FA Charging For Liquor/Drinks in MCE
Jun 11, 2018, 9:43 pm
#46
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
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when the EXP free snack etc was first introduced it was way better at giving me one than mainline.
Jun 11, 2018, 11:29 pm
#47
Join Date: Jan 2015
Programs: Alaska Gold 75K, AA EXP, United 1K
Posts: 472
Seems to be:
EXP/CK in MCE - Free wine beer and spirits and 1 food item
EXP/CK in Y- 1 free drink and 1 food item
MCE (D/I) - Free wine beer and spirits
Regular Y to Japan, SYD, AKL and HKG - Free wine beer and spirits
Regular Y long haul intl - Free wine and beer
Regular Y - None.
EXP/CK in MCE - Free wine beer and spirits and 1 food item
EXP/CK in Y- 1 free drink and 1 food item
MCE (D/I) - Free wine beer and spirits
Regular Y to Japan, SYD, AKL and HKG - Free wine beer and spirits
Regular Y long haul intl - Free wine and beer
Regular Y - None.
Jun 12, 2018, 9:46 am
#50
Join Date: Apr 2015
Programs: AA Gold, Enterprise PLT, Marriott Gold
Posts: 604
Was sitting in exit row (which the row # says Main Cabin Extra right on it) and was denied a free drink (had to pay for it). The flight attendant was pretty smug and told me: "I know it's confusing but MCE is only the first four rows." If I had thought of it, I would have pulled up a seat map on my phone and showed that selecting the exit row pops up the MCE message with free drinks.
Oh well - I guess I'll just request a refund.
Oh well - I guess I'll just request a refund.
All of this is inexcusable to me. FA's get pre-flight memos all the time, every day of news and things for the airline. The MCE bit about free alcohol is surely in there, they just choose not to read or pay attention to their policy apparently.
Jun 12, 2018, 12:15 pm
#51
Join Date: May 2017
Location: LAX
Programs: AA EXP, SPG Amb
Posts: 38
Jun 13, 2018, 5:46 pm
#52
Join Date: Mar 2005
Programs: fwp blood diamond, dykwia uranium
Posts: 7,251
Jun 13, 2018, 7:12 pm
#53
Join Date: Feb 2012
Programs: AA Gold, HIltonHonors Diamond, KrisFlyer Silver, BW Diamond
Posts: 109
I have to laugh, I read dozens of post about a free drink on MCE...could have kept going, Funny thing is as a regular passenger I have ordered a beer several times and where I hold up my credit card and the FA just shakes their head to decline it.
I don't sweat the small stuff and things usually work out...
Frankly there are many people on here that need to get a life and stop worrying about your "entitlements".
I don't sweat the small stuff and things usually work out...
Frankly there are many people on here that need to get a life and stop worrying about your "entitlements".
Jun 13, 2018, 7:25 pm
#54
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,270
Jun 13, 2018, 7:26 pm
#55
Join Date: Nov 2012
Location: BHM
Programs: AA Executive Platinum
Posts: 70
Jun 13, 2018, 7:38 pm
#56
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
I have to laugh, I read dozens of post about a free drink on MCE...could have kept going, Funny thing is as a regular passenger I have ordered a beer several times and where I hold up my credit card and the FA just shakes their head to decline it.
I don't sweat the small stuff and things usually work out...
Frankly there are many people on here that need to get a life and stop worrying about your "entitlements".
I don't sweat the small stuff and things usually work out...
Frankly there are many people on here that need to get a life and stop worrying about your "entitlements".
Jun 13, 2018, 8:02 pm
#57
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
I have to laugh, I read dozens of post about a free drink on MCE...could have kept going, Funny thing is as a regular passenger I have ordered a beer several times and where I hold up my credit card and the FA just shakes their head to decline it.
I don't sweat the small stuff and things usually work out...
Frankly there are many people on here that need to get a life and stop worrying about your "entitlements".
I don't sweat the small stuff and things usually work out...
Frankly there are many people on here that need to get a life and stop worrying about your "entitlements".
Jun 13, 2018, 8:24 pm
#58
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,223
For work, I'm usually taking day trips, or 1-nighters trying to pitch my company's software to banks across the United States. Sales can be a brutal, thankless job, that's taxing on someone's personal life.
Booze helps. I don't think your assessment is fair. I get $75 per day in per diem and generally don't blow it on booze, so I'd be kind of frustrated if I didn't get my free drink with out some quibbling with a FA.
IMO, I don't think asking for a free drink you're supposed to receive is DYKWIA.
Jun 13, 2018, 8:52 pm
#59
FlyerTalk Evangelist
Join Date: Dec 2000
Location: PHL, NYC
Programs: AA PLT, DL SLV, UA SLV, MR LTT, HH DIA
Posts: 10,054
I have to laugh, I read dozens of post about a free drink on MCE...could have kept going, Funny thing is as a regular passenger I have ordered a beer several times and where I hold up my credit card and the FA just shakes their head to decline it.
I don't sweat the small stuff and things usually work out...
Frankly there are many people on here that need to get a life and stop worrying about your "entitlements".
I don't sweat the small stuff and things usually work out...
Frankly there are many people on here that need to get a life and stop worrying about your "entitlements".
But this is a new policy that AA has advertised and marketed heavily...they want to attract Delta passengers who may be on the fence about a flight that - all things considered equal - one offers comp booze and the other doesn't. Their data shows that some people value that. AA would NEVER have matched their MCE benefits to the DL Comfort + benefits. It's only a matter of time before the MCE cabin is part of the upgrade pecking order.
The worst thing a company, especially an airline, is have an inconsistent product due to lack of frontline training. That's really the core of any complaints about the comp alcoholic beverage policy in MCE.
Jun 14, 2018, 12:30 pm
#60
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
I have to laugh, I read dozens of post about a free drink on MCE...could have kept going, Funny thing is as a regular passenger I have ordered a beer several times and where I hold up my credit card and the FA just shakes their head to decline it.
I don't sweat the small stuff and things usually work out...
Frankly there are many people on here that need to get a life and stop worrying about your "entitlements".
I don't sweat the small stuff and things usually work out...
Frankly there are many people on here that need to get a life and stop worrying about your "entitlements".
Seriously though I don't "worry" about them, I just expect to receive what I have earned. I do not consider them entitlements any more than I will consider Social Security an entitlement when I begin getting my money (and that of my employers) back.
