Premium Economy Upgrade Request for EXP & CK [$0 for a limited time]
#77
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,210
Is the issue where you don't see a LFBU $0 upgrade online, still present if you have an upgrade wait-listed? The only reports I see on that are from several months ago and I have some upcoming trans-Atlantic flights coming up where I haven't cleared yet.
#78
Join Date: Aug 2007
Location: SBA
Programs: UA & AA 1 million miler
Posts: 1,134
I am waitlisted for Y -> J upgrade by SWU.
J and Y are completely sold out (T96), but PEY are still several seats on sale.
I don't think my request Y -> J upgrade will clear.
I am still not sure how to request Y -> PEY complimentary upgrade without canceling the SWU waitlist (Y -> J).
Can anyone tell me exactly how to do that?
J and Y are completely sold out (T96), but PEY are still several seats on sale.
I don't think my request Y -> J upgrade will clear.
I am still not sure how to request Y -> PEY complimentary upgrade without canceling the SWU waitlist (Y -> J).
Can anyone tell me exactly how to do that?
#79
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
I am waitlisted for Y -> J upgrade by SWU.
J and Y are completely sold out (T96), but PEY are still several seats on sale.
I don't think my request Y -> J upgrade will clear.
I am still not sure how to request Y -> PEY complimentary upgrade without canceling the SWU waitlist (Y -> J).
Can anyone tell me exactly how to do that?
J and Y are completely sold out (T96), but PEY are still several seats on sale.
I don't think my request Y -> J upgrade will clear.
I am still not sure how to request Y -> PEY complimentary upgrade without canceling the SWU waitlist (Y -> J).
Can anyone tell me exactly how to do that?
And ignore everything else.
#80
Join Date: Dec 2012
Programs: AAdvantage Executive Platinum (3 Million Miler), IHG Spire Royal Amdassador
Posts: 280
#81
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
I know this thread is about comp ExecPlat upgrades to PE, but has any non-ExecPlat been offered the option of a cash upgrade? I have a flight JFK-GRU next month and the cabin is pretty wide open. (Agree with most that I wouldn't trade my aisle MCE seat for a middle seat in PE.
#82
Join Date: Aug 2007
Location: SBA
Programs: UA & AA 1 million miler
Posts: 1,134
I was able to get a Premium Economy Upgrade from LHR to JFK in January at the AA transfer desk at LHR on my way home from BAH. The agent first initially said EXP don't get free upgrades but she decided to just try to switch my seat and it worked. I was still on the SWU waitlist, too.
So the agent cleared something and my itinerary showed up again. She told me my SWU upgrade request was now at the airport waiting list or something. I didn't really understand what she told me. Also, she said no complementary upgrade for EXP...
I hung up and then at exact T24 I tried to check in online, and I got a $0 upgrade offer to PEY! so I snagged it.
However, my itinerary doesn't show the SWU request anymore.
Since B/C is full according to ExpertFlyer also the agent told me the the same thing I don't think my SWU will clear anyways.
Since I didn't see "Systemwide Upgrade: Requested" anymore I called AA again to make sure I was still on the upgrade list even I got the $0 upgrade offer to PEY.
The first agent said I already used 1 SWU to move to PEY and there is no double upgrade, so I was not on the upgrade list anymore. I thanked her, and hung up.
The second agent understood how I got the $0 offer to PEY and it had nothing to do with SWU upgrade request. I was on hold for a while and she came back said that due to the system limitations I was off from the upgrade list when I took the offer. Anyways after the long wait she or somebody put me back on the upgrade list, she said. However, it doesn't show at aa.com or aa app, so I have to take the agent word...
Last edited by MrJBoy; Mar 19, 2019 at 4:55 pm
#83
Join Date: Sep 2016
Posts: 1,153
1. J in exchange for SWU
2. PE for free
3. Keep Y seat
So, JonNYC says it all has to happen at the gate. If my SWU hasn't cleared, I tell the gate AAgent (when exactly? T-60min?) that I'd like to have the PE option, and hopefully they get the system to say "W OKAY". And this implements the preferences above, right? Then I wait for my name to be called for either PE or J.
Should I worry about doing anything before this point? Does it matter if I check in 24hr before my first (domestic) flight or 24hr before the long-haul? If I get a $0 PE upgrade offer when checking in online, should I take it? I assume so, and then call and make sure I still have the SWU waitlisted. No risk that this would permanently block the SWU?
If no upgrade has happened by the time I'm at the airport, any point in speaking to a check-in or lounge AAgent to get something moving for PE, or do I really just do nothing until at the gate?
#85
Join Date: Dec 2005
Location: South Florida
Programs: AA EXP, HH Diamond, Marriott Platinium
Posts: 1,329
EXP here, booked in Y on an upcoming long-haul, and would like to confirm the present consensus strategy. I have a SWU waitlisted. My order of preference is, as you'd expect:
1. J in exchange for SWU
2. PE for free
3. Keep Y seat
So, JonNYC says it all has to happen at the gate. If my SWU hasn't cleared, I tell the gate AAgent (when exactly? T-60min?) that I'd like to have the PE option, and hopefully they get the system to say "W OKAY". And this implements the preferences above, right? Then I wait for my name to be called for either PE or J.
Should I worry about doing anything before this point? Does it matter if I check in 24hr before my first (domestic) flight or 24hr before the long-haul? If I get a $0 PE upgrade offer when checking in online, should I take it? I assume so, and then call and make sure I still have the SWU waitlisted. No risk that this would permanently block the SWU?
If no upgrade has happened by the time I'm at the airport, any point in speaking to a check-in or lounge AAgent to get something moving for PE, or do I really just do nothing until at the gate?
1. J in exchange for SWU
2. PE for free
3. Keep Y seat
So, JonNYC says it all has to happen at the gate. If my SWU hasn't cleared, I tell the gate AAgent (when exactly? T-60min?) that I'd like to have the PE option, and hopefully they get the system to say "W OKAY". And this implements the preferences above, right? Then I wait for my name to be called for either PE or J.
Should I worry about doing anything before this point? Does it matter if I check in 24hr before my first (domestic) flight or 24hr before the long-haul? If I get a $0 PE upgrade offer when checking in online, should I take it? I assume so, and then call and make sure I still have the SWU waitlisted. No risk that this would permanently block the SWU?
If no upgrade has happened by the time I'm at the airport, any point in speaking to a check-in or lounge AAgent to get something moving for PE, or do I really just do nothing until at the gate?
In the past when I have one seat available (W1), I could get my $0 PE offer, but 3 days ago I didn't receive that offer, I will assume because only 1 PE (W1), but zero Y (Y0). It looks like even if a seat is available, they will not give you that offer is Y is full. On my return (last night), it was W3 and I was able to get the PE offer for $0.
#86
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Join Date: Mar 2001
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Posts: 27,730
#87
Join Date: Dec 2005
Location: South Florida
Programs: AA EXP, HH Diamond, Marriott Platinium
Posts: 1,329
Well I'm not saying there is any guarantee of PE at $0, but if there is any chance for a free PE upgrade, it must be done at T24 from the international sector (until T2 for course) and not from the domestic sector. For example If you have a flight like JFK-LAX-HKG and you do OLCI trough the app/website at T24 from the JFK-LAX, you will not get the PE offer and the system will check you in all the way to HKG. I made that mistake a couple of months ago, but at T24 from the international sector I was able to do OLCI (again) and I got the free PE $0 offer, besides, I will always recommend at T24, because the longer you wait, there less chance you will get (other CK/EXP may grab those free seats before you).
#89
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Join Date: Mar 2001
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#90
Join Date: Oct 2012
Programs: AA EXP, PriorityClub Gold, SPG Gold, Hertz Gold fivestar
Posts: 486
At the airport (DUB) I initially couldn't check in due to "change fee due". I went to the desk where they printed out my premium economy boarding pass. Whilst at the desk I asked about the upgrade request to business which they were then able to clear immediately as I was #1 on the list (#2 had already been cleared).