ARCHIVE: AA Award on JL / JAL / Japan Airlines (master thd)
May 22, 2015, 10:23 am
#241
Join Date: May 2015
Programs: AA EXP
Posts: 46
I'll probably end up ticketing LAX-NRT and just book my own connection to HKG. Don't want to risk losing the award space on the longer leg of the trip!
May 22, 2015, 10:58 am
#242
Join Date: Jul 2009
Location: USA
Programs: AA EXP, UA GLD, Bonvoy Titan, HH Dia, WoH Exp
Posts: 2,673
When I flew JL F a few years ago, all the window seats were occupied by Japanese passengers and I was the only non-Japanese passenger in F. But it was an overnight flight and I pretty much slept through the flight and just remember their PJs were of decent quality.
May 22, 2015, 9:10 pm
#243
Join Date: Apr 2005
Location: NYC/ISP
Programs: UA-Plat, United Club
Posts: 486
Expanded JAL Availability for AA Members - Booking Tips
Haven't spent much time with AA over the past few years so maybe a simple question, but is there an easy way to get the JL PNR to get seats assigned? if i call AA will they have the info or do i need to contact JL with the ticket number? On UA most award reservations have a box w partner pnr, but didn't see anything like that (aa mobile site at least) here. thanks
dan
dan
May 22, 2015, 10:03 pm
#244
Join Date: Dec 2006
Location: SF Bay Area
Programs: AA LT PLT 3 MM+, BA (very) Blue, CO nobody
Posts: 2,640
Haven't spent much time with AA over the past few years so maybe a simple question, but is there an easy way to get the JL PNR to get seats assigned? if i call AA will they have the info or do i need to contact JL with the ticket number? On UA most award reservations have a box w partner pnr, but didn't see anything like that (aa mobile site at least) here. thanks
dan
dan
I am not a big fan of UA in general but UA (actually CO) has a FAR superior booking engine in EVERY way - I wish AA "got with it"
May 22, 2015, 10:04 pm
#245
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,037
Haven't spent much time with AA over the past few years so maybe a simple question, but is there an easy way to get the JL PNR to get seats assigned? if i call AA will they have the info or do i need to contact JL with the ticket number? On UA most award reservations have a box w partner pnr, but didn't see anything like that (aa mobile site at least) here. thanks
dan
dan
May 23, 2015, 2:22 pm
#246
Join Date: Apr 2005
Location: NYC/ISP
Programs: UA-Plat, United Club
Posts: 486
Thanks for the replies, I'll give em a call.
dan
dan
Jul 27, 2015, 4:14 am
#247
Join Date: Jul 2004
Posts: 27
Long wait to ticket JAL award flights
Booked our two JAL Biz Class award tix using AA miles on July 20, even had seats assigned by AA rep, but on July 26 it still showed as "On Request." When we called AA about this, we were told: "It's probably fine but there's a chance you might not get the tickets. JAL hasn't confirmed."
Yikes, wish we'd been told this earlier -- we've already made non-refundable hotel bookings!
Jul 27, 2015, 4:31 am
#248
Join Date: Jun 2005
Location: ORD (formerly SAN)
Programs: Hilton Diamond; IHG Platinum; Bonvoy Gold; AA Platinum Pro and United Premier Silver (DH = AA EXP)
Posts: 1,928
Booked our two JAL Biz Class award tix using AA miles on July 20, even had seats assigned by AA rep, but on July 26 it still showed as "On Request." When we called AA about this, we were told: "It's probably fine but there's a chance you might not get the tickets. JAL hasn't confirmed."
Yikes, wish we'd been told this earlier -- we've already made non-refundable hotel bookings!
Yikes, wish we'd been told this earlier -- we've already made non-refundable hotel bookings!
Jul 29, 2015, 8:10 pm
#249
Join Date: Jul 2004
Posts: 27
All is well, though. Our two JAL Biz award tix, requested on July 20, were confirmed and ticketed today, July 29. Whew.
Last edited by eb1020; Jul 29, 2015 at 8:12 pm Reason: Updated info
Jul 29, 2015, 10:22 pm
#250
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
AAs' agents are extremely inconsistent--in my experience either truly awful or super helpful. Some of the worst agents will tell you there is no availability without even checking.
Jul 29, 2015, 10:50 pm
#251
Join Date: Jun 2013
Location: Lafayette, CA
Programs: UA Gold, AA PLAT, SPG PLAT,Marriott Plat, HYATT PLAT, National Exec
Posts: 32
Booked JAL SFO to HND in first for my wife and I. Took 2 weeks to go from "on request" to ticketed. They must be very behind.
Jul 30, 2015, 7:49 am
#252
Join Date: Apr 2010
Location: LAX
Programs: AA EP, MUCCI, Proudly BA Blue,.
Posts: 887
I wonder how they handle ticketing for an award booking less than a week out? I was gonna throw together a last minute trip based on last minute redemption availability...
Jul 30, 2015, 10:09 am
#253
Join Date: Feb 2009
Location: SJC/PIT
Programs: AA EXP, AS 75K, TK Elite
Posts: 519
I also had a JL award staying "on request" for a few days. I finally called in and the agent was able to force ticketing on the spot.
My understanding is that the ticketing queue is sorted by flight date, so close-in booking should get priority.
My understanding is that the ticketing queue is sorted by flight date, so close-in booking should get priority.
Jul 30, 2015, 12:47 pm
#254
Join Date: Jun 2006
Programs: DL DM, US CP
Posts: 237
I booked a JL award for my wife on Friday. Hasn't ticketed yet. If it hasn't by the 1st, I'll call but at this point, doesn't seem anything to worry about. While I've had partner awards ticket within few hours, I've also had them take 4 to 5 days, and once more than a week.
ETA: It literally just ticketed as I posted this. Now if my outbound CX flight I booked at the same time for the same trip would also ticket I'd be a happy camper.
Jul 30, 2015, 1:42 pm
#255
Join Date: Oct 2009
Location: Ocean Beach
Programs: Alaska MPVG75, AAdvantage PlatPro, Hyatt Platinum, Marriott Platinum
Posts: 535
AA can push through ticketing immediately if it needs to. I returned from Indonesia last week. Our flights were cancelled when volcanic ash closed the Bali airport. Rather than rely on CX, I called AA while I was on the way back to the hotel. By the time I arrived, all 3 of us, each on a different PNR, had been ticketed on new flights.