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Boarded flight but disembarked before takeoff due to delays: mileage credit?

Boarded flight but disembarked before takeoff due to delays: mileage credit?

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Old May 16, 18, 5:44 am
  #1  
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Boarded flight but disembarked before takeoff due to delays: mileage credit?

I booked a 2-segment trip, and the trip occurred a few days ago. I boarded the first flight, but it was delayed for 2 1/2 hours due to weather. The FAs let people get off if they wanted to see about alternative routings, so I got off, was rebooked on a flight from another airport, drove quickly to the airport, took the new flight, and arrived home. I received miles for the new flight, but not the first flight that I originally boarded but then left. So instead of getting credit for 2 segments, I got credit only for 1.

If I ask for the miles for the first flight, will I get them?

Thanks.
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Old May 16, 18, 6:27 am
  #2  
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No. Why on earth would AA credit you for a flight you did not fly when you chose to be rebooked on another flight?

The only situation where AA would credit you is had AA rebooked you onto another carrier. In that case, it might have granted Original Routing Credit (ORC) for the flight you voluntarily changed. But, the sticking point, even in this scenario, is that you voluntarily changed your ticket.
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Old May 16, 18, 6:32 am
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Originally Posted by NYCommuter View Post
I booked a 2-segment trip, and the trip occurred a few days ago. I boarded the first flight, but it was delayed for 2 1/2 hours due to weather. The FAs let people get off if they wanted to see about alternative routings, so I got off, was rebooked on a flight from another airport, drove quickly to the airport, took the new flight, and arrived home. I received miles for the new flight, but not the first flight that I originally boarded but then left. So instead of getting credit for 2 segments, I got credit only for 1.

If I ask for the miles for the first flight, will I get them?

Thanks.
I've been offered "Original Routing Credit" in cases like this in the past (when I've requested it), however it has been a few years.
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Old May 16, 18, 7:11 am
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Thank you both. Since I boarded the first flight and sat on it for about 90 minutes, and since I paid for a 2-segment trip for about 600 miles, but got a 1-segment trip for about 525 miles and drove the rest of the way, hopefully I'll get something. I'll ask.
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Old May 16, 18, 9:31 am
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Originally Posted by NYCommuter View Post
Thank you both. Since I boarded the first flight and sat on it for about 90 minutes, and since I paid for a 2-segment trip for about 600 miles, but got a 1-segment trip for about 525 miles and drove the rest of the way, hopefully I'll get something. I'll ask.
You should almost get credit for the segment you almost took. You're entitled to that much and It's only fair.
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Old May 16, 18, 9:32 am
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You might be able to ask for ORC, but they you wouldn't get any credit for the itinerary you actually flew.
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Old May 16, 18, 9:36 am
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Originally Posted by MSPeconomist View Post
You might be able to ask for ORC, but they you wouldn't get any credit for the itinerary you actually flew.
this.

and the key is checking your earnings. Rebooking can occur in full fare Y or J sometimes, so even if the new route is shorter, the EQM and EQD component can post higher than it actually was (more EQM, but have seen EQD also post weird).
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Old May 16, 18, 10:25 am
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So, in summary, you're chasing 75 miles? Generously, worth about $1.25?
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Old May 16, 18, 10:29 am
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Originally Posted by CPRich View Post
So, in summary, you're chasing 75 miles? Generously, worth about $1.25?
I think he is more interested in the extra segment. Could be the difference between attaining a higher status or not.
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Old May 16, 18, 12:33 pm
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Originally Posted by genotonda View Post
I think he is more interested in the extra segment. Could be the difference between attaining a higher status or not.
Yes, you're correct. Plus 500 more EQMs.
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Old May 16, 18, 3:00 pm
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never mind
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Old May 16, 18, 10:59 pm
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Originally Posted by NYCommuter View Post
Thank you both. Since I boarded the first flight and sat on it for about 90 minutes, and since I paid for a 2-segment trip for about 600 miles, but got a 1-segment trip for about 525 miles and drove the rest of the way, hopefully I'll get something. I'll ask.
I think the fact that you boarded and sat on it for 90mins is irrelevant here.

Basically your booked flight was disrupted so you were rebooked onto an alternative routing. Seems like a fair case for ORC here.
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Old May 16, 18, 11:02 pm
  #13  
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You can request Original Routing Credit and accrue what you would have accrued originally in terms of miles. You won’t get credit for both the flown and discarded itineraries, of course.
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