommend in PHL, AMS and LHR please?

Routing - CLT-PHL-AMS / AMS-LHR-CLT as PPRO.

Thank you.
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Old Feb 6, 2019, 5:32 am
  #49  
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Originally Posted by thedeeg
What lounges would people recommend in PHL, AMS and LHR please?

Routing - CLT-PHL-AMS / AMS-LHR-CLT as PPRO.

Thank you.
PHL: Admirals Club by A15, which should be closest to your departure gate

AMS: BA lounge is your only option

LHR: Both the CX and QF business lounges in LHR T3 are very nice
thedeeg likes this.
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Old Feb 6, 2019, 9:24 am
  #50  
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Join Date: Jan 2017
Location: Tokyo
Programs: Marriott (Titanium), British Airways (Gold), American Airlines
Posts: 26
Hello All,

Trying to make a lounge plan, but wanted feedback on how strict they are about lounge access w/ a child (6 years old). Myself, wife and child are flying all F award tickets on 17 and 18 Feb. Exact flights are:

AA3352 BUF-ORD, 17FEB
6 Hour Layover
AA2300 ORD-DFW 17FEB
Overnight Layover
AA123 DFW-HNL 18 FEB

I have BA Silver (OW Sapphire), Priority Pass, Centurion, and am Active Duty Military. Any thoughts on the best lounges? I was hoping to try Flagship ORD on the 17th or DFW on the morning of the 18th prior to DFW-HNL, but don't want to waste the time if they won't let me in with three total. Active Duty usually gets into the AC with family (up to 4), but I assume not Flagship. Any thoughts or feedback would be appreciated.
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Old Feb 6, 2019, 10:48 am
  #51  
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Posts: 12,438
Originally Posted by tofumatt
Hello All,

Trying to make a lounge plan, but wanted feedback on how strict they are about lounge access w/ a child (6 years old). Myself, wife and child are flying all F award tickets on 17 and 18 Feb. Exact flights are:

AA3352 BUF-ORD, 17FEB
6 Hour Layover
AA2300 ORD-DFW 17FEB
Overnight Layover
AA123 DFW-HNL 18 FEB

I have BA Silver (OW Sapphire), Priority Pass, Centurion, and am Active Duty Military. Any thoughts on the best lounges? I was hoping to try Flagship ORD on the 17th or DFW on the morning of the 18th prior to DFW-HNL, but don't want to waste the time if they won't let me in with three total. Active Duty usually gets into the AC with family (up to 4), but I assume not Flagship. Any thoughts or feedback would be appreciated.
When traveling with kids over the official guest limit it's always a YMMV situation depending on the agent, impossible to say for sure.. In most cases I'd say the AC's and FL's are pretty lenient when it comes to letting a younger child in that's technically over the guest limit. With a 6 hr layover at ORD you might as well give it a shot.
tofumatt likes this.
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Old Feb 6, 2019, 10:50 am
  #52  
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by tofumatt
Hello All,

Trying to make a lounge plan, but wanted feedback on how strict they are about lounge access w/ a child (6 years old). Myself, wife and child are flying all F award tickets on 17 and 18 Feb. Exact flights are:

AA3352 BUF-ORD, 17FEB
6 Hour Layover
AA2300 ORD-DFW 17FEB
Overnight Layover
AA123 DFW-HNL 18 FEB

I have BA Silver (OW Sapphire), Priority Pass, Centurion, and am Active Duty Military. Any thoughts on the best lounges? I was hoping to try Flagship ORD on the 17th or DFW on the morning of the 18th prior to DFW-HNL, but don't want to waste the time if they won't let me in with three total. Active Duty usually gets into the AC with family (up to 4), but I assume not Flagship. Any thoughts or feedback would be appreciated.
With a six year old child they’re likely, but IMO not bound, to let you in.
tofumatt likes this.
JDiver is offline  
Old Feb 7, 2019, 10:05 am
  #53  
 
Join Date: Mar 2013
Posts: 14
Lounge Access

Hello,

I will be Flying Cleveland to Cancun this month in business class. Does a business class ticket to Mexico allow Admirals Club access? Tried searching with no luck.

Thanks,

Ben
BEN52 is offline  
Old Feb 7, 2019, 10:08 am
  #54  
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Join Date: Feb 2001
Location: RDU <|> MMX
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Posts: 12,438
Originally Posted by BEN52
Hello,

I will be Flying Cleveland to Cancun this month in business class. Does a business class ticket to Mexico allow Admirals Club access? Tried searching with no luck.

Thanks,

Ben
Nope, no lounge access when flying to/from Cancun (or anywhere else in the Caribbean). Mexico City is the only exception.

https://www.flyertalk.com/forum/amer...es-2019-a.html
JJeffrey is online now  
Old Feb 7, 2019, 8:13 pm
  #55  
 
Join Date: Nov 2018
Programs: Asia Miles
Posts: 5
Lounge access at HKIA: Arrives on CX First, departs on SQ Economy

Hi All,

If I'm arriving HKG on CX first class from CDG, and then taking SQ economy class to SIN on the same day, do I have access to CX First Class lounge during my transit in HKG?

Please advise, thank you.
AJakeB is offline  
Old Feb 7, 2019, 10:04 pm
  #56  
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Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,991
Originally Posted by AJakeB
Hi All,

If I'm arriving HKG on CX first class from CDG, and then taking SQ economy class to SIN on the same day, do I have access to CX First Class lounge during my transit in HKG?

Please advise, thank you.
Sadly, not based on your flights.

Your travel from HKG needed to be on a oneworld marketed and operated flight.
serfty is offline  
Old Feb 7, 2019, 11:32 pm
  #57  
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by AJakeB
Hi All,

If I'm arriving HKG on CX first class from CDG, and then taking SQ economy class to SIN on the same day, do I have access to CX First Class lounge during my transit in HKG?

Please advise, thank you.
If you were flying onward on a oneworld airline, you would. Flying out on Singapore, you’re entitled to anything SQ offers coach passengers.
JDiver is offline  
Old Feb 8, 2019, 4:15 am
  #58  
 
Join Date: Jan 2018
Posts: 228
Originally Posted by JJeffrey
PHL: Admirals Club by A15, which should be closest to your departure gate

AMS: BA lounge is your only option

LHR: Both the CX and QF business lounges in LHR T3 are very nice
Thank you.

Looking forward to trying the CX and / or the QF lounges.
thedeeg is offline  
Old Feb 8, 2019, 9:48 am
  #59  
 
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,086
Originally Posted by thedeeg


Thank you.

Looking forward to trying the CX and / or the QF lounges.
Heck, if you have enough time, you can check out all four OW lounges in T3. They are all within minutes of each other. So in addition to the QF and CX lounges, both BA and AA also have lounges there.
teemuflyer is offline  
Old Feb 13, 2019, 1:03 am
  #60  
 
Join Date: Oct 2016
Location: YVR/SEA
Programs: AA EXP, Aeroplan 75K
Posts: 19
Flying YVR-JFK-BOS, first leg on CX and the second on AA (different tickets). Would J/AA plat status grant access to admirals club or FL in this instance?

Thanks
chan_hkg is offline  


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