AA Destroys a Bag, Issues $3,500 Check + $300 Voucher in 24 Hours
#32
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
Mannnnnn....to be so lucky.
TAKE MY BAG! The bag was $500, the contents at BEST are $500. That still puts me $2800 in the black.
I'm even begging for my bag to get "lost" I keep paying for this travel insurance and never using it. Still not 100% sure how to use it, since they say the airline is responsible for you first, but I'm tired of paying for something and getting nothing other than "peace of mind".
TAKE MY BAG! The bag was $500, the contents at BEST are $500. That still puts me $2800 in the black.
I'm even begging for my bag to get "lost" I keep paying for this travel insurance and never using it. Still not 100% sure how to use it, since they say the airline is responsible for you first, but I'm tired of paying for something and getting nothing other than "peace of mind".
#33
Join Date: Oct 2003
Posts: 2,298
This explains the damage to polycarb spinners at the corners, cracks, and how they lose wheels. Or how the frames with latches get bent. I always thought a smoother exterior was more ideal for tactile & easy cleaning but perhaps a slightly rough/textured exterior helps slow down the slide so it doesn't slam into the wall & ping pong.
#34
FlyerTalk Evangelist
Join Date: Feb 2010
Posts: 13,565
Mannnnnn....to be so lucky.
TAKE MY BAG! The bag was $500, the contents at BEST are $500. That still puts me $2800 in the black.
I'm even begging for my bag to get "lost" I keep paying for this travel insurance and never using it. Still not 100% sure how to use it, since they say the airline is responsible for you first, but I'm tired of paying for something and getting nothing other than "peace of mind".
TAKE MY BAG! The bag was $500, the contents at BEST are $500. That still puts me $2800 in the black.
I'm even begging for my bag to get "lost" I keep paying for this travel insurance and never using it. Still not 100% sure how to use it, since they say the airline is responsible for you first, but I'm tired of paying for something and getting nothing other than "peace of mind".
#36
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,647
#37
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
Could be, but that's usually not the case. In my experience more likely is it got dragged around. So sometimes a bag will fall out of a cart and no one notices, but it'll get dragged around on the ramp, that chews through the bag almost instantly.
#38
Moderator: American AAdvantage
Original Poster
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Matre-plongeur des Muccis
Posts: 62,948
That’s certainly possible. I had a dive bag (Stahlsac, fortunately, so they replaced the bag) dragged down the ramp under a cart axle at POM. After diving Loloata Island and Milne Bay. PX offered me nothing, and my flight to BNE was coming up. Wanpela im brukim kago tumas. Im ol bagarap.
#39
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Portland
Posts: 11,569
#40
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
Having status in these situations is very very helpful, trust me. As a 1K with United, I usually get responses within 12-24 hours after filing a complaint or asking a question on their customer care site. A lot of bad PR for the airlines over the last couple of years (IMHO) have resulted in improvements in this category. Let's hope this is the new trend and it remains this way...... and those with lower or no status are treated equally in these situations.
#41
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
Thats certainly possible. I had a dive bag (Stahlsac, fortunately, so they replaced the bag) dragged down the ramp under a cart axle at POM. After diving Loloata Island and Milne Bay. PX offered me nothing, and my flight to BNE was coming up. Wanpela im brukim kago tumas. Im ol bagarap.
As far as the bag goes I'm not sure how they can simply offer you nothing. I mean I guess that's why I have the travel insurance I referenced in an earlier post, but that's odd that they did nothing. What bothers me is when they DO something, that's clearly not enough and the insurance still doesn't cover it. I asked the insurance people one day if I could go get my own hotel rather than wait in an enormous line if my flight were cancelled (we've all seen those lines, rebooking 200 people and getting them all hotels, it's a slow process) and they said no, you have to take what they give you. Seems like total BS to me, I'm not a classy guy, but if they put me in a total fleabag motel, I just have to accept that? LH lost my bag and never once told me how MUCH they'd reimburse. They just told me to send them receipts that they'd review. So I ended up buying basically nothing clothing wise because I didn't wanna get stuck with the bill.
Because I've never had many issues with my flying, I'm still trying to figure out how all this stuff works.
#42
Join Date: Sep 2012
Location: On the road or up in the air.
Programs: Hilton Diamond. American Airlines Platinum, Mariott: Gold. Delta: Gold
Posts: 142
Thinking about my regular load out:
Tumi International Rollerboard: $700ish
Two Jos A.Bank Travel slim suits (about $200.00 each): $400
Toiletries: $30 bucks
Prescriptions: $30 bucks
Shoes: $100 bucks
4x Shirts: $120.00
Socks and underware: $30:00
Ties 4x at $30 each: $120
Cables and Chargers: $50.00
Shirts: 4x at $25 each ($100)
Dockers or some such: $40.00
Light wt. Jacket $100.00
That is about $1,820
If you are checking an expensive camera, laptop, headphones etc. I don't have much sympathy for you as you should know better.
It looks like this lady got belongings plus a double value for the trouble.
I would have been plenty happy with $2,000, but I also do not check things like my $700 camera, or $600 Shure 595s or $1000 Surface etc....
Tumi International Rollerboard: $700ish
Two Jos A.Bank Travel slim suits (about $200.00 each): $400
Toiletries: $30 bucks
Prescriptions: $30 bucks
Shoes: $100 bucks
4x Shirts: $120.00
Socks and underware: $30:00
Ties 4x at $30 each: $120
Cables and Chargers: $50.00
Shirts: 4x at $25 each ($100)
Dockers or some such: $40.00
Light wt. Jacket $100.00
That is about $1,820
If you are checking an expensive camera, laptop, headphones etc. I don't have much sympathy for you as you should know better.
It looks like this lady got belongings plus a double value for the trouble.
I would have been plenty happy with $2,000, but I also do not check things like my $700 camera, or $600 Shure 595s or $1000 Surface etc....
#43
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,215
#44
FlyerTalk Evangelist
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