AA made a change to my reservation/How long do I have ?
Aug 20, 2018, 3:57 pm
#1
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AA made a change to my reservation/How long do I have ?
AA made a change to my reservation. We are flying out on Nov 30th and returning Dec 10th. Both legs have flight changes. How long do I have to accept or make a change without penalty? We may want to come back earlier now but will not know for awhile. We are flying Business class.
Thanks a million,
Kyle
Thanks a million,
Kyle
Aug 20, 2018, 4:59 pm
#3
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Aug 20, 2018, 5:26 pm
#4
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There's not really a time limit.
If the changes are very minor - like a 95 minute connection that's now 88 minutes - you might not get any accommodation.
If you want to change the date of your return, you'll have to at least be able to argue that the new routing is undesirable enough to warrant it. For example, suppose you were supposed to leave at 9AM, connect, and arrive at 10PM, and they changed the departure to 7AM, but there is a nonstop leaving at 10AM and arriving at 9PM. They would almost surely let you change to the nonstop that leaves later and arrives earlier, but not necessarily change the date.
It's pretty much up to the reservations agent.
If the changes are very minor - like a 95 minute connection that's now 88 minutes - you might not get any accommodation.
If you want to change the date of your return, you'll have to at least be able to argue that the new routing is undesirable enough to warrant it. For example, suppose you were supposed to leave at 9AM, connect, and arrive at 10PM, and they changed the departure to 7AM, but there is a nonstop leaving at 10AM and arriving at 9PM. They would almost surely let you change to the nonstop that leaves later and arrives earlier, but not necessarily change the date.
It's pretty much up to the reservations agent.
Aug 20, 2018, 7:19 pm
#5
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Well, depending on the extent of the flight changes, OP could be eligible for a complete refund, and then they could rebook, potentially on another airline. (Obviously waiting until too close to departure would result in a higher fare). If there is no or a minimal fare difference, there’s no reason AA couldn’t just waive the change fee and rebook the OP for whatever he wants — especially since he only wants to change the return, the itinerary doesn’t need to be re-priced/re-fared and the only potential issue would be whether the same booking class is available on the new return flight.
Aug 20, 2018, 7:30 pm
#6
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My flights are direct EWR>MIA non-stop r/t. They change the departure time by 1 hour on the first leg and the same with the return flight. I am ok with the change on the first leg but the second leg require us to get up earlier and deal with morning traffic, something I am trying to get away from living here in the NYC area. There is a Sunday flight (1 day earlier) that actually fits our schedule. I just may not know what I want to do, therefore putting it off and hoping not to lose that chance to make the change.
Last edited by Harmoncove; Aug 20, 2018 at 7:32 pm Reason: .
Aug 21, 2018, 6:05 am
#8
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At one hour you are not entitled to anything. But, AA tends to be very flexible about requests which are reasonable. Yours is. You should have the exact flights ready for the agent and understand that the answer may be negative.
Aug 21, 2018, 9:34 am
#9
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I'll have to explain to them that I am coming off a cruise ship and the one hour earlier departure I will miss.
Aug 21, 2018, 10:25 am
#11
Join Date: Nov 2017
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I had two itineraries recently where connections were cut really short (30-40 minutes under new schedule) where they had been about 90 minutes previously. I called and had no problem in getting the AA agent to change them to longer connections that I preferred.
Aug 21, 2018, 12:14 pm
#12
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Aug 21, 2018, 12:42 pm
#13
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I got the following email from AA 3 days ago: "We made a change to your flight, and this is your updated itinerary. Flight changes may include updates to departure/arrival times, flight numbers, seat assignments, aircraft type, operating airline or class of service.". They had discontinued the non-stop LAX-RDU, so rebooked us on a red eye a day earlier. I called and told them my 80 year old mother doesn't really do red eyes, so the agent canceled and refunded the itin and the MCE charges with no problem. I rebooked it the same day in F (one leg on a 789) with a connection for cheaper than the original flight in Y. Thanks AA !
Aug 21, 2018, 7:03 pm
#14
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