Flight Status: "On Time" but really isn't...
Nov 16, 2018, 3:27 pm
#1
Original Poster
Join Date: Nov 2006
Programs: AA Platinum Pro, Marriot Platinum
Posts: 148
Flight Status: "On Time" but really isn't...
Somebody care to explain the behavior of both the app and the website indicating a flight is "On Time" but clearly isn't and wasn't...
Nov 16, 2018, 6:22 pm
#4
Join Date: Dec 2010
Location: DEN
Programs: AA EXP, AA Million Miles, Hilton Diamond
Posts: 2,581
https://www.bts.gov/topics/airlines-...-flight-delays
This is not really much of an issue to warrant a thread.
Last edited by bse118; Nov 16, 2018 at 6:29 pm
Nov 16, 2018, 7:40 pm
#5
Original Poster
Join Date: Nov 2006
Programs: AA Platinum Pro, Marriot Platinum
Posts: 148
It's not just AA who makes that judgement;. Within 15 minutes of schedule is considered on-time in the DOT statistics: "A flight is counted as "on time" if it operated less than 15 minutes later the scheduled time shown in the carriers' Computerized Reservations Systems (CRS)"
https://www.bts.gov/topics/airlines-...-flight-delays
This is not really much of an issue to warrant a thread.
https://www.bts.gov/topics/airlines-...-flight-delays
This is not really much of an issue to warrant a thread.
Except it wasn't within 15 minutes as advertised by AA. Both my personal experience with this particular flight and the flight aware statistics show it was over 15 minutes than the scheduled time shown. AA never showed the flight as delayed throughout the whole journey. Despite ultimately being >15 minutes past their scheduled times.