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Rebooked onto United, Mileage Earning Question

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Rebooked onto United, Mileage Earning Question

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Old Jul 13, 2018, 8:06 am
  #1  
Original Poster
 
Join Date: May 2006
Location: DFW
Programs: AA EXP, AA MM, Hilton Honors Diamond
Posts: 122
Rebooked onto United, Mileage Earning Question

Hi everyone, I did a quick search and couldn’t find an answer.

Unfortunately, Friday the 13th is not being kind to me so far. I was due to fly on AA 1258 DFW-ORD in paid first today. I’m not sure what happened (told it wasn’t weather though) but the flight was cancelled. I called the EXP desk early this morning and was given only a small handful of options to rebook (all nonstops both coach and first were sold out at the time; probably due to 1258 being a 787 with 220+ people needing to be reaccomodated). I was eventually booked onto AA flights from DFW to Pittsburgh then to Chicago. About 20 minutes after rebooking, I got a notification that the flight to PIT was delayed and I would misconnect to Chicago. I called the EXP desk again and after some back and forth with the agent and approval from a supervisor, I was luckily moved to a nonstop United flight from DFW to ORD in first. The EXP agent then told me to call AAdvantage customer service after I take the flight to request the original mileage that would’ve been due had 1258 not cancelled.

My question is, if I enter my United Mileage Plus number on this new flight via the United website in order to get my precheck info into the system as well as earn United miles on that account, will AAdvantage see this and refuse to credit me the original routing mileage? After all the hassle and inconvenience, it’d be nice to earn miles on my UA account and then get credited my original AAdvantage miles. Does AA even know if I enter my Mileage Plus number? Thanks in advanced.
smuDC-10 is offline  
Old Jul 13, 2018, 8:09 am
  #2  
 
Join Date: Jul 1999
Location: Land of 10,000 Upgrades
Posts: 9,465
FAQ: Involuntary Reroute and Original Routing Credit (ORC) (master thd)
UpgradeMe is offline  
Old Jul 13, 2018, 8:12 am
  #3  
Original Poster
 
Join Date: May 2006
Location: DFW
Programs: AA EXP, AA MM, Hilton Honors Diamond
Posts: 122
Thank you; I missed that. Mods please delete this thread.
smuDC-10 is offline  
Old Jul 13, 2018, 2:03 pm
  #4  
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
We won’t delete the thread, but with the referral link to the proper thread we will close it.

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