Premium Economy Upgrade Request for EXP & CK [$0 for a limited time]
#1
Original Poster
Join Date: May 2018
Location: New York
Programs: AA EXP
Posts: 36
Premium Economy Upgrade Request for EXP & CK [$0 for a limited time]
At the gate for my JFK-GRU flight on 777-300, I just had a GA confirm that EXP and CK get complimentary upgrades to PE if there is availability. There was about 5-6 agents there and she literally raised her voice to let them know that me being EXP, I should have a complimentary upgrade to PE.
A flight attendant on board escorted me off the plane back to the gate to help me get my seat in PE.
Upgrading to Pe for me in my previous roundtrip flight from São Paulo, however my company decided to book this ticket thru LATAM, therefore making my booking ineligible for ANY type of upgrade or seat assignment in another cabin.
A flight attendant on board escorted me off the plane back to the gate to help me get my seat in PE.
Upgrading to Pe for me in my previous roundtrip flight from São Paulo, however my company decided to book this ticket thru LATAM, therefore making my booking ineligible for ANY type of upgrade or seat assignment in another cabin.
#4
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#5
Join Date: May 2011
Location: DFW
Programs: AA EXP, LT Gold
Posts: 3,148
No one wants to discuss the fact that the OP was offered a free upgrade IN THE MOBILE APP at check-in?
That's a pretty big development, IMO. ^
That's a pretty big development, IMO. ^
Last edited by Microwave; Jul 20, 2018 at 12:02 am Reason: Removed now-superfluous meta comment
#6
Join Date: May 2018
Posts: 4
At the gate for my JFK-GRU flight on 777-300, I just had a GA confirm that EXP and CK get complimentary upgrades to PE if there is availability. There was about 5-6 agents there and she literally raised her voice to let them know that me being EXP, I should have a complimentary upgrade to PE.
A flight attendant on board escorted me off the plane back to the gate to help me get my seat in PE.
Upgrading to Pe for me in my previous roundtrip flight from São Paulo, however my company decided to book this ticket thru LATAM, therefore making my booking ineligible for ANY type of upgrade or seat assignment in another cabin.
A flight attendant on board escorted me off the plane back to the gate to help me get my seat in PE.
Upgrading to Pe for me in my previous roundtrip flight from São Paulo, however my company decided to book this ticket thru LATAM, therefore making my booking ineligible for ANY type of upgrade or seat assignment in another cabin.
I am hoping to get an upgrade on my flight too, but it seems highly unlikely for me
#7
Join Date: May 2011
Location: DFW
Programs: AA EXP, LT Gold
Posts: 3,148
I would like to know a little more about the in-app upgrade offer on 2 July for your GRU-JFK. Did it just pop up in the check-in process? Or did you have to work to access it? Was the only option PE? No J upgrade offered?
Last edited by Microwave; Jul 20, 2018 at 12:00 am Reason: Removed quote of deleted post
#8
Original Poster
Join Date: May 2018
Location: New York
Programs: AA EXP
Posts: 36
Yes the screenshot I provided above happened during the regular app check in process, I didn’t do anything different. I dont recall what step in the process is ocurred. But this flight on 7/2 when it happened was during the first week PE was sold on this route. I was shocked to also see it. There was only an option to upgrade to PE.
#9
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I thought that was being discussed (at least in part.) LFBU / DODU algorithm applied to flights with many empty PE seats (and other criteria,) free for CK/EP
#10
Join Date: May 2011
Location: DFW
Programs: AA EXP, LT Gold
Posts: 3,148
This is the first example of an EXP getting a LFBU to PE complimentary in the app I've seen. AA finally catching up to modernity here by offering these types of things in the app. ^
#11
Join Date: Jan 2005
Programs: AA-EXP, LATAM Gold+, BA-Blues
Posts: 720
This must be the thing I've experienced lately (and described here): https://www.flyertalk.com/forum/29978908-post46.html
Nice when it works... but not to be expected...
Nice when it works... but not to be expected...
#13
Moderator: American AAdvantage, Signatures
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Posts: 9,765
I've cleaved off several chunks of this thread to both bring it back to the actual fact facts and to remove meta and overly-personalised content. I've also updated the thread title based on the latest information herein. Near as I can tell, it is now free of misinformation and should be on topic.
~Moderator
~Moderator
#14
Original Poster
Join Date: May 2018
Location: New York
Programs: AA EXP
Posts: 36
#15
Join Date: Jun 2011
Programs: United Premier Platinum
Posts: 638
The free upgrade offer from the app is certainly exciting, but I'm curious how it interacts with any uncleared SWU/miles + copay requests on the back end.
If AA is indeed working on building PE as a separate stop on the Y>PE>J>F upgrade chain, then it would make sense that the system would count these upgrades to PE on the app as "upgrade completed," and void out any other requests.
Has anyone noticed what happened to their J or F requests after accepting a PE upgrade on the app?
If AA is indeed working on building PE as a separate stop on the Y>PE>J>F upgrade chain, then it would make sense that the system would count these upgrades to PE on the app as "upgrade completed," and void out any other requests.
Has anyone noticed what happened to their J or F requests after accepting a PE upgrade on the app?