Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > American Airlines | AAdvantage
Reload this Page >

HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2019)

HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2019)

    Hide Wikipost
Old Aug 4, 19, 3:22 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: SpammersAreScum
Wiki Link
HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2019)
Please read this wiki carefully; some fine nuances exist.

Link to aa.com Admirals Club, Flagship Lounge Access rules.

Also see Admirals Club rates increasing, new restrictions: 2019
PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE

The Lounge Access Help Desk

To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.

New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.

Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.

Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are 100% sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.

Finally, a few guidelines for members posting queries to this thread:
  • Please DO make an effort to review the listed resources before posting here.
    • Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
      • Please DO understand it could take some time for answers (especially on holidays and weekends.)
        • Please DO thank helpful members volunteering to reply to your questions.

Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)

Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions

Sincerely,
The American Airlines AAdvantage forum Moderator Team
(Help Desk established by dstan)
=================end mod note===================

NOTE: The kduarte Lounge Access tool page has become unavailable

Help Desk: Lounge Access Rules / Will I Have Lounge Access?

Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum or Platinum Pro (oneworld Sapphire) or Concierge Key or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America destinations other than MEX as AAdvantage elite or AA elite in Business class. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com.

Admirals Club members paid or Executive primary cardholder members) are entitled guests as follows:

Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.
* Note that AA no longer offers a 30-day membership as of July 25 2016.

Executive card subsidiary cardholders have admission as well.

For AA status-based access (PLT, PlatPro, EXP, Concierge Key),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day.

PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP and CK members are also eligible for access to nearly all oneworld First Class lounges, including Flagship Lounges.

Lounges operated by third parties or premium lunges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges, AA Flagship First Dining) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.

*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.

Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.

The following exceptions apply: (in part; for the entire list, see here)

American Airlines and Qantas paid programmes

American Airlines and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.

American Airlines AAdvantage member North American flights

American Airlines Airlines AAdvantage members, regardless of their tier status or class of travel, are not eligble for lounge access when travelling solely on North American flights within or between the U.S, Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Carribean. For more information, visit, http://aa.com/i18n/travelInformation...miralsClub.jsp


Traveling Flagshipģ Business Transcontinentalalso gives you lounge access and other amenities:
Los Angeles (LAX) - New York (JFK)
San Francisco (SFO) - JFK
LAX - Boston (BOS) Ė traveling on A321T aircraft only
LAX - Miami (MIA) Ė traveling on B777-300 aircraft only (through October 26, 2019)
The following exceptions apply:

First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and vice-versa are eligible for lounge access. oneworld lounge access page - link
On February 17 2016, AA announced an addition to the above. As stated on their Reimagining our lounges page, in the Flagship Lounges section, "Starting in 2017, lounge access will be extended to customers booked in Business and First Class on A321T, Trans-Atlantic, Trans-Pacific and deep South American flights."
Important Note: Though this announcement excluded Northern South America and Central America, those travelling to or from those destinations in J/F or who hold OWE or OWS, including AA elites, do indeed have access to the Flagship Lounge. See the link below for Flagship Lounge access rules for details.

In the Flagship Dining subsection, they state:

Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:

● Dallas/Fort Worth (DFW) (2019)

● New York (JFK)

● Miami (MIA)

● Los Angeles (LAX)

First Class customers on Americanís three class international and transcontinental flights will have exclusive access to Flagship Dining.
All Admirals Club visitors receive free Wi-Fi access at Admirals Clubs (password is available at front desk and throughout the Club on signs), some non-alcoholic and "well" (lower price tier) alcoholic beverages, counter snacks and offered food items; free computer terminals are available for all passengers, and many Clubs have Business Centers and tethered Samsung Galaxy tablets in seating areas. Passengers accessing Admirals Clubs based on status or class of service on international travel are entitled to free drinks coupons usable for higher-tier non-alcoholic and alcoholic beverages and bottles of water.

Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.

NOTE: Some Lounges and Clubs are undergoing refurbishment.

Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.

American Express Platinum cardholder Admirals Club access ended 21 March 2014.

NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.

Admirals Club access is granted the day of flight for statusholders flyingoneworld and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.

Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.

N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require Admirals Club members be traveling on a departing AA marketed flight, otherbthan the LAX / TBIT lounge.

Please see the following resources for full details on Lounge Access Rules: (and see below)

. . . ● AA.com: Lounge Access Rules

. . . ● AA.com: American Airlines Flagship Lounge Access Rules

Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.

. . . ● AA.com: Reimaging our lounges

. . . ● AA.com: Admirals Club Membership Guide in a downloadable PDF format.

. . . ● oneworld.com: Lounge Access Rules and Search Tool

. . . ● Wiki: Lounges

. . . ● FT: American Airlines LOUNGE DASHBOARD


For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.

. . . ● Last year's thread:https://www.flyertalk.com/forum/amer...es-2017-a.html
Print Wikipost

Old May 13, 19, 9:00 pm
  #211  
FlyerTalk Evangelist
 
Join Date: Jan 2002
Posts: 39,802
Originally Posted by flyinggum View Post
Have you not heard of reports of AA international passengers being turned away from these lounges even with OW status simply because they aren't flying in BA or CX metals? The first thing these dragons ask is not are you flying domestic or international but are you flying british or cathay?
I can understand why that would not be the 1st question. If travelling domestically, why would you want to use a lounge in terminal 5 where there are no domestic flights?

They are such small lounges, that not surprising to me that it would gemerally decline access and refer the passenger to the lounge in place for OW passengers on QR, AY or RJ
Dave Noble is offline  
Old May 13, 19, 9:14 pm
  #212  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, MaÓtre-plongeur des Muccis
Posts: 61,406
Originally Posted by flyinggum View Post
I believe they allow eligible Cathay Pacific passengers into the lounge.
All oneworld operated lounges allow others than AAdvantage statusholders. A BA or CX Sapphire or Emerald member can use Admirals Clubs, etc. when theyíre only traveling within North America, Bahamas, Bermuda and the Caribbean. They can all turn otherwise eligible people away due to overcrowding. They may interpret that with a different view than passengers who get denied access.

The following exceptions apply: (in part; for the entire list, see here)

American Airlines and Qantas paid programmes

American Airlines and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.

American Airlines AAdvantage member North American flights

American Airlines Airlines AAdvantage members, regardless of their tier status or class of travel, are not eligble for lounge access when travelling solely on North American flights within or between the U.S, Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Carribean. For more information, visit, http://aa.com/i18n/travelInformation...miralsClub.jsp
JDiver is offline  
Old May 14, 19, 11:37 am
  #213  
 
Join Date: Jul 2010
Location: BUR
Programs: AA, DL Silver, AS, UA, VS, HA, Hilton Gold, Marriott Gold
Posts: 1,231
I know search is my friend but I just canít find the answer.
I have an AAdvantage Executive World Elite MasterCard which has always gotten me access to the AC even when flying another airline. Havenít used it for that scenario since early last year. I know AC membership now requires travel on AA to use the lounge but I canít find any information on this applying to the WE card. Iíll be traveling on DL arriving in RDU in the early morning and Iíd like to use the AC shower there as Iíve done before (the DL SkyClub which I have access to doesnít have a shower). The Lounge Buddy app says I have access but it hasnít always been fully accurate.

Does the WE card still grant holders AC access even when on another carrier?
Oakshadow is online now  
Old May 14, 19, 11:42 am
  #214  
 
Join Date: Nov 2003
Location: VA
Programs: AA EXP, DL Gold, HH Diamond, Wyndham Diamond, Marriott Platinum
Posts: 219
Originally Posted by Oakshadow View Post
I know search is my friend but I just can’t find the answer.
I have an AAdvantage Executive World Elite MasterCard which has always gotten me access to the AC even when flying another airline. Haven’t used it for that scenario since early last year. I know AC membership now requires travel on AA to use the lounge but I can’t find any information on this applying to the WE card. I’ll be traveling on DL arriving in RDU in the early morning and I’d like to use the AC shower there as I’ve done before (the DL SkyClub which I have access to doesn’t have a shower). The Lounge Buddy app says I have access but it hasn’t always been fully accurate.

Does the WE card still grant holders AC access even when on another carrier?




You're good until Nov 1st, 2019... at which point you must be flying AA/Oneworld.


Changes coming soon
Starting November 1, 2019, same-day boarding passes on American Airlines or partner airlines will be required for entry.1

See: https://www.aa.com/i18n/travel-info/...membership.jsp
Oakshadow likes this.

Last edited by skydve1; May 14, 19 at 11:44 am Reason: Added a link...
skydve1 is offline  
Old May 14, 19, 11:46 am
  #215  
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 5,868
Originally Posted by Oakshadow View Post
I know search is my friend but I just canít find the answer.
I have an AAdvantage Executive World Elite MasterCard which has always gotten me access to the AC even when flying another airline. Havenít used it for that scenario since early last year. I know AC membership now requires travel on AA to use the lounge but I canít find any information on this applying to the WE card. Iíll be traveling on DL arriving in RDU in the early morning and Iíd like to use the AC shower there as Iíve done before (the DL SkyClub which I have access to doesnít have a shower). The Lounge Buddy app says I have access but it hasnít always been fully accurate.

Does the WE card still grant holders AC access even when on another carrier?
The requirement that you must have a same day AA or partner boarding pass doesn't kick in until Nov. 1. So if your flight is before then then you're fine, if it's after then no access. There's no difference in "normal" AC memberships and one through the Citi card.
Oakshadow likes this.
JJeffrey is offline  
Old May 17, 19, 9:59 pm
  #216  
 
Join Date: Oct 2016
Location: SJC/SFO
Programs: DL Gold
Posts: 8
SFO-LAX-MIA

Traveling in business on 3-class 77w LAX-MIA, starting in SFO. I know that if LAX-xxx was an international flight I would have access in SFO, but what about the LAX-MIA flight? I believe LAX-MIA is entitled to flagship at LAX, unsure of SFO.

Thanks!!
lgjeff is offline  
Old May 17, 19, 10:02 pm
  #217  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, MaÓtre-plongeur des Muccis
Posts: 61,406
Originally Posted by lgjeff View Post
Traveling in business on 3-class 77w LAX-MIA, starting in SFO. I know that if LAX-xxx was an international flight I would have access in SFO, but what about the LAX-MIA flight? I believe LAX-MIA is entitled to flagship at LAX, unsure of SFO.

Thanks!!
Of course, thereís no Flagship Lounge at SFO, but you slould be able to access the nice Admirals Club. You may be asked about your qualifying flight.
JDiver is offline  
Old May 17, 19, 10:22 pm
  #218  
 
Join Date: Nov 2018
Posts: 688
Originally Posted by JDiver View Post
Of course, thereís no Flagship Lounge at SFO, but you slould be able to access the nice Admirals Club. You may be asked about your qualifying flight.
donít you have to be traveling in First to be able to access FL?
gateH15 is offline  
Old May 17, 19, 10:27 pm
  #219  
 
Join Date: Jan 2012
Location: NYC,SFO
Programs: AY+ Plat, AA Plat, SPG/Marriott Plat Premier, Hyatt Explorist
Posts: 2,684
Originally Posted by gateH15 View Post

donít you have to be traveling in First to be able to access FL?
Those in business class on premium transcon routes (which now includes the 77W on LAX-MIA) are entitled to Flagship lounge access. Those in First have access to Flagship First Dining.
JDiver and GTITAN like this.
flyingeph12 is offline  
Old May 17, 19, 11:21 pm
  #220  
 
Join Date: Oct 2016
Location: SJC/SFO
Programs: DL Gold
Posts: 8
Thanks all. I think itís really great that they offer this service on LAX-MIA. Canít wait for more and more TCONs to go premium. Maybe we will get SFO-MIA some day with lie flats and premium service!
lgjeff is offline  
Old May 21, 19, 3:56 pm
  #221  
 
Join Date: Apr 2004
Location: Warren Buffet country
Programs: AA Life Plat 4mm, Hilton Diamond
Posts: 1,163
I should know this answer but haven’t flown through LHR in three years. We now get in at 8am from CLT booked in J, the 11:40 on BA to EDI has no award seats so for now leaving at 1:30. Any advice on where we should hang out? From what I remember there are 5 lounges in T5 but a couple of them were not so nice; we stumbled into a very nice lounge last trip (Terraces?) but I think we were booked in F. Maybe just stay at the AA T3 arrivals lounge, will will have our luggage with us?
kmandrew is offline  
Old May 21, 19, 4:09 pm
  #222  
 
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 4,833
Originally Posted by kmandrew View Post
I should know this answer but haven’t flown through LHR in three years. We now get in at 8am from CLT booked in J, the 11:40 on BA to EDI has no award seats so for now leaving at 1:30. Any advice on where we should hang out? From what I remember there are 5 lounges in T5 but a couple of them were not so nice; we stumbled into a very nice lounge last trip (Terraces?) but I think we were booked in F. Maybe just stay at the AA T3 arrivals lounge, will will have our luggage with us?
I don't know if I would personally go through the trouble of the AA Arrivals lounge, except they do have nice showers with less wait time that anything in T5. If you're on the same ticket, they will check your bags through to EDI so all you would have to worry about is your carry-ons. The BA Galleries business Lounges are meh at T5, but it is a less known fact that you can actually order real champagne from the staff, unlike the F lounges where is is self-service. Unfortunately for you, your EDI flight is not from T3, which has a real nice collection of business lounges.

Had you had two more hours to spare, definitely recommended going into London using the HEX to grab lunch and a pint.
teemuflyer is offline  
Old May 21, 19, 4:16 pm
  #223  
 
Join Date: Jan 2012
Location: NYC,SFO
Programs: AY+ Plat, AA Plat, SPG/Marriott Plat Premier, Hyatt Explorist
Posts: 2,684
Originally Posted by kmandrew View Post
I should know this answer but havenít flown through LHR in three years. We now get in at 8am from CLT booked in J, the 11:40 on BA to EDI has no award seats so for now leaving at 1:30. Any advice on where we should hang out? From what I remember there are 5 lounges in T5 but a couple of them were not so nice; we stumbled into a very nice lounge last trip (Terraces?) but I think we were booked in F. Maybe just stay at the AA T3 arrivals lounge, will will have our luggage with us?
You'll arrive at T3 and can clear immigration there and go to the AA arrivals lounge. Afterwards, you can take the Heathrow Express over to T5.
Or you can take the Flight Connections bus over to T5 and clear immigration over there. You would have access to the Galleries lounges in T5 (there are multiple), unless you are an EXP/OWE, in which case you'd have access to the Galleries First lounge.
I would probably choose to visit the AA arrivals lounge and then head over to T5 and visit the Galleries lounges if there is time.

I believe your checked luggage will be automatically transferred to your connecting flight, although I'm not 100% sure about that.
flyingeph12 is offline  
Old May 21, 19, 4:50 pm
  #224  
 
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,366
Originally Posted by kmandrew View Post
I should know this answer but havenít flown through LHR in three years. We now get in at 8am from CLT booked in J, the 11:40 on BA to EDI has no award seats so for now leaving at 1:30. Any advice on where we should hang out? From what I remember there are 5 lounges in T5 but a couple of them were not so nice; we stumbled into a very nice lounge last trip (Terraces?) but I think we were booked in F. Maybe just stay at the AA T3 arrivals lounge, will will have our luggage with us?
The T3 Arrivals lounge is good for breakfast and a shower. If you want a quiet hangout then read the "tunnels" thread on how to get to and back from the T5B Galleries lounge which is much quieter than the T5A ones and about a ten minute walk each way at level -4.
MADPhil is online now  
Old May 21, 19, 5:52 pm
  #225  
 
Join Date: Mar 2013
Programs: HHonors Diamond, IHG Plat, Club Carlson Gold, SPG Gold, Marriott Gold
Posts: 295
We have an AA award flight CDG-LHR-PHL where CDG-LHR is in Y on BA due to lack of J award seats. LHR-PHL is J on AA. Will we have access to CX lounge in CDG? Also, which do you recommend in LHR, QF or CX?
Namaste1 is offline  

Thread Tools
Search this Thread