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"Flight closed" but not departed? (Barred or let aboard)

"Flight closed" but not departed? (Barred or let aboard)

Old Jan 2, 19, 1:04 am
  #1  
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"Flight closed" but not departed? (Barred or let aboard)

I had a late inbound flight to PHX that cut my connection time to 2 minutes. As I approached the connecting gate, I noticed the door was shut and the monitors said "Flight closed," so I continued walking to a customer service counter.

While in line at the counter, I kept refreshing my AA app out of curiosity, and noticed the departure time for the supposedly closed flight getting pushed back. It wasn't until 25 minutes later that the flight status finally changed to Departed.

Did I make a rookie mistake? Should I have spoken to the gate agent at the closed flight as soon as I arrived?
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Old Jan 2, 19, 1:10 am
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If the door to the plane was closed, it's unlikely they would re-open the door to the jetway. I have read anecdotal instances where this happens, but those are extremely rare situations. What likely happened is that the flight was waiting from clearance from the tower on the tarmac. Did you notice if the plane was still at the gate, or had already pushed back?
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Old Jan 2, 19, 1:13 am
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Originally Posted by tbone14 View Post
Did you notice if the plane was still at the gate, or had already pushed back?
Unfortunately I did not notice.
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Old Jan 2, 19, 1:18 am
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For what it's worth, the agent at the gate may have been able to rebook your itinerary as opposed to going to the customer service line also. If I barely miss a flight at the gate, I try to get it fixed there.
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Old Jan 2, 19, 1:19 am
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Originally Posted by tbone14 View Post
For what it's worth, the agent at the gate may have been able to rebook your itinerary as opposed to going to the customer service line also. If I barely miss a flight at the gate, I try to get it fixed there.
Thanks. I'll keep this in mind for the future.
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Old Jan 2, 19, 1:24 am
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Door could be closed and the jetway could be off the aircraft. Planes will periodically hold with the brakes set at the gate if they are waiting for numbers, waiting for a recalc on fuel, or awaiting a clearance to push back.
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Old Jan 2, 19, 7:36 am
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Originally Posted by IADCAflyer View Post
Door could be closed and the jetway could be off the aircraft. Planes will periodically hold with the brakes set at the gate if they are waiting for numbers, waiting for a recalc on fuel, or awaiting a clearance to push back.
Or deicing at the gate.
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Old Jan 2, 19, 7:40 am
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Originally Posted by GFrye View Post
Or deicing at the gate.
Have planes ever had to deice at PHX?
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Old Jan 2, 19, 7:48 am
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Originally Posted by Kamalaasaa View Post


Have planes ever had to deice at PHX?
"The greatest amount of snow ever recorded at the official reporting station in Phoenix was 1.0 inch on January 20 1933, and on January 21 and 22 1937." - http://southwestweather.com/wx/wxsnowhistory.php



My post was a general additional reason why a flight would be "closed" while the aircraft remains at the gate for a while, not meant to be specifically for PHX.
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Old Jan 2, 19, 8:03 am
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Iíve had several opportunities to sit and look at my plane, still attached to the jetway, and Iím unable to board because the door had just closed. I beg and plead with the agent at the gate, and while they refuse to open the door, they have me on another flight in about 45 seconds.
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Old Jan 2, 19, 8:29 am
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"Flight closed" is not about closing the doors (jet bridge or aircraft cabin), but about the administrative process which goes with a flight departure. Closing the doors is one part of all of that, but in order for an aircraft to push on time, several pieces of data, including passenger count, must come from the GA. That cannot happen until the flight is closed. This is not to suggest that the flight cannot be reopened, only that this is relatively rare and is done through Operations, not the GA's discretion.

AA's passenger deadline for domestic is T-15. At that point, AA may offload those who are not boarded(ing) and fill the now empty seats with standbys or simply send the aircraft out as soon as it is ready to push.

All of that said, if you are actually close to the gate and see "flight closed" and there is still a GA present, I would still head to the GA and see what can be done. You can't know until you have tried that it won't work. Most especially true if the aircraft has taken a significant delay and there are seats.
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Old Jan 2, 19, 8:56 am
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Originally Posted by Often1 View Post
"Flight closed" is not about closing the doors (jet bridge or aircraft cabin), but about the administrative process which goes with a flight departure. Closing the doors is one part of all of that, but in order for an aircraft to push on time, several pieces of data, including passenger count, must come from the GA. That cannot happen until the flight is closed. This is not to suggest that the flight cannot be reopened, only that this is relatively rare and is done through Operations, not the GA's discretion.

AA's passenger deadline for domestic is T-15. At that point, AA may offload those who are not boarded(ing) and fill the now empty seats with standbys or simply send the aircraft out as soon as it is ready to push.

All of that said, if you are actually close to the gate and see "flight closed" and there is still a GA present, I would still head to the GA and see what can be done. You can't know until you have tried that it won't work. Most especially true if the aircraft has taken a significant delay and there are seats.
A few years ago on the 31st of December, I ran late for my KLM flight from MUC to AMS, I arrived at the airport at T-15, sprinted across the terminal and arrived at the gate at T-7, flight was closed but the GA allowed me to check at the end of the jetbridge, ran into the jetbridge (one airport worker who I crossed paths with was very confused!), door was closed, I knocked on the door and the FA opened the door, before she could ask me anything I made sure I was inside the aircraft, after which I explained that the GA allowed me to check and that I really wanted to go home for NYE. She closed the doors again, we pushed back and I spent the entire flight recuperating from all the sprinting in winterclothes...
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Old Jan 2, 19, 8:57 am
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Originally Posted by Kamalaasaa View Post


Have planes ever had to deice at PHX?
Yes and there's no deicing equipment so they just have to wait until the sun does it's thing.
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Old Jan 2, 19, 9:11 am
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Originally Posted by GFrye View Post
"The greatest amount of snow ever recorded at the official reporting station in Phoenix was 1.0 inch on January 20 1933, and on January 21 and 22 1937." - Weather Facts - Snow in the Phoenix Metropolitan Area



My post was a general additional reason why a flight would be "closed" while the aircraft remains at the gate for a while, not meant to be specifically for PHX.
Probably not a lot of de-icing done at Sky Harbor in 1933 or 1937.
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Old Jan 2, 19, 9:34 am
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Years ago, @ EWR, got to the gate after the doors were shut and gate agents had left the podium. The jet bridge was still attached though and the plane was physically at the gate. My jejune travelling companion proceeded to try to open the door to the jetbridge herself, which led to all sorts of security alarms going off. Mercifully, as this was well before 9/11, nothing happened to us.
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