A rant on AA award options
#91
Join Date: Feb 2003
Posts: 7,769
Writing this from Venice. Traveling on four AA Saver tickets booked in March for travel Aug 30 - Sept 10. DFW-ORD-VCE outbound and VCE-PHL-DFW return.
Have also traveled to Sydney, Glasgow, London, Tokyo, Costa Rica, Grand Cayman and Curacao, all on AA Saver tickets, mostly non-stops (where available), in the past two years.
Have also traveled to Sydney, Glasgow, London, Tokyo, Costa Rica, Grand Cayman and Curacao, all on AA Saver tickets, mostly non-stops (where available), in the past two years.
#92
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
#93
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,371
That data is probably proprietary but certainly the vast majority of people I talk to don't even know that you can redeem AA miles for CX J, for example. And I'm talking about people who fly at least a few times a year, not people that are totally unfamiliar with FFPs. I'd imagine (without any data of course) that a lot of people just go to aa.com and redeem miles however they can online without even bothering to find out about other options. The best was when a friend burned 50k on a domestic aanytime award when the cash price was around $400. Her justification was she'd just returned from backpacking in Asia and needed to save money!
#94
Join Date: Feb 2011
Programs: AA LT GLD 1MM
Posts: 810
#95
Suspended
Join Date: Aug 2018
Posts: 590
That data is probably proprietary but certainly the vast majority of people I talk to don't even know that you can redeem AA miles for CX J, for example. And I'm talking about people who fly at least a few times a year, not people that are totally unfamiliar with FFPs. I'd imagine (without any data of course) that a lot of people just go to aa.com and redeem miles however they can online without even bothering to find out about other options. The best was when a friend burned 50k on a domestic aanytime award when the cash price was around $400. Her justification was she'd just returned from backpacking in Asia and needed to save money!
AS miles really aren't easy to accumulate since BoA put in the restrictions on CC apps. Best way to get AS miles was through CC's and Marriott Travel Packages. And both options have been severely cut back.
#96
Join Date: Jul 2004
Location: SNA
Programs: AA EXP, UA 1K (until it expires then never again), *wood Plat, Marriott Gold
Posts: 9,161
The other factor here, besides the economy, is that for the past couple years there have been fantastic TATL J sales coupled with AAVacations offering solid discounts on J tickets US-EU. I somewhat cannot fault AA for not releasing heaps of J saver space and in many cases, especially when you are flexible and booking well in advance for 7+ days the cost of buying J almost makes using miles not a great value compared to other redemption options (ie JL, CX to asia). For the OP who started looking a year ago, at that time they probably could have found some quite reasonable J fares either directly or via AAVacations.
#97
Suspended
Join Date: Aug 2018
Posts: 590
The other factor here, besides the economy, is that for the past couple years there have been fantastic TATL J sales coupled with AAVacations offering solid discounts on J tickets US-EU. I somewhat cannot fault AA for not releasing heaps of J saver space and in many cases, especially when you are flexible and booking well in advance for 7+ days the cost of buying J almost makes using miles not a great value compared to other redemption options (ie JL, CX to asia). For the OP who started looking a year ago, at that time they probably could have found some quite reasonable J fares either directly or via AAVacations.
#98
Join Date: Jul 2004
Location: SNA
Programs: AA EXP, UA 1K (until it expires then never again), *wood Plat, Marriott Gold
Posts: 9,161
A "perfect world" is perfectly subjective and impossible to achieve for all and if you want to use your miles to Europe you can very much do so, but at a higher cost (AAnytime) or with BA and their YQ charges. My point was I don't see US-EU J redemptions as a good value due to how cheap advance booking J tickets have been recently to EU and from AAs perspective it seems they are selling most of the seats on these flights so what incentive would they have to release more saver seats? As someone mentioned way up thread should the economy take a crap (not something I'd personally be rooting for) or if airlines decided they'd rather not have reasonably priced J fares to the EU (also not a fan of this happening) then there would likely be more award space. Personally given those two options as events that would likely lead to more saver TATL seats being available I'd rather the current situation, YMMV.
#99
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,371
Yup. I looked into switching to AS (back when AA and AS were still friends), and decided against it rather quickly. Unlike AA, AS doesn't let you put awards on hold. AS has a much more limited domestic footprint. AS doesn't seem to have access to all CX awards (at least according to their forum). AS doesn't let you combine airlines on awards i.e. you can't book a CX J award into LAX then book a connection on AA (or even AS) on the same award. And lastly AS has all of one flight a day to our home city, which severely limits their utility for us anyway. As much as AA sucks, AS is in many ways even worse, despite the (in theory) better redemption rates.
#100
Original Poster
Join Date: Nov 2011
Posts: 130
If so, you have no excuse for ranting (your term) because you couldn't find awards for the specific trip you wanted. It is well known that there is absolutely no guarantee of finding awards for a specific destination, date(s) and class; but your original post clearly indicates that this is news to you.
Of course, if you have a time machine, you can go back to the original AAdvantage program. Guaranteed availability, and car/hotel coupons too. Only problem, no partners, no way to get to Venice---and no seatback video.
Of course, if you have a time machine, you can go back to the original AAdvantage program. Guaranteed availability, and car/hotel coupons too. Only problem, no partners, no way to get to Venice---and no seatback video.
Many of my colleagues are Executive Platinum and they share stories of their frustration using AA miles and there appears support to this in many posts.
I initially did (as suggested by one poster) thought to fly to MXP as an option and did find a reasonable BC on United immediately. We ultimately decided it wasn't worth the hassle of adding another leg to our journey.
So my 'rant' and reason for leaving AA was that their miles IMHO are harder to use for my travel than other airlines I can patronize (particularly UA and SA), understanding fully that flexibility and creativity need to be used for all mileage award use (except for class leading WN).
#101
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Diamond
Posts: 6,054
I love this thread because I thought I was just not understanding how to use the AA search function.
BNA to AGP: I can find a great flight out of ORD on Iberia to MAD. But it requires a 10 hour layover in ORD. So, I wonder, what if I start the trip from ORD? Suddenly, no saver inventory on that Iberia flight.
BNA to SCL: Saver award from BNA to DFW (overnight) to MIA to SCL. So, what if I try MIA to SCL? Suddenly, the seat on MIA-SCL evaporates and the only flight is back through DFW.
So I thought I was crazy. But, as you guys are telling me, I am not crazy. The search engine just makes it more difficult. Inventory exists on ORD to MAD, but only if you originate somewhere else. Inventory exists on MIA- SCL, but only if you go to DFW first. ETC.
Knowing that its not just my ignorance in searching actually helps diminish my expectations.
I've got the time to jump through the hoops, and if I have to sit in ORD for 10 hours to get a 'free' TATL in J, I will do it.
BNA to AGP: I can find a great flight out of ORD on Iberia to MAD. But it requires a 10 hour layover in ORD. So, I wonder, what if I start the trip from ORD? Suddenly, no saver inventory on that Iberia flight.
BNA to SCL: Saver award from BNA to DFW (overnight) to MIA to SCL. So, what if I try MIA to SCL? Suddenly, the seat on MIA-SCL evaporates and the only flight is back through DFW.
So I thought I was crazy. But, as you guys are telling me, I am not crazy. The search engine just makes it more difficult. Inventory exists on ORD to MAD, but only if you originate somewhere else. Inventory exists on MIA- SCL, but only if you go to DFW first. ETC.
Knowing that its not just my ignorance in searching actually helps diminish my expectations.
I've got the time to jump through the hoops, and if I have to sit in ORD for 10 hours to get a 'free' TATL in J, I will do it.
#102
Join Date: Apr 2007
Posts: 499
There is nothing wrong with using miles at not very high values if that suits where you are going and more ambitious travel is not in the picture. Once you have redeemed that 90,000 miles to get to Europe the rest of the trip is not necessarily cheap. In fact hotel and airline redemptions may only be a small part of total travel budgets, excepting perhaps that tiny fraction of miles earners who have so many millions of miles they can't figure out how to dump them all. The people who visited Grandma may well have covered 100% of the cost of the trip. Granted with clever planning they might have parlayed the benefit into two trips.,
#103
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 20,991
Delta published the percentage of awards that were for domestic coach a couple years ago and it was something like 90%. I suspect most airlines are in the same ballpark. This really shouldn't be that shocking as the vast majority of FF program members don't actually fly all that frequently nor engage in MS or card-churning games and thus rarely have the points required international J redemptions.
#104
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Plat Pro; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 7,628
The reason for award availability is to keep the credit card end of the business going. Most people I know who fly economy have just opted for 2% cash back cards and dropped their citi cards as the frustration with them is through the roof. Most people don't want 2 connections and/or 2 hour layovers. When the alliance has a couple of members making awards available, and the others don't (or at least don't without sick YQ), that might be ok for know for those that want to go to Asia, but that availability mismatch isn't sustainable in the long run (as we have seen CX premium award availability for 2 people in the same cabin disappear; won't take long for JAL to follow).
#105
Join Date: Dec 2004
Posts: 5,489
I love this thread because I thought I was just not understanding how to use the AA search function.
BNA to AGP: I can find a great flight out of ORD on Iberia to MAD. But it requires a 10 hour layover in ORD. So, I wonder, what if I start the trip from ORD? Suddenly, no saver inventory on that Iberia flight.
BNA to SCL: Saver award from BNA to DFW (overnight) to MIA to SCL. So, what if I try MIA to SCL? Suddenly, the seat on MIA-SCL evaporates and the only flight is back through DFW...
BNA to AGP: I can find a great flight out of ORD on Iberia to MAD. But it requires a 10 hour layover in ORD. So, I wonder, what if I start the trip from ORD? Suddenly, no saver inventory on that Iberia flight.
BNA to SCL: Saver award from BNA to DFW (overnight) to MIA to SCL. So, what if I try MIA to SCL? Suddenly, the seat on MIA-SCL evaporates and the only flight is back through DFW...
HOWEVER, a common reason for what you are reporting may be that you are searching for J, and only the US domestic leg is J while IB is Y. aa.com regrettably lists such mixed class itineraries in J searches.