Booked mixed itin on AA & CX; CX fare and cabin changed
Dec 14, 2018, 9:54 pm
#1
Original Poster
Join Date: Apr 2017
Posts: 347
Booked mixed itin on AA & CX; CX fare and cabin changed
I'm not a regular AA/OW flyer, so forgive me if this is a "known" question.
Booked a trip, through AA, LAX>HKG>BKK (and return) in Premium Economy. Chose seats for all segments on the relevant websites about a week ago.
Got an email tonight from CX that my return BKK>HKG segment (which they're operating) has been changed. The only thing changed, though, is the fare, which was P, and is now I.
Log into CX site, with CX PNR, and I'm now showing as being seated in Business, not Premium Economy.
I'm certainly not complaining, but does anyone know what led to that?
Booked a trip, through AA, LAX>HKG>BKK (and return) in Premium Economy. Chose seats for all segments on the relevant websites about a week ago.
Got an email tonight from CX that my return BKK>HKG segment (which they're operating) has been changed. The only thing changed, though, is the fare, which was P, and is now I.
Log into CX site, with CX PNR, and I'm now showing as being seated in Business, not Premium Economy.
I'm certainly not complaining, but does anyone know what led to that?
Dec 14, 2018, 10:01 pm
#2
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 42,031
I'm not a regular AA/OW flyer, so forgive me if this is a "known" question.
Booked a trip, through AA, LAX>HKG>BKK (and return) in Premium Economy. Chose seats for all segments on the relevant websites about a week ago.
Got an email tonight from CX that my return BKK>HKG segment (which they're operating) has been changed. The only thing changed, though, is the fare, which was P, and is now I.
Log into CX site, with CX PNR, and I'm now showing as being seated in Business, not Premium Economy.
I'm certainly not complaining, but does anyone know what led to that?
Booked a trip, through AA, LAX>HKG>BKK (and return) in Premium Economy. Chose seats for all segments on the relevant websites about a week ago.
Got an email tonight from CX that my return BKK>HKG segment (which they're operating) has been changed. The only thing changed, though, is the fare, which was P, and is now I.
Log into CX site, with CX PNR, and I'm now showing as being seated in Business, not Premium Economy.
I'm certainly not complaining, but does anyone know what led to that?
Dec 15, 2018, 5:14 am
#4
Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,036
CX operates a wide mix of aircraft on HKG<>BKK. They fly 4 class (F, Biz, PE, Y), 3 class (Biz, PE, Y), and 2 class (Biz, Y). You were likely booked in PE on a 3 or 4 class aircraft that has been subbed with a 2 class and they've bumped you to Biz due to the lack of PE.
If you give us your dates and flight numbers someone can tell you exactly what changed.
If you give us your dates and flight numbers someone can tell you exactly what changed.
Dec 15, 2018, 8:54 am
#6
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Before you get your hopes up for a lie-flat seat, it’s possible your new equipment has the regional Business seating that will be a modest step over Premium Economy. But the important thing is you’ve been hand,Ed with CX efficieand not “busted” to Economy.
Dec 15, 2018, 10:49 am
#7
Original Poster
Join Date: Apr 2017
Posts: 347
It's CX 750 on 27 Feb - You're right that a change of acft is exactly what happend. When I saw my seat change it didn't register in my head, since I was on the Cathay site, which only showed my current cabin. Once I saw the responses here, and looked on seatguru to see all the available cabins at once, it made sense.
Dec 15, 2018, 10:54 am
#8
Original Poster
Join Date: Apr 2017
Posts: 347
Besides, most of my time in BKK is gonna be doing a martial arts training camp. Even if my unexpected upgrade to Biz isn't great, it'll still probably be one of the less painful times on the trip.
Dec 15, 2018, 12:21 pm
#9
Join Date: Feb 2002
Location: MSP/BUF/BNA/LFT
Programs: AA Plat, Priority Club Gold, Choice Privileges Gold
Posts: 1,225
I had this happen on my last trip. They upgraded you to C since the new aircraft does not have W. It is important to call AA and have them reissue the ticket (for some reason they don't do it automatically with OAL booking class changes) or you will not be able to check in with CX.
Dec 16, 2018, 10:22 am
#10
Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,036
It's CX 750 on 27 Feb - You're right that a change of acft is exactly what happend. When I saw my seat change it didn't register in my head, since I was on the Cathay site, which only showed my current cabin. Once I saw the responses here, and looked on seatguru to see all the available cabins at once, it made sense.