Originally Posted by Dr. HFH (Post 30002023)

The rules for passengers traveling on employee discount passes are contained in the union contract for cabin crew.

Originally Posted by Dr. HFH (Post 30002023)

The rules for passengers traveling on employee discount passes are contained in the union contract for cabin crew.

Originally Posted by dls25 (Post 30001116)

This woman's behaviour and language are ridiculous but I honestly do believe there may have been some miscommunication between her and her cousin. A JFK-KIN guest pass is around $390 and the cheapest JFK-KIN tickets are around $425. It seems that she may have thought that she bought a regular ticket with some sort of friends and family discount instead of a space-available guest pass - nowhere in her rant does she seem to realize or acknowledge that she does not have a confirmed seat.

Not excusing the behavior but her cousin should share the blame for giving the guest pass to an obviously unstable person and not fully explaining to her what she was getting and the rules involved.

Originally Posted by LINDEGR (Post 30001707)

Confirmed- GA in Jamaica was fired!

Originally Posted by MSPeconomist (Post 30002389)

Originally Posted by dls25 (Post 30002128)

That is incorrect. Non-Rev travel is 100% non-contractual benefit and can be changed or withdrawn at any time by the airline.

Originally Posted by mvoight (Post 30002399)

If not what happened to the other outfit as she could have simply changed back into it?
I don't see why she decided to go through all of this crap rather than to rush to a nearby store at JFK for something to wear

Originally Posted by Antarius (Post 30001460)

Gotta say, well done by AA ground staff. She was tossing bait everywhere and no one bit. as a result, her video shows AA be behaving professionally and her looking like an unhinged crazy.

it is easy to get sucked into stuff and react. The lack of it means that her lawsuit will be summarily dismissed.

Originally Posted by LINDEGR (Post 30001707)

Confirmed- GA in Jamaica was fired!

Originally Posted by ryan182 (Post 30002410)

...
This I don't agree with, while certainly they should have caught that in Jamaica I don't think the GA there should have been fired over this. He/She should have been called out on the miss and had some sort of a reprimand but I think termination for missing a dress code problem is a bit much assuming her behavior in Jamaica wasn't anything like what happened in MIA.

Originally Posted by Dr. HFH (Post 30002023)

The rules for passengers traveling on employee discount passes are contained in the union contract for cabin crew.

Originally Posted by C17PSGR (Post 30002358)

Are you sure the JFK-KIN guest pass is $390? That seems pretty high compared to what I have paid on longer routes, although its certainly a function of taxes. If it was a matter of $35, it would be crazy to fly on a buddy pass with standby status and no mileage credit.

And, while she seems like a very confused and entitled person, she must have understood that it wasn't a guaranteed seat. Among other things, her name would have been on the standby list.

Originally Posted by Dr. HFH (Post 30002401)

I have a copy of the contract, but can't find it right now and don't have the time to look. I thought that it was in the contract. Anyway, this document seems somewhat relevant, as well. See page 29 regarding dress code. While this is for interns, I'd be surprised if there weren't a similar provision for employees. Link.

Originally Posted by C17PSGR (Post 30002358)

Are you sure the JFK-KIN guest pass is $390?

Originally Posted by jspira (Post 30002458)

I looked at your page 29. There is no prohibition against wearing jeans or tennis shoes for anyone using travel benefits, including interns. What you posted is essentially #FakeNews .

Originally Posted by Dr. HFH (Post 30002501)

Um, no. "Do not wear jeans, tennis shoes, shorts or flip flops as you will not be accepted on the flight"