shimps1

AA is pushing the feature all over the place, is it available fleet wide?

I was on PHL>PUJ>CLT on a LUS A320 and LUS321 and both flights I was unable to get the service to work anytime during the flight. FA said it was due to lack of service over the oceans. If true, is AA really offering a product with essentially NO entertainment on flights like this, over the Gulf and maybe even lower 48 to HI?

JDiver

Since it’s an onboard WiFi server, it doesn’t make any sense that it wouldn’t work over the oceans. GoGo WiFi, on the other hand, relies on cellular service and therefore doesn’t work over water.

Have you the required app on your device?

phxbarcelona

Issues I have with the streaming approach to movies vs IFE in the seatback
1) choice is less streaming. I hate when I start a movie on a 737 with IFE and then switch to a streaming connection and the same carrier does not have the same movie for me to finish. How many years has it been since AA merged and we still have no uniformity to the fleet?
2) With seatback I can watch as soon as I sit down and until we park at the gate. Streaming? nope you lose 45 min at the beginning of the flight and 20 min at the end. Is your plane delayed on the tarmac? With streaming you wont be watching anything.
3) Plane wide outages. I have had 3 flights this year where the whole onboard streaming and wifi system was down.

The only two pluses: no box cramping your feet and no interruptions once airborne since the PA does not cut off the gogo streaming.

JDiver

With Project Oasis (aka “Awaysis” for it’s possible effect on passengers with the monilavs, densified seats and lack of seatback IFE), we’ll have uniformity. All narrowbodies aircraft other than the short-lived 75L / 757-200 international and A321T Flagship transcontinental aircraft will only have onboard served WiFi IFE.

I’m not sure you lose onboard served streaming on the apron and taxiways.

PHX_Flyer

PHX-PVR (LUS 319 N802AW) had streaming IFE the entire route, no wi-fi over Mexico per usual.

On the return, PVR-LAX (E75L N206NN) had no wi-fi, nor streaming IFE. Flight attendant said neither service would work over Mexico, IFE/wi-fi turned worked the last 20 minutes of the flight. Not sure why the experiences are completely opposites?

Totally OT, PVR is opening a huge PP lounge. Nicest I've ever seen.

Segments

3Cforme

There's nothing inherent to streaming vs. AVOD that says they have to offer fewer movies. It may be a function of server size. Expecting absolute uniformity across all of the fleet types of ~1,200 planes (mainline + 2-class regional jet) is hopeless. They won't promise you much more than a seat, a seat belt, and a safety card.

Often1

Internet vs. WiFi access have little to do with each other. The current system streams content over the aircraft's internal WiFi and does not depend on external servers to feed that content. Thus, does not matter whether one is over the midwest or the mid-Pacific.

I am also not sure I understand the complaint about losing service on the ground. I have not found that to be the case. While Internet access shuts down, streaming does not (unless there is a glitch on the particular aircraft).

PlatinumScum

Anyone else had a problem where this system fails to recognize that the gogo app is installed, and just keeps looping back to the browser page?

txrus

It depends on which wifi provider the plane has. If you have to log-in using the 'AA Inflight' option, that means the plane has satellite service which means it should be available gate to gate & over the water. If you log-in using 'gogo inflight', there's no service over the water & nothing below 10K feet.

Having said that, I've only ever been able to get the live tv option to work once & only when it was a plane w/seat back devices. Was on a plane yesterday w/seat back devices & satellite wifi, but the live tv option never came up either on the seat back screen or my personal device.

Check

That hasn't been my experience.

I've found the older Gogo streaming only works above 10,000 feet. The newer Viasat setups stream video gate to gate. Obviously that has nothing to do with the capabilities of the technology since the content is stored onboard in both cases.

BWISkyGuy

My experience there started changing at some point last year. While GoGo still required getting above 10K feet for me to start it, I've been able to keep streaming the onboard content through descent and to the gate on the remaining GoGo 737's at least. On my last MD80 flight I actually finished the movie just before we descended through 10K feet, so I'm not sure if those still cut off or not.

Not as good as the Viasat system, but not as bad as it used to be either.

cynicAAl

Fine. But you're missing out on some really exciting credit card offers that the credit card saleswoman wants to tell you about.

ilkhats44

I hate the new streaming options. There is no moving map. I don't have the options of listening to music. The selections of movies is not that great.

JDiver

Absolutely the best lead to a well kept secret. (Well, unless we ever fly AA.)