FA Charging For Liquor/Drinks in MCE
Jul 11, 2018, 10:41 pm
#212
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Jul 11, 2018, 11:57 pm
#213
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Jul 12, 2018, 6:20 pm
#215
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Jul 12, 2018, 6:54 pm
#216
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To the contrary? Everyone is eligible except perhaps those who didn’t pay for MCE and weren’t expecting a free beverage anyway.
Jul 12, 2018, 7:04 pm
#217
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MCE is not a different class of service eligible for an op-up; it is a seat within the ticketed cabin for any economy passenger. Anyone whom AA deemed fit to seat in MCE, including those who are not otherwise entitled to the seat by virtue of their status or having prepurchased the seat, are eligible for free drinks. AA's published policy makes no distinctions on how someone came to be placed in an MCE seat.
Jul 12, 2018, 8:16 pm
#218
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Jul 12, 2018, 10:33 pm
#219
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MCE is not a different class of service eligible for an op-up; it is a seat within the ticketed cabin for any economy passenger. Anyone whom AA deemed fit to seat in MCE, including those who are not otherwise entitled to the seat by virtue of their status or having prepurchased the seat, are eligible for free drinks. AA's published policy makes no distinctions on how someone came to be placed in an MCE seat.
Jul 13, 2018, 1:07 am
#220
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This definitely isn't a legal question. Alcoholic beverages are supposed to be complementary for anyone who is sitting in main cabin extra regardless of how they ended up sitting there. Flight attendants are not supposed to charge these passengers for beverages. The fact that some flight attendants are unwilling or unable to read documentation that was provided to them on American Airlines policies is concerning. Additionally, the point seems moot, because flight attendants have no way of discerning how anyone came to acquire their seat, by status, paying an extra amount, corporate flying benefits, AAirpass, or by virtue of automatic or gate assignments.
Jul 13, 2018, 7:35 am
#222
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Jul 13, 2018, 7:58 am
#224
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’Pay’ in the broadest sense, which includes either $ or eligibility via status.
If you end up in a MCE seat because you’re on standby, but group 9 basic, if the FA decides you aren’t a MCE customer and not entitled to a drink, I don’t know what basis that passenger has to complain.
If you end up in a MCE seat because you’re on standby, but group 9 basic, if the FA decides you aren’t a MCE customer and not entitled to a drink, I don’t know what basis that passenger has to complain.
Jul 13, 2018, 8:31 am
#225
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