772 to 77W upgauge - who gets F seats?

Old May 14, 18, 11:34 am
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772 to 77W upgauge - who gets F seats?

Tomorrowís (5/15) flight 220 is currently showing as a 77W instead of the normal 772. I know things can definitely change between now and then to change it back to a 772, but in the event itís operated by a 77W, who gets the F seats? How do they re-work the J pax since the seat numbers donít match up?

Do those pax in rows 1 and 2 luckily get upgraded to F cabin or do they push everyone back two rows and then put others in the F cabin?

I assume the F cabin would still be J service, right?
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Old May 14, 18, 11:38 am
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who gets the F seats?
non-revs
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Old May 14, 18, 12:30 pm
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Originally Posted by asf-07 View Post
non-revs
Lol
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Old May 14, 18, 12:32 pm
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Originally Posted by LovePrunes View Post
Lol
On a serious note it is exactly non-revs that comes to my mind as well. I know a couple non-rev's SO who monitor the availability like we do...
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Old May 14, 18, 12:39 pm
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Why would there be an expectation that J passengers would be moved up to F seats? The J cabin on the 77W is bigger than the J cabin on the 772.
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Old May 14, 18, 12:54 pm
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Originally Posted by Catbert10 View Post
Why would there be an expectation that J passengers would be moved up to F seats? The J cabin on the 77W is bigger than the J cabin on the 772.
That would be a sense of entitlement. 'There's something better, so they should give it to me for free.'
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Old May 14, 18, 12:54 pm
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Originally Posted by Catbert10 View Post
Why would there be an expectation that J passengers would be moved up to F seats? The J cabin on the 77W is bigger than the J cabin on the 772.
No expectation. Iím just wondering systematically how the computer would process this upgauge. Rows 1 and 2 on the 772 are J but are F on the 77W. If the computer isnít programmed to automatically shift everyone back two rows then those who are assigned to rows 1 and 2 would then be sitting in F seats not J. Iím not sure how smart AAís systems are, or if in these situations it all manually intervened to move everyone around into the right places.
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Old May 14, 18, 2:57 pm
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Originally Posted by 3Cforme View Post
That would be a sense of entitlement. 'There's something better, so they should give it to me for free.'
or maybe AA should give the F seats to high-value passengers who haven't flown in F may book F in the future?
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Old May 14, 18, 3:30 pm
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Originally Posted by Gino Troian View Post
or maybe AA should give the F seats to high-value passengers who haven't flown in F may book F in the future?
Or open up some award space! But we all know non-revs are better for AA's bottom line.
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Old May 14, 18, 6:54 pm
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Back in 2008-2009 time frame (I was EXP at that time)..there was no AA app..smartphone use and timely updates were not in-crowd yet, and the only way u cud see seat maps and get boarding passes were thru home computers or hotel lobbies that had that computers set up solely for boarding passes.

Anyway i I was on MIA-DFW..orig scheduled on a B752, upgrade confirmed up to biz. Apparantly there was a last minute tail swap to a then 3 class B772. While at the gate ready to board I was talking to another pax and I recall he said that when he went online to aa.com fm home b4 he left to print his boarding pass and double check his seat..he thought it was a mistake that the seat map totally changed and every seat in first class and biz class for this flight was clickable ( he too was EXP). He went and clicked a first class seat as it was a seat option avbl to him..and it held true when he got to the airport. He thought it was a mistake but the staff relayed the tailswap deal and that was that. By the time I got to the airport and learned of the tailswap..all first class seats were gone .. and the only way I learned of this was my seat number changed!!

This all was a while back and learning of the new 3 class acft meant also a little luck in getting online fm PC in a timely manner..and while this experience may not directly relate to how the situation in the OP will be handled..I wanted to pass a somewhat similar experience.
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Old May 14, 18, 8:01 pm
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I would suspect/expect that the computer would allocate F seats in some sort of pecking order according to upgrading procedures.

This reminds me of a situation when we were traveling from SFO-SJU via PHL a year ago and there was an AC change in PHL from A332 to 767. We book F and when it came to the PHL-SJU leg we were separated between F and Y when the new seat assignments began to unfold at PHL. Needless to say that with minimal speaking with gate agent, it was noted of the error and someone was downgraded.

I suspect now that AA has new programs to help with rolling people over to classes if there's an upgrade/downgrade of AC accordingly... All they need to do is look at fare classes accordingly..
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Old May 14, 18, 8:11 pm
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Originally Posted by 3Cforme View Post
That would be a sense of entitlement. 'There's something better, so they should give it to me for free.'
That would be a sense of...good business sense. ďWell we have the seats, so lets see which of our [paying] customers are most deserving.Ē

FWIW, my parents were on EZE-MIA a couple years ago, upgraded them into J with miles/copay. I think it was < 24 hours before departure when I upgraded them (most likely < 48) and was showing 2-class 772 flat beds, but ultimately ended up swapped to the old 3-class 772 with sloped seats. From what I could tell from them (they arenít so observant about the details like most FTers..) the front cabin was left empty. I think CX does the same on 3-class aircraft operated on 2-class routes, except perhaps to the extent they need the extra premium seats. (But of course CX doesnít have the non-rev culture/benefits). From a cabin service perspective, it may also be operationally easier to keep F fully empty, although thatís probably more the case on the old 772 vs. the 77W where itís just a flimsy bulkhead/curtain separating F from J.
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Old May 14, 18, 8:16 pm
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Well, I'd expect the regular upgrade method will apply: J full fare tickets, then AAdvantage first tier on J and so on.
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Old May 14, 18, 8:46 pm
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I suspect AA has a few virtual versions of the 77W seatmap available to use in a non-F market. One could be a high J version configured 60J/244Y, and another is a low J 8J/296Y (short domestic flights).

When swapping to a 77W one off, then may be easier to just swap it in as one of those and then allocate seats accordingly.
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Old May 14, 18, 8:54 pm
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Regardless of who got the F seats, in these situations I would assume the service would be normal J service.
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